RB Lettings & Property Management Ltd Reviews 28

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

We have a small portfolio of rental properties that Rosie at RB lettings has managed for the last 5 years. During this time both her and Jess have been incredibly helpful. Any communication from us o... See more

Company replied

Rated 5 out of 5 stars

Rosie has taken care of my flat since 2020, since then the flat has been fully occupied & all payments received on time. Full management has been excellent, all basis are covered with her professional... See more

Company replied

Rated 5 out of 5 stars

Excellent experience so far with Rosie on the rental of my apartment. As a Non resident landlord, having a company that you can trust is a key to be able to have peace of mind. I chose Rosie since t... See more

Company replied

Rated 2 out of 5 stars

Unfortunately my experience wasn’t so good as a Landlord and I wouldn’t recommend.

Company replied

Company details

  1. Real Estate Rental Agency
  2. Apartment Rental Agency
  3. Property Management Company
  4. Real Estate Agents

Written by the company

HONEST. PERSONAL. PROFESSIONAL. RB Lettings is an independent letting agent and property management company based in Kings Hill, West Malling. We cover the Malling, Tonbridge, Maidstone and some Medway areas. Residential lettings is our sole priority and passion, and we pride ourselves on offering a personal, friendly and professional service to all our clients. The big difference is that we genuinely care about our clients and their needs, we are proactive in our search to find suitable tenants and work to match people to the right property.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

28 reviews

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1-star

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Rated 5 out of 5 stars

A really good experience from start to…

A really good experience from start to finish. Having heard a few horror stories about letting agents I was expecting a bit of a roller coaster with my eldest caught having to find a 3 bed house to,rent on Kiings Hill but Rosie was both responsive & accommodated with finding and viewing and liaising with the owner and made the communication and negotiations clear to all parties. My daughter who just moved in today and I are happy to recommend Rosie to anyone in the market to rent in the local area as she is professional, experienced, personable, efficient an extremely good communicator and knows the market.

1 March 2026
Unprompted review
RB Lettings & Property Management Ltd logo

Reply from RB Lettings & Property Management Ltd

Thank you Neil, so pleased you’ve had a good experience so far. All worked out really well and I hope your daughter is happy in her new home.

Rated 5 out of 5 stars

Excellent experience…

Excellent experience so far with Rosie on the rental of my apartment.
As a Non resident landlord, having a company that you can trust is a key to be able to have peace of mind.
I chose Rosie since this is her business, so I can see the extra care that is put on everything.❤️

27 November 2025
Unprompted review
RB Lettings & Property Management Ltd logo

Reply from RB Lettings & Property Management Ltd

Thank you Ana, this is lovely. I am so pleased you are happy with the service. Thank you for your business!

Rated 5 out of 5 stars

West Malling Flat.

Rosie has taken care of my flat since 2020, since then the flat has been fully occupied & all payments received on time. Full management has been excellent, all basis are covered with her professional contacts. Would recommend.

10 November 2025
Unprompted review
RB Lettings & Property Management Ltd logo

Reply from RB Lettings & Property Management Ltd

Thank you Harry. Pleased these are your thoughts and appreciate your recommendation.

Rated 5 out of 5 stars

Excellent service for the last 5 years

We have a small portfolio of rental properties that Rosie at RB lettings has managed for the last 5 years. During this time both her and Jess have been incredibly helpful. Any communication from us or from the tenants is dealt with promptly & efficiently. Rosie has a real knack for finding good tenants. We have total confidence in her checks and advice. We would highly recommend RB Lettings. Karen & Steve

5 November 2025
Unprompted review
RB Lettings & Property Management Ltd logo

Reply from RB Lettings & Property Management Ltd

Thank you Karen & Steve, I appreciate your continued business, so pleased you are happy with the service we endeavour to provide. Thank you for taking the time to write this too.

Rated 5 out of 5 stars

Excellent service!

Brilliant experience at both tenancy start and end. Super responsive and a pleasure to deal with! Highly recommended

3 November 2025
Unprompted review
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Reply from RB Lettings & Property Management Ltd

Thank you Charlie, pleased you have been happy with the service. All the best for the future!

Rated 5 out of 5 stars

Fantastic from start to finish

Fantastic from start to finish. Rosie was super responsive, accommodated my viewing within a couple of hours, and then I had signed within a day! Highly recommend, incredibly efficient and extremely good communicator.

15 October 2025
Unprompted review
RB Lettings & Property Management Ltd logo

Reply from RB Lettings & Property Management Ltd

Thank you David, really appreciate this, and so pleased you have been happy with the service so far. I hope you are happy in your new home!

Rated 5 out of 5 stars

Trusted professionals

Rosie and Jess are extremely professional, efficient and a credit to their industry.
I would definitely recommend them to anyone looking to either rent for the first time or let their property.

1 September 2025
Unprompted review
RB Lettings & Property Management Ltd logo

Reply from RB Lettings & Property Management Ltd

Thank you for this review, so pleased you have had this experience with us and feel this way.

