Richer Sounds - Hull Reviews 

2,178
TrustScore 5 out of 5

4.9

88-90 Prospect Street, HU1 3RT Hull, GB


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Rated 5 out of 5 stars

When deciding to upgrade your HiFi, you can read many magazines, but in the end listening to the options is the only way to make the personal choice. To this end, the Richer Sounds team in Hull, under... See more

Company replied

Rated 5 out of 5 stars

I bought my new TV over the phone and was very impressed with the service I received. The advisor Tony was friendly, polite, and extremely helpful throughout the whole process, took the time to answe... See more

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Rated 5 out of 5 stars

Staff welcomed me as soon as I set foot in the shop, they were attentive ,knowledgeable, helpful and polite without being at all pushy. I would definitely shop there again

Company replied

Rated 5 out of 5 stars

Great experience with Richer sounds Hull (again). Our tv packed in after 12 years that we bought from Richer sounds originally. Needed a new tv and after checking the usual places in store and online... See more

Company replied


Company details

  1. Hi-fi shop
  2. Electronics Store
  3. TV store

Written by the company

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Contact info

  • 88-90 Prospect Street, HU1 3RT, Hull, United Kingdom

  • 0333 900 0059

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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4.9

All reviews

(2,178)

24,752 reviews in the last 12 months

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Rated 5 out of 5 stars

Great products

Great products, knowledgable staff, fantastic customer service.

I'll be visiting their store again.

23 May 2026
Richer Sounds - Hull logo

Reply from Richer Sounds - Hull

Thank you for your 5 star review, it’s lovely to read your comments.

Rated 5 out of 5 stars

Manhattan T4R 2TB Recorder.

I ordered my item over the phone with a friendly man called chappie I think his name was.he put it aside until I went into town to pick it up. A lovely man called joey showed me how to connect my Manhattan T4R 2TB to the back of my TV. It only took 10 minutes to get it up and running. Would recommend Richer Sounds.Really helpful and knowledgeable people who work here.

22 May 2026
Richer Sounds - Hull logo

Reply from Richer Sounds - Hull

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Rated 5 out of 5 stars

Replacement Amplifier Sorted

Staff were very helpful and listened to my request, and although the product wasn't available in store (Cambridge Audio AXA35) that day, they arranged for home delivery for the next day.
The delivery happened arrived slightly earlier than the given time slot. The product was in perfect order and was up and running within 20 minutes.

21 May 2026
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Reply from Richer Sounds - Hull

Thank you for your wonderful feedback

Rated 5 out of 5 stars

Delivery on time in perfect condition…

Delivery on time in perfect condition the 2 guys were very pleasant knowledgeable very satisfied with service from shop staff to delivery thanks again

19 May 2026
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Reply from Richer Sounds - Hull

Thank you for your wonderful feedback

Rated 5 out of 5 stars

Sonos Ultra Arc

As ever the purchase experience went very smoothly the staff at Hull are courteous, knowledgeable and efficient.
The product itself is outstanding , and no more subtitles for my Wife🤭!!
Delivery was also excellent .
The whole experience from buying to delivery.. first class , and a six year guarantee !! well done you👍

19 May 2026
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Reply from Richer Sounds - Hull

Thanks for your kind review, we look forward to your next visit.

Rated 5 out of 5 stars

Majority DVD player. The manager at the Hull store was very…

The manager at the Hull store was very helpful on both visits to the store. He was very pleasant and explained what I needed do to connect the dvd player to the television. I think his name is Paul. The other member of staff was also very pleasant too.

16 May 2026
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Reply from Richer Sounds - Hull

Thanks for your kind review, we look forward to your next visit.

Rated 5 out of 5 stars

Great shop

Always a pleasure to buy from this shop for the last couple of years since finding this shop always purchase my electrical from here the staff are very friendly and extremely helpful and always endeavour to get the best deal for you ,i would recommend to anyone

12 May 2026
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Reply from Richer Sounds - Hull

Thanks for your 5 star review, we look forward to seeing you again next time

Rated 5 out of 5 stars

Exceptional First Experience

It being the nearest one to my home, I contacted Richer Sounds Hull shop by email for some advice on turntables and speakers. Laurie from the branch replied promptly, with the information I needed. I subsequently went in to the shop, spoke to Laurie (who interrupted his lunch break to do so), had a look at, and then bought a recommended turntable, with upgraded speakers, at an excellent price which included healthy discount. Engaging, knowledgable staff, exceptional customer service and advice, and a simple, efficient transaction. My first time shopping at Richer Sounds. Don’t know why I left it so long…..

13 May 2026
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Reply from Richer Sounds - Hull

Thank you for your 5 star review!

Rated 5 out of 5 stars

First class service

After looking around for a couple of weeks we decided to pay a visit to Richer Sounds at Hull. Very pleased we did as Paul explained everything very well and we ended up with a Samsung 65 OLED compete with sound bar at a competitive price and delivered within a few days. Very pleased with the tv and the service provided by Richer Sounds many thanks.

9 May 2026
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Reply from Richer Sounds - Hull

Thank you for your 5 star review, it’s lovely to read your comments.

Rated 5 out of 5 stars

We had a TV installation and Paul

We had a TV installation and Paul, who fully installed it, couldn’t have been more capable, friendly and informative. We are also delighted with the product.

10 May 2026
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Reply from Richer Sounds - Hull

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Rated 5 out of 5 stars

Great staff very polite

Great staff very polite. Ordered cd player was delivered the day they said. Very happy with my purchase.

9 May 2026
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Reply from Richer Sounds - Hull

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Rated 5 out of 5 stars

Top customer service and decent prices

Some of the best customer service around along with very decent pricing. I had delivery issues with some of the equipment but they were sorted immediately by speaking to the sales team and no bother getting through to them. It's just how it should be but rarely is.

3 May 2026
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Reply from Richer Sounds - Hull

Thanks for your kind review, we look forward to your next visit.

Rated 5 out of 5 stars

Fabulous help from Laurie throughout…

Fabulous help from Laurie throughout our time in the shop and over the phone whilst buying our new television. Thank you 😊
Would highly recommend this company.

5 May 2026
Richer Sounds - Hull logo

Reply from Richer Sounds - Hull

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Rated 5 out of 5 stars

As usual

As usual. At richer sounds, service 10 out of 10 I ordered a Manhattan recorder but to order one in as the shop did not have any in stock maybe a little in stock would be a help.

5 May 2026
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Reply from Richer Sounds - Hull

Thank you for your 5 star review, it’s lovely to read your comments.

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