Richer Sounds - Cardiff Reviews 2,496

I’ve been a customer at richer sounds Cardiff many times over the years. The service is always outstanding and the pricing is competitive. I’ll always give them a go first for audio visual purchases. Many thanks.

Service from Mike was second to none.
Listened and understood my fathers needs, providing knowledgeable answers to questions posed
A great experience
Thank you

Easy online purchase, and pick up from store. Good price on tv and loved having the option for a 6 year guarantee at a sensible price.

Great service, good to go back to a shop. Great service

Aaron was very friendly and knowledgeable and helpful

It’s the excellent advice and good friendly service and a superb selection quality equipment

Both members of staff very helpful to someone who does not know a lot about stereo systems apart from knowing the music he loves to hear. Back listening to my music after a lapse of about 3 years due to my wife's Alzheimer's, so many thanks.

Friendly, helpful and efficient service.

From the help I received to the payment of the product the service was smooth. Aaron and Jonathan provided very patient service, gave good advice and arranged everything brilliantly.

The only thing that this purchase down was DPD, instead of next working day service I got 3 day service. If you can dont get DPD to deliver.

Jonathan got hold of the couriers and sorted things out and limited the delay and arranged the refund of next working day service charge very quickly.

Highly recommend Richer Sounds Cardiff and there team.

Very helpful adviser, easy return of an on line order, reasonable range of products on display. Competitive pricing.

Pleased you were able to demonstrate Freely tv to me (Currys could not) and your advice on sets with best sound as I am hard of hearing. I am very pleased with the Hisense full HD 32" to fit in our kitchen as it does not require an areal. The TV guide allows you to go back as well as forward which is brilliant we will never miss a program again. Thanks again the set is so simple to use once you've set up the catchup permissions just the job for us oldies.

The chap in Cardiff was very helpful, particularly when I had been accidentally charged twice!

Richer Sounds continue to impress. I’ve bought several products from them and the quality has always been spot‑on. I originally thought their email support wasn’t responding, but the reply had gone straight into my spam folder. Once I found it, the information was clear, helpful, and exactly what I needed while looking to purchase a projector. Great products and great service still one of the best retailers around.

Superb service and the informative and help I needed

Very helpful, great advice on speaker wire, sounds much better, will be looking for new speakers soon,

The team is helpful both on the phone and in person. Price matched the soundbar I wanted. I arrived before store opening to collect but they still let me in and helped carry the item to the car and load it. I've since completed a retrospective price beat with a different member of staff and just as helpful as others. Would highly recommend.

Always good dealing with richer sounds nothing is ever too much bother and you always seem to get the right results