Raymour & Flanigan - Quakertown Reviews 

209
TrustScore 4.5 out of 5

4.6

110 Southwest End Boulevard, 18951 Quakertown, PA, US


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See what reviewers are saying

Rated 1 out of 5 stars

I made a request to order cushions and it took awhile to hear back. Once I did the representative talked to me like I worked for Raymour and kept telling me they'd put in a cushion order and the custo... See more

Rated 5 out of 5 stars

We were referred to "Chip" were told that he would be a great help to us. We found Chip personable and very willing to take the time to assist us in purchasing a mattress. We had several specific... See more

Company replied

Rated 5 out of 5 stars

Mgr dale and associate graham helpful in locating my misplaced key fob and wallet. After deciding on a mattress from the ones Graham showed me, I thought I mistakenly left above items at home and was... See more

Rated 5 out of 5 stars

The salesman wasn't pushy at all. Just let us roam around. Passed thru now and then to see if we had any questions. Graham Maggs was a pleasure to talk with. The showroom was huge, what a selection. W... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 110 Southwest End Boulevard, 18951, Quakertown, PA, United States

  • 2155290192

4.6

Excellent

TrustScore 4.5 out of 5

209 reviews

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4.6

All reviews

(209)

4,082 reviews in the last 12 months

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Rated 1 out of 5 stars

Raymore Store in Quakertown store ok.Montgomeryville Horrible

Raymore Store in Quakertown is great never had any issues.The Montgomeryville stor is the problem.I spoke to Eric about my Kenton set.It Appers from looking at it after delivery that their are spots missing where it was not painted. I was told this is a distressed look but set in showroom didn't have this.I contacted Stacy Majors store manager who offered a partial refund and credit for delivery.When I contacted Diane at q town store I was told that it's a in store credit.I called the account depot said their was a credit but never saw it.I filed a dispute with capital one as Stacy Majors said she could not credit my card without dispute being removed.Well I did that and never received a credit.They are dishonest slobs who lie to make and keep a sale.Trust me I would not deal with their nonsense again and even Capital One told me not to drop the dispute as they are deceptive.

12 November 2025
Unprompted review
Rated 5 out of 5 stars

Great experience!

Our visit was painless! The salesman Jim, showed us many options in recliners. We found exactly what we wanted in a new chairs. It is fabulous that we can get them so quickly and at our convenience. Jim was efficient, friendly and in no way pushy. He got us a great price and checking out of the store took minutes. Thank you Jim for making this a quick easy purchase!

2 September 2025
Raymour & Flanigan - Quakertown logo

Reply from Raymour & Flanigan - Quakertown

Hello Jayne,

Thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that your visit was smooth and that Jim was able to assist you in finding the perfect recliners. It's great to know that you appreciated the quick and convenient process, as well as Jim's friendly and efficient service. We strive to make every shopping experience as pleasant as yours, and your feedback is truly appreciated. Enjoy your new chairs, and we look forward to serving you again in the future!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Jamie was helpful from start to finish

Jamie was helpful from start to finish. She guided me to area where pieces I wanted to look at were in the store. She did not hover, but was there when I wanted to help. She guided me through the purchase process and explained everything. I stopped at the store on a whim while doing other errands and ended up buying a whole roomful of furniture.

19 August 2025
Raymour & Flanigan - Quakertown logo

Reply from Raymour & Flanigan - Quakertown

Hello Elizabeth,

Thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that Jamie was able to assist you so effectively during your visit. It's great to know that her guidance and support made your shopping experience enjoyable and seamless. We truly appreciate your kind words and your decision to choose us for your home furniture needs. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Great experience

Jamie Mest was very helpful and a pleasure to work with. I did not feel pressured at all. I am hoping that she was given her commission as she was the one who helped me in store. I did add her name to my online purchase when it asked for a sales associate.

30 July 2025
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Reply from Raymour & Flanigan - Quakertown

Dear C. Smith,

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that Jamie was able to assist you in such a helpful and enjoyable manner. It's wonderful to know that you felt no pressure during your visit and that Jamie made your shopping experience a pleasant one.

We appreciate your thoughtfulness in ensuring Jamie's name was included in your online purchase. Our team values the hard work and dedication of our associates, and we strive to recognize their efforts.

Your feedback is incredibly valuable to us, and we're delighted to have earned a 5-star rating from you. If there's anything else we can do to assist you, please don't hesitate to reach out.

Warm regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Prompt

Prompt, professional & friendly

28 July 2025
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Reply from Raymour & Flanigan - Quakertown

Hello Robert,

Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service prompt, professional, and friendly. Providing an exceptional experience for our guests is our top priority, and your feedback truly means a lot to us. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!

Best,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Tony salesperson great personality and…

Tony salesperson great personality and took interest in our needs. Very helpful and lots fun,

28 June 2025
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Reply from Raymour & Flanigan - Quakertown

Hello Donna,

Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that Tony provided you with such a positive experience and was able to meet your needs while making the process enjoyable. Our team takes great pride in ensuring our customers feel valued and supported, and it's fantastic to know Tony delivered on that promise.

