Rays Florist Reviews 

451
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 92 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the stunning, vibrant, and fresh flower arrangements that make every special occasion truly memorable, beautiful, and deeply meaningful. Buyers note that the floral displays exceed expectations in both appearance and longevity compared to typical alternatives available elsewhere. Some reviewers were happy with the prompt and highly efficient delivery service that ensures thoughtful bouquets always arrive right on time for important events. People also highlight the exceptionally helpful and friendly staff members who provide expert guidance, making the entire ordering process completely seamless and reassuring.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting that the flowers are beautifully arranged,... See more

Service

Consumers find service to be exceptionally positive, praising the friendly staff and efficient ordering... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting that arrangements arrive... See more

Staff

Clients share positive opinions on staff, frequently highlighting courteous and helpful phone interactions.... See more

Quality

Customers consistently report satisfaction regarding the exceptional quality and freshness of the flowers.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As President of my local Womens Institute, I have twice in the last few months had to organise funeral flowers for members who have passed away. Each time the member of staff on the other end of the p... See more

Company replied

Rated 5 out of 5 stars

I ordered flowers for a forthcoming funeral, by phone, from Australia. Mr Ray was patient and very helpful answering questions about my choice. I wouldn’t hesitate to repeat the experience. And the... See more

Company replied

Rated 5 out of 5 stars

I highly recommend Ray Florist in Ash. I’ve been using their services for many years to have flowers delivered, and every bouquet is absolutely stunning and thoughtfully arranged for each occasion.... See more

Company replied

Rated 5 out of 5 stars

Their delivery service works well now that they've sorted their phone-based notifications. As with many things these days, you don't get a lot for your money, but what you DO get lasts a lot longer th... See more

Company replied


Company details

  1. Florist
  2. Flower Delivery
  3. Flower Designer
  4. Flower Market
  5. Wholesale Florist

Written by the company

Rays Florist is a family-run florist based in Aldershot (GU11), delivering fresh flowers across Hampshire, Surrey, and the surrounding GU postcode areas. We specialise in hand-tied bouquets, funeral tributes, wedding flowers and same-day flower delivery for all occasions. Our experienced florists create beautiful seasonal designs using premium fresh blooms, with options for bespoke arrangements, corporate flowers, and local gift delivery. Whether you’re celebrating a birthday, expressing sympathy, or brightening someone’s day, Rays Florist offers quality, care, and creativity in every design. Visit us online at www.raysflorist.co.uk to order flowers for Aldershot, Farnborough, Farnham, Fleet, Camberley, Guildford and beyond. At Rays Florist, we pride ourselves on delivering beautiful, fresh flowers with exceptional service across Surrey and surrounding areas. With years of experience in floristry, our dedicated team of professional florists carefully handcraft every bouquet and arrangement to the highest standard. Whether it’s a heartfelt gift, a thoughtful funeral tribute, or flowers to celebrate a special occasion, we combine creativity, care, and attention to detail in everything we do. We offer a wide range of stunning designs, from classic and elegant arrangements to modern, vibrant displays, ensuring there’s something for every taste and occasion. Our website makes ordering quick and easy, with secure online checkout and the option to include personal touches such as gift cards, chocolates, and balloons. Rays Florist also provides reliable local delivery to most GU postcodes, so your flowers always arrive fresh and on time. We understand the importance of those special moments, which is why customer satisfaction is at the heart of our business. Our commitment is simple: to bring joy through flowers. Whether you’re treating a loved one or yourself, you can trust Rays Florist to deliver quality, beauty, and service you can rely on every time.


Contact info

4.9

Excellent

TrustScore 5 out of 5

451 reviews

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4.9

All reviews

(451)

94 reviews in the last 12 months

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Rated 5 out of 5 stars

First class service

Rays florists made 3 beautiful wreaths for my dad’s funeral. I ordered them online and received immediate confirmation. They were then delivered to the funeral directors exactly when they said they would be. The wreaths were wonderful, fantastic colours and original flowers - everyone commented on them. I wouldn’t hesitate to use them again.

2 February 2024
Unprompted review
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Reply from Rays Florist

Thank you so much for your kind words! We are glad we could provide beautiful wreaths for your dad’s funeral. It means a lot to us that you found the wreaths wonderful. We hope to be of service to you again in the future.

Rated 5 out of 5 stars

Kind, helpful and prompt service

Extremely kind, helpful and prompt service. The lady on the phone was friendly and helpful and we could not believe the arrangement was delivered only one hour after ordering.

The recipient was very pleased and says the flowers are extremely beautiful and a lovely mix of blooms.

12 January 2024
Unprompted review
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Reply from Rays Florist

Thank you for your kind words! We're thrilled to hear that you were pleased with our prompt service and that the recipient was happy with the beautiful arrangement. We appreciate your support and hope to serve you again in the future!

Rated 5 out of 5 stars

Ray very helpful advising on…

Ray very helpful advising on arrangement over phone. Placed order Friday for service early on Monday morning which Ray and team achieved.
The tribute was beautifully arranged.
Many thanks Ray & Team
David

8 January 2024
Unprompted review
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Reply from Rays Florist

Thank you for your kind words! We're thrilled to hear that you are pleased with the service. It was our pleasure to assist you, and we appreciate your feedback. If you have any future needs, please don't hesitate to reach out.

Rated 5 out of 5 stars

Thankyou so much for the beautiful…

Thankyou so much for the beautiful casket flowers you created for my Mum yesterday, they were perfect.
Corinne Hale

8 January 2024
Unprompted review
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Reply from Rays Florist

Thank you for your kind words. We're delighted to hear that the casket flowers for your Mum were perfect. If there's anything else we can assist you with, please don't hesitate to reach out.

