Ria Money Transfer Reviews 

36,836
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 5,152 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being easy, fast, and reliable, making money transfers effortless and convenient. Many people appreciate the quick transfer times, with funds often arriving in minutes, and the ability to send money from anywhere. Reviewers also highlight the competitive exchange rates and affordable fees, often finding them better than other services. However, some customers experienced delays in money transfers and issues with recipients not being able to collect funds due to agencies lacking cash. There were also mentions of misleading exchange rates during processing and occasional problems with the payment process, including double charges or declined transfers.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, highlighting the ease, convenience,... See more

Service

Users describe positive interactions with service, highlighting its speed, reliability, and... See more

Payment

Consumers find payment to be ambiguous, with many reporting significant delays in money transfers, sometimes... See more

Price

Reviewers highlight ambiguous aspects of price, with some customers praising the competitive and affordable... See more

Website

Customers had ambiguous experiences with the website, with some finding it easy to navigate and simple for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Overall OK. But recently, I have been noticing a delay in the transfer of money to the destination account. Which makes me go to other parties like XOOM, where the money gets transferred immediately.

Company replied

Rated 4 out of 5 stars

It was good and very flexible. I got the opportunity to change the receiver's name which I placed by accident. My only problem with Ria is they don't give you a promo code discount like MoneyGram! I... See more

Company replied

Rated 4 out of 5 stars

The ease of using the app to send money overseas is really remarkable. I feel the service would get better rating with lower transfer fee though.

Company replied

Rated 4 out of 5 stars

Easy interface. But it would've ben great 5/5 if it allowed us to use a bank account for payment rather than restricting us to credit/debit card.

Company replied


Company details

  1. Money Transfer Service
  2. Financial Consultant

About Ria Money Transfer

Written by the company

Ria Money Transfer Logo

Fast Transfers to 165+ countries

For over 35 years, Ria has been a trusted choice for sending money to loved ones around the world. We consistently work to have low fees, great exchange rates, and fast, friendly service.

500,000+ Locations Worldwide

Whether online, in-app, or in-person, we believe international money transfers should be easy and affordable. Ria offers more ways to send and receive, including: credit/debit, bank transfers, cash-pickup, and e-wallets.

Great Rates and Low Fees

With no hidden fees, the money you send to your friends and family goes further. Check the most up-to-date rates at any time using the Ria app or website.

Safe and Secure

Feel secure knowing we’ve sent over a billion safe transfers. Our world-class security experts work around the clock to keep an eye on your money transfers.

Contact Info

7000 Village Dr. Ste 200
Buena Park, CA 90621

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

37K reviews

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4.3

All reviews

(36,836)

7,476 reviews in the last 12 months

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Rated 5 out of 5 stars

Sending money through Ria is effortless…

Sending money through Ria is effortless and I never faced any problems. There are no transaction fees for sending money. I always enjoyed using Ria to sending money overseas.

7 July 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

It's fantastic to hear that sending money has been such a smooth experience! Your satisfaction means a lot to us, and we're delighted you're enjoying the fee-free transactions while using our service. Thank you for sharing your positive experience!

Rated 5 out of 5 stars
Ria Money Transfer logo

Reply from Ria Money Transfer

We're so glad to hear that our service has met your expectations! Thank you for sharing your thoughts with us! 😊

Rated 5 out of 5 stars

This public service is very easy and…

This public service is very easy and convenient and I was able to get customer service by person on the phone when I needed
Thank you all for what you do

7 July 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

It's fantastic to hear that you find our service easy and convenient! We truly appreciate your kind words and are so glad you had a positive experience with our customer support! 😊

Rated 5 out of 5 stars

I'm happy with service.

I'm happy with service.

7 July 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

We’re so glad to hear you’re enjoying the service! Your positive feedback means a lot to us! 😊

Rated 5 out of 5 stars

Excelente service

Excelente service

7 July 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

We truly appreciate your fantastic feedback! It's wonderful to know you're enjoying our service! 😊

Rated 5 out of 5 stars

Knowledge

Knowledge, Honesty, Helpful, Efficient

7 July 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

We're so glad to hear that you appreciate our commitment to knowledge and honesty! Thank you for your kind words! 😊

Rated 1 out of 5 stars

They do not update their mobile wallet…

They do not update their mobile wallet providers and hence are wasting their customer’s time. I had to cancel my order and resent it as the order did not progress because FreeMoney does no longer exist but that option is offered by Ria.
What made me write the bad review is the fact that the customer representative I dealt with told me to make sure that the new order I am sending can receive Orange Money or Wave.
This is shifting the blame on the customer when you can just update your system to make sure that the options you are offering are available in the first place.

5 July 2026
Unprompted review
Ria Money Transfer logo

Reply from Ria Money Transfer

We understand that your experience with our mobile wallet options and customer support has been frustrating. Thank you for your feedback; it helps us enhance our services. We recognize the inconvenience caused by outdated options and are committed to providing accurate information. For any further assistance, please reach out to our support team at help.riamoneytransfer.com. We hope your next experience is much smoother and more efficient!

Rated 5 out of 5 stars

my experience was great

my experience was great, faster not a hassle, thank you

7 July 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

We're so glad to hear that your experience was smooth and hassle-free! Thanks for sharing your positive feedback with us! 😊

Rated 5 out of 5 stars

Quick and easy

7 July 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

Hey there! We appreciate your kind words about the app’s efficiency! Your feedback means a lot to us! 😊

Rated 5 out of 5 stars

Ease of receiving money

Easy to make transfer money.

7 July 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

We’re so glad to hear that you find receiving and transferring money easy! Your positive feedback means a lot to us! 😊

Rated 2 out of 5 stars

your site is unreliable

your site is unreliable. Too many times it fails and says "Unexpected Error, Try Later.

7 July 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

We understand your concerns regarding the app's reliability. Our support team is available to review the details and assist you further if something doesn’t work as expected. Please reach out to us via help.riamoneytransfer.com for any specific issues you’re facing. Your experience is important to us, and we’re here to help!

Rated 5 out of 5 stars

EASY PEASY

EASY EASY EASY

6 July 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

We’re so glad to hear that you find everything easy to use! Your enthusiasm really brightens our day! 😊

Rated 5 out of 5 stars

Very fast delivery

Very fast delivery, helps person who is in need.

6 July 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

We're so glad to hear that you're enjoying our speedy service! Your support means a lot to us! 😊

Rated 5 out of 5 stars

EASY NO FUSS.

6 July 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

Thank you for your feedback! We're pleased to hear that you find the experience smooth and straightforward. If something doesn’t work as expected, our support team can review the details and help further. Please reach out via help.riamoneytransfer.com.

Rated 1 out of 5 stars

It takes too much effort and the rate…

It takes too much effort and the rate are so low

6 July 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

Thank you for your feedback regarding the effort involved and the rates you’re experiencing. We understand how important it is for the process to feel manageable and for you to feel you're receiving fair value. Transfer costs can vary based on several factors, and we strive to provide clarity on these before you confirm a transaction. Your insights are valuable, and we are continuously working to enhance the experience for our users. If you have more specific details, please reach out through our support team at help.riamoneytransfer.com.

Rated 5 out of 5 stars

Friendly application

Friendly application, easy to use. Good rates

6 July 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

We're so glad to hear you find our application user-friendly and enjoy our rates! Your kind words really make our day brighter! 😊

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