RedPocket Mobile Reviews 

Pretty much straightforward experience great value highly recommended

I tried to sign up for an annual service. To pay I had to revise my profile info, I had an old account 10 yrs ago, wouldn’t let me change it. I called CS, they try to fix the problem, I was on the call for 45 minutes, no results. I hanged up.

Ren was very patient and very helpful getting my mother's line reactivated without issue.

I had a great experience with the human agent RP CS Mark. He was so much helpful and precise in service. I also received a complementary eSIM replacement from Red Pocket Mobile.

My phone would not reconnect with carrier. RP CS Ren assisted. Reentered the Red Pocket APN settings. Worked but took over 1 hour. Still happy costumer but do not understand how those APN settings went away in the first place.

CS Mark was clear and concise and gave good instructions

RP CS Ren helped me with my issue. Thank you!

RP CS Ren was very helpful because she was very to the point.

Very good, responsive agent, was helpful in answering solving issues. Thanks.

I am brand new to Red Pocket after 27+ years with Verizon. I ordered the wrong card type and RP -CS REN was quick to respond, issue refund, and walk me through my reorder. Already off to a good experience! FYI to anyone reading this it is important to use the correct url for cdma purchases :)

CS Mark stepped in when AI stopped being useful, and did a great job helping me transfer my coverage over to my new phone. Very quick and professional. Thanks again.

I had one online chat with RP CS Mark for the eSIM card issue and he is very patient and knowledgeable. Finally solved my issue very efficiently. Thank you so much!

Great and easy going customer service. Did what it takes to solve the problem

The customer service was great - very helpful, quick, knowledgeable. So much better than other cell phone companies.
RP CS Mark was really great to work with.
Thank you!

Fast and reliable phone plan, and get great customer service, got problem with activation, RP CS Ren just help me right the way.

RP CS Ren.
I really appreciate .RP CS Ren has been so much more helpful than the other three agents

Have had red pocket since 2012
Have 3 family members on my account and have 36 family members who have switched to red pocket over the years.
They tell their friends & co-workers and they switch to red pocket. We are a faithfil, red pocket community.
Where service is exceptional, and customer service is a value!!!

I was having difficulty upgrading my phone plan and contacted customer service representative Ren.
Ren was able to resolve the issue and guide me through the steps to assure everything was working properly again.

CS RP Mark was stellar. They were prompt, clear and very helpful in resolving my queries (about my device being locked to their network).

The RP CS Ren stayed on this difficult transfer with losing their cool. Don't know why it was so difficult but it literally took more than an hour. The process of changing networks within Red Pocket seemed to be glitchy but the rep was gracious [as was I] and we got through it.