Richer Sounds - Exeter Reviews 

Ours has been first class customer experience with the team at Exeter Richer Sounds. A project to update our kit and equipment that started in March with an initial enquiry and has now completed with the last purchase this week.
We have felt completed supported with honest advice and feedback and this has ensured we now have what we wanted.

Had asked to be able to audition two turntables which I had shortlisted , with the advice of staff at Exeter over the phone. On arrival I was taken to the dem. room where the turntables had been set up using the same Cambridge 81 amp that I have at home and speakers similar to my Monitor Audio floor standers.
I was given a selection of vinyl to play and offered a cup of coffee. After an hour or so, with occasional help from Lloyd and Mark, I had reached a decision and went home with a new turntable.

Really good service, helpful staff.
Would certainly use this company again
Thank you

It was a refreshing change not to get pressured by staff desperate to make a sale, the staff knew their product inside out and passed on the knowledge in a way the layman could digest and comprehend. After which we were allowed to take our time to make a decision without anyone hovering over us. An added bonus was the 6 year warranty that meant you weren't pressured into taking out a expensive after care package.

Always helpful and knowledgeable

As ever, sensible, friendly help from people who know their stock.

Kept me updated on item being delivered,call received when they were going to deliver,efficient,prompt service

I was given really detailed guidance and support as I was choosing a new television. Steve was very patient as I was being particularly indecisive about both the size and brand of television I was after. I am delighted with my new television and could not have been happier with the service I received.

Very helpful, efficient, everything as promised, great price too.

Really helpful - Pete took the time to explore the correct earphone option for me.
Good price and quick delivery.

Very good and helpful service and staff.

Disappointed that the new TV was faulty after two days use and am having to wait nearly 7 days for a replacement to arrive.

Staff in Exeter shop extremely helpful and cheerful. A credit to the company.

Thank you Richer Sounds a staff at Exeter for excellent advice and support.
Five stars
Barry Wellington Somerset.

The equipment I received from ritchersounds was great , a pair of wharfedale evo 5.2 speaker stands, but the delivery by DPD was terrible. I waited in and also gave instructions to deliver to my neighbour if I wasn’t in. The delivery was left outside the packaging was ripped and tatty. Leaving costly items outside in public is extremely irresponsible.

EDITED:

After I realised the original TV I purchased was too small, (my mistake), Mark at Exeter made it very easy to replace my TV with an upgrade at a great price. Honestly couldn't be happier with my purchase, will definitely be back. 10/10, again, shoutout to Mark and Lloyd👌

Fantastic service as always. Friendly and helpful. Wonderful shop.

Helpful, enthusiastic and friendly staff who did everything they could to make it easy for me.... and a good deal even compared to online suppliers!

Steve was super helpful and full of knowledge. I needed a TV that day and he delivered

Enthusiastic, knowledgable, and helpful service.

My first visit to richer sounds I found your Collegue very helpful and informative thanks

Placed an order at 15:30 day 1 , paid £20 for next day delivery (good value) and I was watching by 15:30 day 2. Very good Richer Sounds service and excellent from the couriers they use AND I Live in Cornwall. The price was excellent and the soundbar was added as well for zero cost. Samsung tv and soundbar and both are excellent. Will definitely use again.