First and foremost, we knew very little about hifi tech until we met Nick. Now we know a little bit more, our visit to Exeter Richer Sounds was very informative. What we installed at home was a super... See more
Company replied
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First and foremost, we knew very little about hifi tech until we met Nick. Now we know a little bit more, our visit to Exeter Richer Sounds was very informative. What we installed at home was a super... See more
Company replied
Wonderful customer service. It began with a telephone call to ask about parking as bringing 98 year old with us and didn’t want her to walk too far. Very pleased to hear about on site parking. The ser... See more
Company replied
We knew we wanted a particular Tv; it was available at John Lewis with 5year guarantee & at Richer Sounds with a 6year guarantee so we chose the latter. We paid £10 extra for next day delivery. De... See more
Company replied
We’re very pleased with our new audio equipment. The chance to try out options in the demonstration room made all the difference as we ended up with completely different options to where we started. S... See more
Company replied
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
89-91 Sidwell Street, EX4 6PH, Exeter, United Kingdom
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Nick was very helful at your Exeter branch. delivery fast and efficient, pleased with tv.

Reply from Richer Sounds - Exeter
Clear advice on tech and a good price very knowledgeable

Reply from Richer Sounds - Exeter
Helpful advice and brilliant service from start to finish from Pete at Richer Sounds. Nothing was too much trouble.

Reply from Richer Sounds - Exeter

Reply from Richer Sounds - Exeter
I recently purchased a Samsung Q990F sound bar using click and collect.The staff at the Exeter branch rang me when it was in and told me of the parking behind the shop.The person that served me was polite and helpful.He helped me carry the heavy box to the car.Good service.

Reply from Richer Sounds - Exeter
the only place you should purchase your tv from
staff that know what there selling 6 year guarantee free delivery whats not to like

Reply from Richer Sounds - Exeter
Excellent price; really knowledgeable, friendly and helpful staff made the buying experience easy. Delivery driver also on point. Box was damaged on arrival but he explained he would report it and we received a follow up from the courier firm ensuring the TV was okay.

Reply from Richer Sounds - Exeter
Helpful staff and courteous, even though just a small accessory purchase.

Reply from Richer Sounds - Exeter
Excellent service from the staff on the phone and quick delivery once ordered.

Reply from Richer Sounds - Exeter
Very informative and tailored our new TVs to meet our specific requirements.

Reply from Richer Sounds - Exeter
Great customer service and very knowledgeable regarding the product they are selling. Steve was first class in his interaction with us and was so helpful.

Reply from Richer Sounds - Exeter
Used Richersounds Exeter for years and will continue to use them all the staff there are so helpful ✅

Reply from Richer Sounds - Exeter
had a problem with my amp. it was exchanged immediately without any fuss. Also a very friendly and helpful frontline.

Reply from Richer Sounds - Exeter
A lot of help, my electrician fitted the bracket and said what will you do if they don't help with the TV and speakers. I said I would pray at the shik mosque, that was his last client. My mate from richer sounds came around and fitted the TV and speakers to the wall brackets. I am 62 years old and would have been impossible on my own. Enjoyed England qualifying for the semi final and the men's final at Wimbledon. Many thanks Martin

Reply from Richer Sounds - Exeter
Old fashioned service with a modern twist.
Fabulous, helpful staff, knowledgeable staff.

Reply from Richer Sounds - Exeter

Reply from Richer Sounds - Exeter
Lloyd in the store was amazing . helpful , constructive and honest . All principles that ensure I come back for ALL my electrics and why I recommend RS at every opportunity. Even when his Manager challenged him Lloyd rechecked and confirmed to me and his manager what was correct . A great employee with Customer service in his heart !!! Love it !!

Reply from Richer Sounds - Exeter
Very knowledgeable and helpful. Not at all pushy with the sale.

Reply from Richer Sounds - Exeter
The staff in the Exeter shop were courteous, helpful and gave me an excellent deal without any fuss or hard selling. The shop had a great range of goods and I got exactly what I wanted at first visit without being asked "have you looked online"!

Reply from Richer Sounds - Exeter
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