Rated 5 out of 5 stars

Rosie has been very good from the day…

Rosie has been very good from the day one and she find a very good tenant in very short period of time for us
She offered great service and great charges
Thanks Rosie

7 August 2025
Unprompted review
RB Lettings & Property Management Ltd logo

Reply from RB Lettings & Property Management Ltd

Thank you Farzana, really appreciate this. Happy to be able to of service to you.

Rated 5 out of 5 stars

Rosie is really lovely

Rosie is really lovely, she was with us every step of the way in helping our family get our rental. I would highly recommend her.

23 August 2025
Unprompted review
RB Lettings & Property Management Ltd logo

Reply from RB Lettings & Property Management Ltd

Thank you Cheri, I'm pleased you have had a positive experience. Appreciate you taking the time to write this.

Rated 2 out of 5 stars

Landlord review

Unfortunately my experience wasn’t so good as a Landlord and I wouldn’t recommend.

16 September 2024
Unprompted review
RB Lettings & Property Management Ltd logo

Reply from RB Lettings & Property Management Ltd

I am sorry you feel this way after so many years of working with you. Your support and business over the 7 year span has been appreciated. Unfortunately it is not always possible to control the manner in which some people/tenants act during a tenancy, even after all the necessary checks are carried out. I hope you are well and wish you all the best for the future.

Rated 5 out of 5 stars

This is my 3rd experience with RB…

This is my 3rd experience with RB LETTINGS renting properties for me. On each occasion it has been stress free exceptional service and continued service within the rental period. The fees are great value and the peace of mind knowing my property is n good hands means everything

16 January 2025
Unprompted review
Rated 5 out of 5 stars

Excellent at acting on behalf of landlords & tenants

Rosie found us some wonderful tenants really quickly and I truly felt she was acting in the best interests of all of us. She kept us up to date and handled all the logistics which made the entire process smooth.

1 September 2024
Unprompted review
RB Lettings & Property Management Ltd logo

Reply from RB Lettings & Property Management Ltd

Thank you Mo, appreciate this and thank you for choosing to use my company. Pleased you have been happy with the service

Rated 5 out of 5 stars

Rosie is class !!!!

Rosie was charming, professional, extremely helpful, made the whole moving in process quite seamless...
Thank you

1 August 2024
Unprompted review
RB Lettings & Property Management Ltd logo

Reply from RB Lettings & Property Management Ltd

Thank you Patrick, this is lovely. Pleased you’ve been happy with how things went! Happy new home!

Rated 5 out of 5 stars

Friendly helpful reliable we’re very…

Friendly helpful reliable we’re very happy to have her as our agent highly recommended her

1 July 2024
Unprompted review
RB Lettings & Property Management Ltd logo

Reply from RB Lettings & Property Management Ltd

Thank you for this, much appreciated and pleased you have been happy with the service.

Rated 5 out of 5 stars

RB Lettings - Look no further!

Cannot say enough positive things about this agency and working with Rosie. Professional, timely, experienced agency with true customer service at their core. From free advice on landlord obligations to assistance with marketing and everything in between, Rosie is there to support and guide you through the whole process. Highly recommended.

14 November 2023
Unprompted review
RB Lettings & Property Management Ltd logo

Reply from RB Lettings & Property Management Ltd

Thank you Troy, appreciate this. So pleased you’ve been happy with things so far!

Rated 5 out of 5 stars

RB Lettings help me complete my first…

RB Lettings help me complete my first letting, Rosie guided me through all the legal requirements, found me an excellent tenant, and continues to support. I would highly recommend RB Lettings as a very professional organisation delivering first class service.

8 March 2023
Unprompted review
RB Lettings & Property Management Ltd logo

Reply from RB Lettings & Property Management Ltd

Thank you Mark, pleased you are happy with the service provided. And thank you for taking the time to write this

Rated 5 out of 5 stars

Invaluable Support

Rosie has been invaluable in helping us as first time landlords rent our property. From the initial visit, to getting all the correct certifications through to ensuring our new tenants were happy, was professional, effortless, quick and efficient. Thank-you.

7 March 2023
Unprompted review
Rated 5 out of 5 stars

An effortless experience!

We contacted Rosie after having a particularly bad experience with another estate agent in Sevenoaks & were under time pressures to find a rental quickly! Rosie found us a property within 24 hours & made the whole process effortless.
10 days later we have moved into our new home & absolutely love it!
Rosie was really helpful with any questions we had prior to moving & spoke to the previous tenant to get some measurements!
We would highly recommend Rosie to both landlords & tenants!

6 February 2023
Unprompted review
RB Lettings & Property Management Ltd logo

Reply from RB Lettings & Property Management Ltd

Thank you Rachel, so pleased I was able to help you, hope you’re happy in your new home.
Appreciate you leaving this, kind regards,
Rosie

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