Ordered tv via a friendly telephone call. All was simple to do which included ordering an empty box to place the old tv in. Timescales was to my requirements. After receiving new tv it was simply a ca... See more
Company replied
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Ordered tv via a friendly telephone call. All was simple to do which included ordering an empty box to place the old tv in. Timescales was to my requirements. After receiving new tv it was simply a ca... See more
Company replied
Bought new TV and soundbar from Cambridge store. Purchased 4pm yesterday, professionally delivered 9am this morning. Excellent knowledge from Tom in the store, took time with us even though very busy.... See more
Company replied
Paul provided good clear honest advice in shop. Listened to requirements and provided options. Happy with multiple visits without expecting a decision. Price matched when ready to buy. Have bought fr... See more
Company replied
I recently purchased a 55inch 0LED LG TV. The staff were very knowledgeable and helped me decide on this model . Great customer service .im very happy with my choice .
Company replied
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
25 Hills Road, CB2 1NW, Cambridge, United Kingdom
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The staff at the Cambridge shop were really helpful and helped me choose my new speakers. They assisted in the set up both on the phone and in the store with my turntable. Friendly and a really good service all round. Thank you.

Reply from Richer Sounds - Cambridge
Well informed and very helpful staff.
Quote and payment system was easy to navigate, to arrange home delivery.
Slick and stress free logistics process.

Reply from Richer Sounds - Cambridge
Visited on a Sunday to replace a failing TV, ideally with something with a better picture clarity. Was in and out in 20 minutes, all questions answered and with what has turned out to be a vastly improved TV for Christmas. Bravo!

Reply from Richer Sounds - Cambridge
Generally pleased with service , blue ray player is a Christmas present so hopefully will be well received, Young man who served us was quite helpful
Knowledgeable Staff. Friendly. helped me to make a great decision

Reply from Richer Sounds - Cambridge
Knowledgeable and informative, told me exactly what I needed to know and which product I needed and it was ordered over the phone and arrived a 2 days. Excellent service.

Reply from Richer Sounds - Cambridge
I bought a TV & soundbar from the Cambridge store, the service was top-notch, the people were very kind and friendly and I got the best price. Thank you!

Reply from Richer Sounds - Cambridge
Tom was very helpful over the phone
He was polite and courteous and took the extra step to answer any questions I asked
Excellent service
Thank you

Reply from Richer Sounds - Cambridge
Staff gave me informed advice from the start, so I was able to choose a turntable that suited my needs and fell within budget. Really pleased with my purchase. Looks great and sounds brilliant.

Reply from Richer Sounds - Cambridge
Couldn't be happier with the service from Richer Sounds' Cambridge store - from first enquiry, to advice and demo and then delivery. Friendly, professional and highly recommended.

Reply from Richer Sounds - Cambridge
The click and collect delivery was great. Initially I have mistyped my email address. The store staff was helpful in sorting it out.

Reply from Richer Sounds - Cambridge
Quality products, very knowledgeable staff, a 5 star shop, thank you Richer Sounds.

Reply from Richer Sounds - Cambridge

Reply from Richer Sounds - Cambridge
Excellent service as always & delivery was extremely quick.
Thanks to all at Croydon. 👍👍👍
Superb service from the shop manager. She is deeply expert in all things hi-fi.
I've been buying from this company since 1980 and the service and attention to detail are second to none.
Brilliant advice on which tv to buy and excellent straightforward advice an OAP could understand. Now set up and it exceeds expectation. Thank you
I started my journey with Richer sounds because they were the only place i could find that were prepared to try to repair my failed hifi. Alas no luck but they very efficiently helped me to upgrade to something better 😀
Great experience having a demo of speakers with Tom, very helpful. Very happy with the speakers I ended up with, hearing various speakers I had shortlisted enabled me to make an informed decision. Great price and informed staff, thanks Tom

Reply from Richer Sounds - Cambridge
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