This business is absolutely fantastic. Great website, clear guide and brilliantly packaged. Jenny couldn’t have been more accommodating. Who knew I had three different Edinburgh Crystal designs in... See more
Company replied
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Review summary
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Such great service found all the pieces I was looking for. Great customer service, kept in touch every part of the transaction. Replied promptly to queries. Even found a replacement tea pot lid at no... See more
Company replied
Online ordering time to arrival of goods was swift and efficient. It was beautifully packaged, so there was absolutely no way anything was going to be broken! So happy to have some more pieces of our... See more
Company replied
Quick despatch of required item however you may wish to review your packaging arrangements as one spoon in a 12x9x3 inch box seems a bit excessive and must add to delivery costs.Granted crockery requi... See more
Company replied
Company details
Written by the company
A Replacement Tableware Company For Discontinued China, Crystal & Cutlery Based In Essex, UK
Contact info
Unit 7 Broomshawbury Farm, CM22 7JY, Hatfield Broad Oak, United Kingdom
- 01371398002
- contact@replacingpieces.com
- www.replacingpieces.com
Tea pot arrived safely
Tea pot arrived on time and was very well packaged. Will buy from them again
27 September 2025
Reply from ReplacingPieces
Thank you for your order & feedback!
Reply from ReplacingPieces
Thank you for your order & feedback!
Reply from ReplacingPieces
Thank you for your order & feedback!
The item I wanted was in excellent condition
The item I wanted was in stock, arrived promptly and was in excellent condition.
19 September 2025
Reply from ReplacingPieces
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Pieces were despatched quickly and very…
Pieces were despatched quickly and very carefully packed
20 September 2025
Reply from ReplacingPieces
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East to order and prompt delivery
18 September 2025
Reply from ReplacingPieces
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Satisfied customer
A missing knife from an old Viners cutlery set was easily ordered from this site. Not cheap, but fairly standard price for such things. It arrived well packaged and in timely fashion.
18 September 2025
Reply from ReplacingPieces
Thank you for your order & feedback!
Reply from ReplacingPieces
Thank you for your order & feedback!
I ordered mugs for my mum
I ordered mugs for my mum
I received exactly what I asked for and received them in the time stated really happy with the items. Would definitely buy from them again. Excellent.
3 September 2025
Reply from ReplacingPieces
Thank you for your order & feedback!
Great for replacing missing pieces from a set…
Being able to order just the missing pieces we needed meant we could restore our set without a huge expense.
5 September 2025
Reply from ReplacingPieces
Thank you for your order & feedback!
Excellent experience
You gave what you said you would.
The product is exactly what you it would be.
The packing was very good.
3 September 2025
Reply from ReplacingPieces
Thank you for your order & feedback!
Reply from ReplacingPieces
Thank you for your order & feedback!
Reply from ReplacingPieces
Thank you for your order & feedback!
Replacent request.
On delivery my wife found the necklace a little too long. At our request the unit was easily returned and a shorter unit supplied. Excelent service, cheerful and prompt response to our request. Thank you.
2 August 2025
Rapid efficient delivery Items very…
Rapid efficient delivery Items very well packed All as advertised
8 August 2025
Reply from ReplacingPieces
Thank you for your order & feedback!
China securely packed
The china came very well packed and arrived the day before specified.
7 August 2025
Reply from ReplacingPieces
Thank you for your order & feedback!
Fine
Item delivered as ordered. My only concern is that they use EVRI for delivery, who in my experience aren't always the best. Infact there was a delay in delivery because there was a 2 day delay in EVRI collecting the parcel after order. However it was well packaged and eventually arrived undamaged.
4 August 2025
Reply from ReplacingPieces
Thank you for your order & feedback!
Reply from ReplacingPieces
Thank you for your order & feedback!
Items described accurately
Items described accurately, ordering easy, extremely well packed and delivery amazingly quick!
I was so delighted to find pieces to make my dinner set whole again. What a great service to offer. Thank you!
21 July 2025
Reply from ReplacingPieces
Thank you for your order & feedback!
Arrived well packaged and quick
28 July 2025
Reply from ReplacingPieces
Thank you for your order & feedback!
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