Richer Sounds - Hull Reviews 

2,179
TrustScore 5 out of 5

4.9

88-90 Prospect Street, HU1 3RT Hull, GB


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Rated 5 out of 5 stars

When deciding to upgrade your HiFi, you can read many magazines, but in the end listening to the options is the only way to make the personal choice. To this end, the Richer Sounds team in Hull, under... See more

Company replied

Rated 5 out of 5 stars

I bought my new TV over the phone and was very impressed with the service I received. The advisor Tony was friendly, polite, and extremely helpful throughout the whole process, took the time to answe... See more

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Rated 5 out of 5 stars

Staff welcomed me as soon as I set foot in the shop, they were attentive ,knowledgeable, helpful and polite without being at all pushy. I would definitely shop there again

Company replied

Rated 5 out of 5 stars

Great experience with Richer sounds Hull (again). Our tv packed in after 12 years that we bought from Richer sounds originally. Needed a new tv and after checking the usual places in store and online... See more

Company replied


Company details

  1. Hi-fi shop
  2. Electronics Store
  3. TV store

Written by the company

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Contact info

  • 88-90 Prospect Street, HU1 3RT, Hull, United Kingdom

  • 0333 900 0059

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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4.9

All reviews

(2,179)

24,752 reviews in the last 12 months

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Rated 5 out of 5 stars

Knowledgeable ,friendly staff

Knowledgeable ,friendly staff. Trustworthy. Gave them our brief of what we needed and the man who served us just ordered it and delivered it a few days later for free.
Great service

4 May 2026
Richer Sounds - Hull logo

Reply from Richer Sounds - Hull

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Rated 5 out of 5 stars

First class service and help.

From the first contact with Kal to collecting the goods excellent service. Kal went through a couple of options re my choice of equipment but agreed my choice was excellent. Placed the order over the phone and collected the next day. Chappers did the heavy lifting carrying the shopping bag to the car😉. seriously great service.

29 April 2026
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Reply from Richer Sounds - Hull

Thank you for your 5 star review, it’s lovely to read your comments.

Rated 5 out of 5 stars

Great demonstration

Great demonstration, prompt service and delivery. The one drawback being that having read all the very good reviews about the Majority Quadriga I decided to compare it to the Ruark 3S. My mistake as it's cost me a lot more. Result - somebody else in the household not too happy with the outcome.

28 April 2026
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Reply from Richer Sounds - Hull

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Rated 5 out of 5 stars

Good service

Friendly staff when ordering. Came when said it would between times quoted. 2 drivers to deliver. When i wasnt there myself. The driver took picture of my partner and his name. So made sure it was safe to leave. Very impressed.

25 April 2026
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Reply from Richer Sounds - Hull

Thank you for your 5 star review, it’s lovely to read your comments.

Rated 5 out of 5 stars

Service with a smile

Trav and Rob did a superb job delivering our tv
Was very polite and took great care putting it where we wanted, pity they all arnt like that , well done guys 👍🏻

22 April 2026
Unprompted review
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Reply from Richer Sounds - Hull

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Rated 5 out of 5 stars

Tv purchase l…

The young man in the shop was helpful and friendly. The delivery was on time and the delivery men were more than helpful as we needed to request a specific delivery time. Overall a pleasant shopping experience.

15 April 2026
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Reply from Richer Sounds - Hull

Thank you for your 5 star review!

Rated 5 out of 5 stars

Super service at Hull

Laurie was extremely helpful. Had prepared the equipment that I had asked about. He was helpful too in finding trial tracks to listen to. All round very satisfied,

13 April 2026
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Reply from Richer Sounds - Hull

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Rated 5 out of 5 stars

Impecable Service

Tom served me, he was absolutely amazing! He helped me pick out the best turntable for my needs, and it came in the next 2 working days! Definitely recommend!

11 April 2026
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Reply from Richer Sounds - Hull

Thanks for your kind review, we look forward to your next visit.

Rated 5 out of 5 stars

The simplest process from the start to…

The simplest process from the start to finish and at a great price. The Staff seemed great even though I only enjoyed two or three minutes of their time.

9 April 2026
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Reply from Richer Sounds - Hull

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Rated 5 out of 5 stars

First time shopping at Richer sounds

It was the first time I've shopped with Richer Sounds and the whole experience was brilliant from start to finish.
I would definitely recommend this company from the novice like myself who frankly doesn't know anything about technology to those of you out there who wants quality item's plus you get to actually speak to another Human being not just tick boxes on a screen

6 April 2026
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Reply from Richer Sounds - Hull

Thanks for your great feedback and for supporting local business.

Rated 5 out of 5 stars

Super helpful Hull store staff

Super helpful Hull store staff, great product price.
Accommodated my request with no hesitation.
All round great experience.
AAA⭐️ service.

3 April 2026
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Reply from Richer Sounds - Hull

Thank you for your wonderful feedback

Rated 5 out of 5 stars

i popped into the hull shop on fri 10th…

i popped into the hull shop on fri 10th at 1pm and ordered a 75" tv and it was delivered 11am on the 11th.
the full buying and delivery experience was flawless

11 April 2026
Unprompted review
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Reply from Richer Sounds - Hull

Thanks for your 5 star review, we look forward to seeing you again next time

Rated 5 out of 5 stars

Excellent knowledge and advice, again.

Excellent knowledge and advice again.
As usual, the team at the Hull shop took the time to help me make the right decision over my purchase, together with some technical advice to help me better enjoy the product.

4 April 2026
Richer Sounds - Hull logo

Reply from Richer Sounds - Hull

Thanks for your great feedback and for supporting local business.

Rated 5 out of 5 stars

Knowlegable, Polite, Friendly

Knowlegable, politeness and helpfulness are the things I remember from my Saturday afternoon shopping.

4 April 2026
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Reply from Richer Sounds - Hull

Thank you for your wonderful feedback

Rated 5 out of 5 stars

staff kept us informed when our tv…

staff kept us informed when our tv would and did arrive and gave great advice and helped out when i had to make a call to the store for help setting up my tv

2 April 2026
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Reply from Richer Sounds - Hull

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Rated 5 out of 5 stars

The staff at hull were very helpful and…

The staff at hull were very helpful and knowledgeable.They could not have done any more to get me up and running.Thank them for their patience and understanding.Well done lads. Thanks again. Kev Esders 8

1 April 2026
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Reply from Richer Sounds - Hull

Thank you for your wonderful feedback

Rated 5 out of 5 stars

Such brilliant attention to detail

I have bought so many things from Richer Sounds Hull, I am happy to accept the title of "all the gear , but no idea", I try to get the best even though I am deaf as a post.
The staff are brilliant at making me feel special when I ask the most basic questions, I am sure my phone number has to be answered by who ever is in the bad books at work as a punishment.
Very many thanks again men for your continued help and support.

8 April 2026
Unprompted review
Richer Sounds - Hull logo

Reply from Richer Sounds - Hull

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Rated 5 out of 5 stars

Good knowledgeable staff

Good knowledgeable staff, speedy delivery. All round great service.

28 March 2026
Richer Sounds - Hull logo

Reply from Richer Sounds - Hull

Thanks for your kind review, we look forward to your next visit.

Rated 5 out of 5 stars

Pleased customer

Found just what we wanted Tried to order on line but process froze so phoned in order. Phone answered quickly and order taken efficiently.Wish I’d phoned in the first place I’d have saved a lot of time

26 March 2026
Richer Sounds - Hull logo

Reply from Richer Sounds - Hull

Thanks for your kind review, we look forward to your next visit.

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