The delivery was delayed, the colour of the flag is darker than pantone 300uU that i specified, the flags did not have eyelets that i asked for, but my wife likes the tone of the flags and i will... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
The delivery was delayed, the colour of the flag is darker than pantone 300uU that i specified, the flags did not have eyelets that i asked for, but my wife likes the tone of the flags and i will... See more
Company replied
You can only really judge a company by the customer service offered when things go wrong. I ordered a flag and was very happy with it, and put into storage for future use. When got out few months... See more
Company replied
Incredible service from Red Dragon - order was delivered the next day, so impressed. The bunting is a good length, well stitched & nice bright colours. I only wish the bunting could have been stitch... See more
Pete couldn't have been more helpful and we are very pleased with our flag. We look forward to using it at the coronation of Charles in 2023, all the more special because I was born in Elizabeth II's... See more
Company replied
Red Dragon Flagmakers ceased trading due to family bereavement in November 2022.
Unit 2, Players Industrial Estate, Clydach, SA65BQ, Swansea, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service, very efficient, fast delivery, excellent well made product, reasonably priced.
Highly reccommended
You can only really judge a company by the customer service offered when things go wrong.
I ordered a flag and was very happy with it, and put into storage for future use.
When got out few months later noted couple of panels had been stitched upside down.
Contacted red dragon,Apologies given even though not required, as I should have picked up fault earlier. All sorted within a week and half including post both ways, with no charge.
5/5 for customer service.

Reply from Red Dragon Flagmakers
My original rating was 3 because of slow delivery (Royal Mail) but I will rate them 5 for Outstanding post delivery service and liaison in trying to sort out the problem

Reply from Red Dragon Flagmakers
Very slow delivery, ordered on 29 th, dispatched on 30th delivered on 12th following my intervention on the 5th
I thought I had ordered a light blue bunting on your website but a dark blue was supplied
The flag arrived speedily and the office dealt with a post order query efficiently and courteously. I can highly recommend them.
Excellent service received my flag in three days from ordering, very pleased

Reply from Red Dragon Flagmakers
Following a terse exchange of emails with the owner of this company Jo Ashburner recently I have to say that this company is not at all what it seems. When I bought from them last the comapny name was Red Dragon Manufacturing Ltd. They are now Red Dragon Flagmakers Ltd. The same owner, same staff, same website, same products and making the same claims as the last company about awards and social mission - what they don't tell you is they closed that company a year ago with £144,627.05 of unpaid debts - including £72,000.00 to WCVA; the national membership body for voluntary organisations in Wales! In the owners own words to me, "We closed the latter to get rid of the confusion between the two businesses which are actually both effectively me anyway".
Being local I called these guys couple of weeks before Christmas looking to get a nice Wales flag in time to send to our daughter in America. Person of the phone said we couldn't visit the shop without an appointment & didn't know when we COULD have an appointment. Also didn't know if they even had the flag I wanted. Really really poor. Ended up driving to Swansea where we got the flag we needed, off the shelf, from a place we just walked into off the street.

Reply from Red Dragon Flagmakers
Good communication, very friendly , and a good price for my flag to be fireproofed .

Reply from Red Dragon Flagmakers
I needed a flag for the site of the crashed WWII Wellington Bomber MF509 in the Brecon Beacons, ahead of a visit by some of the family of the Canadian crew. It proved so difficult first to get through to red dragon on the phone, and then to get any sense from them when I did. Have bought from them before and they were ok, but ended up buying elsewhere this time.

Reply from Red Dragon Flagmakers
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.