Research Opinions Reviews 

677
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 156 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful staff and dedicated researchers for being exceptionally friendly, welcoming, and professional throughout every single stage of the process. Participants note that the various research sessions and interactive focus groups are exceptionally well organised, highly engaging, and very easy to join. Some reviewers were not happy with unexpected payment delays and communication issues when trying to resolve financial matters after completing studies. A few consumers also mentioned discrepancies regarding the exact financial amounts received.

What people talk about most

Staff

Customers consistently note positive experiences with staff, describing them as welcoming, professional, and... See more

User experience

Reviewers mention positive feedback about user experience, highlighting smooth applications and... See more

Service

Reviewers highlight positive aspects of service, noting that the whole process is very well managed and... See more

Customer service

Users describe positive interactions with customer service, consistently praising the professional approach... See more

Payment

Customers had ambiguous experiences with payment, reflecting a stark divide in opinions. While many reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everything is so easy from application through to completing the market research. Kept informed throughout and friendly, helpful people either on the phone to check your details or the market resear... See more

Company replied

Rated 5 out of 5 stars

I joined an in-person focus group at a local flower warehouse and learned loads about this amazing family-owned business! The other participants were really interesting, friendly and engaged. We wer... See more

Company replied

Rated 5 out of 5 stars

Easy to find the venue and park. Great welcome with a drink and biscuits offered while waiting to start. Toilets pointed out. I thoroughly enjoyed the discussions, learnt about some new products... See more

Company replied

Rated 5 out of 5 stars

Everyone involved, running the research, was friendly. Research was very informative. It didn’t go quite as planned on the 2nd go but the researchers were very patient and helpful. I came away very k... See more

Company replied


Company details

  1. Market Researcher

Written by the company

Start making your opinions count with paid market research. Research Opinions work with a wide variety of companies who are looking for people from across the UK to tell them what they think about their products and services. You could be talking...


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

677 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 90% of negative reviews

Typically replies within 1 month

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4.7

All reviews

(677)

154 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Genuinely worth 5 stars!!

Genuinely worth every star I could give. I've always had a positive experience with any research I have tekan part in. Staff are very easy to get hold of if I've had any problems and all the researchers I've spoken with have been great and positive. If anyone is wanting to make a bit of spare cash, I would highly recommend research opinions!

19 November 2025
Unprompted review
Research Opinions logo

Reply from Research Opinions

Thank you, Rebecca, for such a positive review. We really appreciate your recommendation and ongoing support. Nasreen. Recruitment Specialist

Rated 1 out of 5 stars

Application forms massively take the piss

The application forms to apply to take a market research study are so long and complex, they can sometimes take more than an hour to complete, and involve giving lots and lots of valuable market research data away for free.

For example, just to apply, you have to rate 30 different brands and explain in detail what you think about them. FOR FREE.

It's a complete scam to get people to give them free market research.

And I think the companies are being scammed too, because they mostly want high earners who "regularly" purchase luxury goods, but let's face it, only unemployed broke people are going to spend an hour filling in an application form for a one-off job that pays £200.

27 November 2025
Unprompted review
Research Opinions logo

Reply from Research Opinions

Hi Jane, I’m sorry to hear about your experience, and thank you for taking the time to share your feedback.

We understand that application forms can feel lengthy, as they are designed to ensure participants are genuinely suitable for specific research projects and to meet our clients’ criteria. That said, we appreciate your concerns and will pass your comments on to our team for review.

If you are still interested in the study or would like us to look into this further, please contact us at info@researchopinions.co.uk
with details of the project you applied for, and we’ll be happy to assist.
Thank you for your feedback. Nasreen. Recruitment Specialist

Rated 1 out of 5 stars

No payment and no response

Attended 2 hour research session on 6th November but haven't yet received payment. I have chased numerous times using generic the email address as well as Matthew Johnson who contacted me initially but no response.

25th Nov - Hi Nasreen, thanks for your response. I attended green energy research via teams on 6th November at 6pm. I have previously emailed the email address you have provided but haven't received a response.

6 November 2025
Unprompted review
Research Opinions logo

Reply from Research Opinions

Hello Sarah, please could you let us know which research session this is in relation to so we can ensure your payment is processed. You can also email info@researchopinions.co.uk with the details and we will look into this for you. Thank you again for your patience, and apologies for any inconvenience this may have caused. Nasreen, Recruitment Specialist

Rated 3 out of 5 stars

Focus Group

The company sent all the information necessary for me to attend and participate in the research. The research environment was good. I was able to take a comfort break and resume without difficulty. People were helpful and friendly.

19 November 2025
Unprompted review
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Reply from Research Opinions

Thanks so much, Lorna! We're glad you found everything clear and had a comfortable, positive experience. Nasreen, Recruitment Specialist

Rated 5 out of 5 stars

Absolutely great experience

Absolutely great experience in a nice Central London venue with an interesting group looking at an interesting topic.
Couldn't recommend more highly.

19 November 2025
Unprompted review
Research Opinions logo

Reply from Research Opinions

Thank you, Jon! We really appreciate your recommendation and are pleased you enjoyed the session. Nasreen, Recruitment Specialist

Rated 5 out of 5 stars

Online Market Research is actually okay, you'll like it!

Everything is so easy from application through to completing the market research. Kept informed throughout and friendly, helpful people either on the phone to check your details or the market researcher online.
Interesting and thought provoking questions and topics that make you feel you're doing your bit to help.
Good money too. Thoroughly recommend you give it a go. After a few of these, they get easier and less stressful, ..honest!

