In the past transfers would take just a day or two. Now I see that it takes over 5 days and needs my prompting. I wish it could go back to before. These are recurring transactions to exiting accounts... See more
Company replied
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Review summary
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Reviews shaping this summary
Easy interface. But it would've ben great 5/5 if it allowed us to use a bank account for payment rather than restricting us to credit/debit card.
Company replied
I do like the ability to see previous payments. I would like to be able to create reports so I can look at payments over 6 months.
Company replied
Wallet transfers are great. the people receiving the money are no longer obliged to go distances or spend time waiting. Great improvement!!! Also, i haven't been bothered by the same questions re... See more
Company replied
Company details
About Ria Money Transfer
Written by the company
Fast Transfers to 165+ countries
For over 35 years, Ria has been a trusted choice for sending money to loved ones around the world. We consistently work to have low fees, great exchange rates, and fast, friendly service.
500,000+ Locations Worldwide
Whether online, in-app, or in-person, we believe international money transfers should be easy and affordable. Ria offers more ways to send and receive, including: credit/debit, bank transfers, cash-pickup, and e-wallets.
Great Rates and Low Fees
With no hidden fees, the money you send to your friends and family goes further. Check the most up-to-date rates at any time using the Ria app or website.
Safe and Secure
Feel secure knowing we’ve sent over a billion safe transfers. Our world-class security experts work around the clock to keep an eye on your money transfers.
Contact Info
7000 Village Dr. Ste 200
Buena Park, CA 90621
Contact info
United States
- (877) 443-1399
- www.riamoneytransfer.com
4.3
Excellent
37K reviews
Asks customers to review
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Reply from Ria Money Transfer
We’re glad to hear that you found the process straightforward! Your feedback is valuable to us. If you have any further thoughts or need assistance, please don't hesitate to reach out to our support team at help.riamoneytransfer.com.
Reply from Ria Money Transfer
It's awesome to hear that everything worked seamlessly for you! We truly appreciate your positive feedback! 😊
Overall OK
Overall OK. But recently, I have been noticing a delay in the transfer of money to the destination account. Which makes me go to other parties like XOOM, where the money gets transferred immediately.
7 July 2026
Reply from Ria Money Transfer
We acknowledge your feedback and understand the frustration with the delays in transferring money. Various factors, such as banking processes and opening hours, can contribute to these delays. We can review the details and clarify what happened with your transfer. Please reach out to us via help.riamoneytransfer.com for further assistance.
Reply from Ria Money Transfer
We appreciate your feedback! It’s wonderful to hear that you found the transaction easy. Thank you for sharing! 😊
Quick & easy.
7 July 2026
Reply from Ria Money Transfer
Thanks for your feedback! We're glad to hear you find our service quick and easy. 😊
Sending money through Ria is effortless…
Sending money through Ria is effortless and I never faced any problems. There are no transaction fees for sending money. I always enjoyed using Ria to sending money overseas.
7 July 2026
Reply from Ria Money Transfer
It's fantastic to hear that sending money has been such a smooth experience! Your satisfaction means a lot to us, and we're delighted you're enjoying the fee-free transactions while using our service. Thank you for sharing your positive experience!
service is fast and good
7 July 2026
Reply from Ria Money Transfer
We're so glad to hear that our service has met your expectations! Thank you for sharing your thoughts with us! 😊
This public service is very easy and…
This public service is very easy and convenient and I was able to get customer service by person on the phone when I needed
Thank you all for what you do
7 July 2026
Reply from Ria Money Transfer
It's fantastic to hear that you find our service easy and convenient! We truly appreciate your kind words and are so glad you had a positive experience with our customer support! 😊
Reply from Ria Money Transfer
We’re so glad to hear you’re enjoying the service! Your positive feedback means a lot to us! 😊
Reply from Ria Money Transfer
We truly appreciate your fantastic feedback! It's wonderful to know you're enjoying our service! 😊
Reply from Ria Money Transfer
We're so glad to hear that you appreciate our commitment to knowledge and honesty! Thank you for your kind words! 😊
They do not update their mobile wallet…
They do not update their mobile wallet providers and hence are wasting their customer’s time. I had to cancel my order and resent it as the order did not progress because FreeMoney does no longer exist but that option is offered by Ria.
What made me write the bad review is the fact that the customer representative I dealt with told me to make sure that the new order I am sending can receive Orange Money or Wave.
This is shifting the blame on the customer when you can just update your system to make sure that the options you are offering are available in the first place.
5 July 2026
Unprompted review
Reply from Ria Money Transfer
We understand that your experience with our mobile wallet options and customer support has been frustrating. Thank you for your feedback; it helps us enhance our services. We recognize the inconvenience caused by outdated options and are committed to providing accurate information. For any further assistance, please reach out to our support team at help.riamoneytransfer.com. We hope your next experience is much smoother and more efficient!
Reply from Ria Money Transfer
We're so glad to hear that your experience was smooth and hassle-free! Thanks for sharing your positive feedback with us! 😊
Quick and easy
7 July 2026
Reply from Ria Money Transfer
Hey there! We appreciate your kind words about the app’s efficiency! Your feedback means a lot to us! 😊
Reply from Ria Money Transfer
We’re so glad to hear that you find receiving and transferring money easy! Your positive feedback means a lot to us! 😊
Reply from Ria Money Transfer
It’s fantastic to hear that you had a quick and excellent experience! Your feedback truly brightens our day! 😊
your site is unreliable
your site is unreliable. Too many times it fails and says "Unexpected Error, Try Later.
7 July 2026
Reply from Ria Money Transfer
We understand your concerns regarding the app's reliability. Our support team is available to review the details and assist you further if something doesn’t work as expected. Please reach out to us via help.riamoneytransfer.com for any specific issues you’re facing. Your experience is important to us, and we’re here to help!
Reply from Ria Money Transfer
We're so glad to hear that everything is going well for you! Thanks for sharing your thoughts with us! 😊
The simplicity of the process.
6 July 2026
Reply from Ria Money Transfer
We're so glad to hear you enjoyed the straightforward experience! Your feedback means a lot to us! 😊
Reply from Ria Money Transfer
We’re so glad to hear that you find everything easy to use! Your enthusiasm really brightens our day! 😊
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