If there's anything else we can assist you with or if you have any further questions, please don't hesitate to reach out. We look forward to welcoming you back to Raymour & Flanigan in the future!

Best regards,

[Your Name]
Raymour & Flanigan Furniture and Mattress Store

Rated 5 out of 5 stars

Helpful sales rep and easy check out…

Helpful sales rep and easy check out process.

17 June 2025
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Reply from Raymour & Flanigan - Quakertown

Hello GE Martell,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you found our home furnishing consultant helpful and that the checkout process was easy. Providing excellent service and a seamless shopping experience is our top priority, and your feedback is truly appreciated.

We look forward to welcoming you back to Raymour & Flanigan in the future. If there's anything else we can assist you with, please don't hesitate to reach out.

Best regards,
The Raymour & Flanigan Team

Rated 4 out of 5 stars

Friendly and Helpful

Wendy greeted us and showed us where to go in the showroom. She waited until we were ready to ask questions. Her knowledge was excellent.

14 June 2025
Raymour & Flanigan - Quakertown logo

Reply from Raymour & Flanigan - Quakertown

Hello Kathy,

Thank you for taking the time to share your experience with us! We're delighted to hear that Wendy was able to assist you effectively during your visit to our showroom. It's wonderful to know that her knowledge and approach met your expectations. We always strive to provide our customers with the best service possible, and your feedback is invaluable in helping us achieve that goal.

If there's anything more we can do to enhance your experience or if you have any further questions, please don't hesitate to reach out. We look forward to welcoming you back to Raymour & Flanigan soon!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Great service

Salespeople was wonderful, delivery teams were prompt, polite and efficient!

7 June 2025
Raymour & Flanigan - Quakertown logo

Reply from Raymour & Flanigan - Quakertown

Hello,

Thank you so much for taking the time to share your experience with us! We are thrilled to hear that our salespeople and delivery teams made a positive impression. Providing prompt, polite, and efficient service is something we strive for, and it's wonderful to know we met your expectations. Your feedback is greatly appreciated and will be shared with our team.

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Everyone was friendly and there was no…

Everyone was friendly and there was no pressure when we were browsing around.

17 May 2025
Raymour & Flanigan - Quakertown logo

Reply from Raymour & Flanigan - Quakertown

Hello Richard,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you found our team friendly and appreciated the no-pressure environment while browsing. Providing a comfortable and welcoming atmosphere for our customers is a top priority, and your feedback reassures us that we're on the right track.

If you have any further comments or need assistance in the future, please don't hesitate to reach out.

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Great saleslady Jamie

Selection of lift recliners

27 April 2025
Raymour & Flanigan - Quakertown logo

Reply from Raymour & Flanigan - Quakertown

Hello Barry,

Thank you so much for taking the time to leave us a fantastic 5-star review! We're thrilled to hear that you were pleased with our selection of lift recliners. At Raymour & Flanigan, we strive to offer a wide variety of quality furniture to meet the needs and preferences of all our customers, and it's wonderful to know that you found exactly what you were looking for.

If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again soon!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Sales person was very knowledgeable

Sales person was very knowledgeable, diligent and friendly. Worked well to address needs and answer questions while at the same time not being pushy or viewed as just trying to make a sale.

27 April 2025
Raymour & Flanigan - Quakertown logo

Reply from Raymour & Flanigan - Quakertown

Hello Jeff,

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that our salesperson was able to assist you in such a knowledgeable and friendly manner. Our team strives to provide a welcoming and helpful environment, and it's wonderful to know that we met your expectations without making you feel pressured.

Your feedback is incredibly valuable to us, and it motivates us to continue delivering excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

We look forward to serving you again soon!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Grahm was a wonderful salesperson

Grahm was a wonderful salesperson. He was knowledgeable and kind.

13 April 2025
Raymour & Flanigan - Quakertown logo

Reply from Raymour & Flanigan - Quakertown

Hello Robert,

Thank you so much for taking the time to share your experience with us! We are thrilled to hear that Grahm provided you with knowledgeable and kind service during your visit. Your feedback is incredibly valuable to us, and we will be sure to pass along your kind words to Grahm and the team.

We strive to provide excellent service to all our customers, and it's wonderful to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

Thank you for choosing Raymour & Flanigan. We look forward to serving you again!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Great experience.

The sales people were very helpful and patient. I feel like a kid in a candy store. We are very happy with our purchase. We get all of our furniture from Raymour and Flanigan.

5 April 2025
Raymour & Flanigan - Quakertown logo

Reply from Raymour & Flanigan - Quakertown

Hello John B Sowers,

Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that our sales team was able to assist you and make your shopping experience enjoyable. It's fantastic to know that you feel like a kid in a candy store when visiting our store, and we're delighted that you're happy with your purchase. We truly appreciate your loyalty and trust in Raymour & Flanigan for all your furniture needs. If there's anything else we can do for you, please don't hesitate to reach out!

Warm regards,
The Raymour & Flanigan Team

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