10 November 2025
Unprompted review
Research Opinions logo

Reply from Research Opinions

Thank you! We're so happy you found the process easy, interesting and worthwhile. Nasreen, Recruitment Specialist

Rated 5 out of 5 stars

Well organised

Focus groups run by research opinions are always very well organised.

18 November 2025
Unprompted review
Research Opinions logo

Reply from Research Opinions

Thanks, Evie! We appreciate you taking part! Nasreen, Recruitment Specialist

Rated 5 out of 5 stars

Online Focus Group

I was invited to join an online focus group. The process and communications were easy to understand. The focus group was well run and certainly got the group thinking! I enjoyed being part of the group and learned a lot. I will definitely apply for similar activities again.

18 November 2025
Unprompted review
Research Opinions logo

Reply from Research Opinions

Thank you, Debbie! We're delighted you enjoyed the session and found it engaging. Nasreen, Recruitment Specialist

Rated 5 out of 5 stars

Great topic & experience

Great topic, great communication and well organised. Very impressed with the experience

17 November 2025
Unprompted review
Research Opinions logo

Reply from Research Opinions

Thanks so much, Jo! Appreciate you taking part! Nasreen, Recruitment Specialist

Rated 5 out of 5 stars

Well organised research and very…

Well organised research and very interesting. Natalie was very helpful.

4 November 2025
Unprompted review
Research Opinions logo

Reply from Research Opinions

Thank you so much for your kind words, Chenise! We're really glad you found the research interesting and that Natalie was able to help. We appreciate you taking part! Nasreen, Recruitment Specialist

Rated 5 out of 5 stars

Good experience

I have taken part in several research projects over the past 4 years. They are all managed really well and are easy to get involved with. Subjects vary widely and are quite interesting. They may be general subjects or specific to you personally.
Payments are made promptly.
Give it a go!

10 November 2025
Unprompted review
Research Opinions logo

Reply from Research Opinions

Thank you for the lovely feedback! We're delighted you've enjoyed taking part over the years and found the projects easy and engaging. Thanks for recommending us! Nasreen, Recruitment Specialist

Rated 5 out of 5 stars

Research Opinions

I have been participating in research sessions with Research Opinions for approximately 2 decades now!
The research sessions have been interesting, includes online sessions, so you do not have to leave your home and I am always paid with no problems.
I thoroughly recommend them for earning extra income.

10 November 2025
Unprompted review
Research Opinions logo

Reply from Research Opinions

Thank you, Harmony! We truly appreciate your long-term involvement. We're so pleased you've consistently had positive experiences and found the sessions convenient and reliable. Nasreen, Recruitment Specialist

Rated 5 out of 5 stars

Excellent research hosted very…

Excellent research hosted very professionally and easy to follow
Altogether a great experience

5 November 2025
Unprompted review
Research Opinions logo

Reply from Research Opinions

Thanks so much, Josephine! We're really happy to hear you found the research enjoyable. Appreciate you taking part! Nasreen, Recruitment Specialist

Rated 5 out of 5 stars

Good exp

I found the experience very well organized. The meetings were very well chaired, partition was encouraging.

5 November 2025
Unprompted review
Research Opinions logo

Reply from Research Opinions

Thank you for your review! We're glad you found the sessions well organised and encouraging. Nasreen, Recruitment Specialist

Rated 5 out of 5 stars

Very Impressive Support

I was very impressed with the support I was given - It was my first time taking part in a research project and Ciara was professional and very efficient. My emails were answered within the hour and all of the materials and links were easily accessible. Thank you.

13 October 2025
Unprompted review
Research Opinions logo

Reply from Research Opinions

Thank you for the lovely feedback! We're so pleased your first experience went smoothly and that Ciara could support you throughout. We're glad everything was easy to access. Nasreen, Recruitment Specialist

Rated 5 out of 5 stars

Positive experience

This whole experience was extremely positive and very interesting.
Alex, who was asking the questions was very friendly and helpful.
I arrived rather nervous as I was told I was to use my mobile and I am a bit of a technophobe!
All went well and I really enjoyed the subject matter as it was for an on line sales company and I do enjoy shopping!
Hoping they valued my opinions and I would love to do more market research for you for other companies

21 October 2025
Unprompted review
Research Opinions logo

Reply from Research Opinions

Thank you, Lorraine! We’re so glad you enjoyed the experience and felt comfortable throughout. We’d love to have you take part in future research too! Nasreen, Recruitment Specialist

Rated 5 out of 5 stars

Highly recommend

The process for taking part in a consumer research study was really smooth. It took me about an hour and all I had to do was click on a zoom link to enter the call to answer questions for an hour. It was a really interesting thing to do for a change and a nice way to make £50.

24 October 2025
Unprompted review
Research Opinions logo

Reply from Research Opinions

Thanks, Haydn! Great to hear you found the process smooth and enjoyable. Nasreen, Recruitment Specialist

Rated 5 out of 5 stars

Very transparent research which I…

Very transparent research which I really enjoyed shaping the car insurance industry. Research opinions was excellent and explained exactly what I needed to do. Jess who recruited me was friendly and told me the next steps. Would highly recommend.

21 October 2025
Unprompted review
Research Opinions logo

Reply from Research Opinions

Really appreciate your kind words, Lynne! We’re thrilled you enjoyed the session and found the process smooth. Nasreen, Recruitment Specialist

Rated 5 out of 5 stars

An easy and professional process

An easy and professional process. A small technical hitch at the beginning but quickly rectified by the interviewer. Would definitely do again.

20 October 2025
Unprompted review
Research Opinions logo

Reply from Research Opinions

Thank you, Lisa! We’re happy everything went smoothly in the end and that you’d take part again. Nasreen, Recruitment Specialist

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