Rated 5 out of 5 stars

Excellent service flowers lovely

Excellent service flowers lovely,
Will use again

4 January 2024
Unprompted review
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Reply from Rays Florist

Thank you for your fantastic 5-star review! We're thrilled to hear that you were pleased with our service and the beautiful flowers. We look forward to serving you again in the future.

Rated 5 out of 5 stars

Exceptional Customer Experience

Amanda and Gareth were lovely. The customer experience was exceptional. I ordered some flowers at 11 and they had been delivered by 12:10 - cannot recommend enough!

26 October 2023
Unprompted review
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Reply from Rays Florist

Thank you for sharing your positive experience. We're thrilled to hear that we provided you with exceptional customer service and that your flowers were delivered promptly. Your recommendation means a lot to us. We appreciate your business and look forward to serving you again in the future.

Rated 5 out of 5 stars

Well done Rays Florist

Celebrating our 31st Wedding Anniversary Ray Florist was asked to deliver a Basket of White Flowers to Daniele Sicilian Restaurant for our midday celebration.
On arrival at the Restaurant the Flowers had arrived and had been placed on our allocated Table.
Everyone was impressed with the beautiful Basket of White Flowers - A tremendous success.
The White Flowers consisted of white Roses and Carnations, have kept looking good and are still going strong - made our day.

11 October 2023
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Reply from Rays Florist

Thank you for your kind feedback! We are delighted to hear that the white flower basket we delivered to Daniele Sicilian Restaurant for your anniversary celebration was a tremendous success. We take great pride in providing beautiful and long-lasting floral arrangements. We appreciate your support and look forward to serving you again in the future!

Rated 5 out of 5 stars

Beautiful flowers…

The flowers provided for my Mothers Funeral were beautiful and received many compliments.
That’s why we always use Rays Florist and would always recommend.

11 October 2023
Unprompted review
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Reply from Rays Florist

Thank you for sharing your positive experience with Rays Florist for your mother's funeral. We are glad to hear that the flowers provided were beautiful and received many compliments. We appreciate your recommendation and look forward to serving you again in the future.

Rated 5 out of 5 stars

Lovely

Lovely flowers with a handwritten note and friendly staff upon collection. Couldn't ask for anything more really.

9 October 2023
Rays Florist logo

Reply from Rays Florist

Thank you for your feedback! We're delighted to hear that you had a positive experience with us. We strive to create a wonderful flowers and provide excellent customer service. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

Rated 5 out of 5 stars
Rays Florist logo

Reply from Rays Florist

Thank you for your positive review! We are delighted to hear that you found the flowers absolutely beautiful. We take great pride in selecting only the most stunning and high-quality flowers for our customers. Your satisfaction is our top priority, and we are thrilled that we were able to provide you with such a delightful floral arrangement. We appreciate your feedback and hope to be of service to you again in the future. If you have any further questions or requests, please don't hesitate to reach out to us.

Rated 5 out of 5 stars

Everything was handled very…

Everything was handled very professionally.Very good service and the flowers were the exact way I wanted.

6 October 2023
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Reply from Rays Florist

Thank you for your positive feedback! We are pleased to hear that you found our service to be professional and that we were able to provide you with the exact flowers you wanted. Customer satisfaction is our top priority, and we are glad that we could meet your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out.

Rated 5 out of 5 stars

Beautiful flowers for my mums funeral

Beautiful flowers for my mums funeral, helpful and sensitive staff.

21 September 2023
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Reply from Rays Florist

Thank you for your kind review. We are glad to hear that you found our flowers beautiful and our staff helpful and sensitive. We appreciate you taking the time to share your feedback during this difficult time.

Rated 5 out of 5 stars

Vegetable Funeral Tribute

We needed a floral tribute for my Uncle’s funeral on the 12th Sept 2023, but had to be made with vegetables and a few flowers. It proved impossible to find a florist in the Woking area that would provide this service, but Rays had something online using vegetables. This was not what we were looking for but I took a chance and rang them. They listened to my requirements and they offered to do it at a very reasonable price, the result was outstanding, everyone attending thought the tribute was perfect.

12 September 2023
Unprompted review
Rays Florist logo

Reply from Rays Florist

Thank you for sharing your experience. We're glad to hear that we were able to meet your unique requirements and provide an outstanding floral tribute for your Uncle's funeral. It's always a positive outcome when a service exceeds expectations.

Rated 5 out of 5 stars

Ray's comes up trumps!!!

I cannot think of anything that Ray's could have done better!
I urgently needed a lovely arrangement in mauves and yellows to be delivered to the Crematorium to commemorate the anniversary of my husband's birthday. I was feeling increasingly unwell on the day and realised I couldn't go myself as originally planned.
Ray was so very patient, friendly and helpful to me in choosing a beautiful arrangement with yellow roses and mauve and white flowers.
I had telephoned them at about 1.15 pm and was very relieved, delighted and amazed that they managed to assemble the arrangement and deliver to the crematorium by 2pm.
I was much improved 2 days later and went to see the arrangement in place - it was absolutely beautiful! perfect! Just what I wanted!
I am so grateful and happy I found Ray's Florist!
A HUGE thank you to Ray's!!!

23 August 2023
Rated 5 out of 5 stars

A lovely gentleman delivered the most…

A lovely gentleman delivered the most beautiful surprise bouquet of roses I have ever seen! The roses were so beautiful I could not believe they were actually real.

19 July 2023
Rays Florist logo

Reply from Rays Florist

Thank you for sharing your experience with us! We're delighted to hear that you received a stunning surprise bouquet of roses. We take great pride in sourcing the most beautiful and high-quality flowers for our customers. It's always a joy to hear that our arrangements have exceeded expectations and brought happiness. We hope these roses continue to bring beauty and joy to your space! If you have any more inquiries or need further assistance, please do not hesitate to reach out.

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