Raymour & Flanigan - Allentown Reviews 

340
TrustScore 4.5 out of 5

4.6

1937 MacArthur Road, 18052 Whitehall, PA, US


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See what reviewers are saying

Rated 5 out of 5 stars

Even though we waited until shortly before closing time to enter the store, Chris Buddock greeted us cheerfully, took us straight to the areas we needed, and gave us very personalized attention. My s... See more

Rated 5 out of 5 stars

We had the pleasure of working with Sonya to purchase a chair. She was pleasant, polite and knowledgeable. She allowed us a chance to view and try the many selections of recliners. We never felt rushe... See more

Rated 2 out of 5 stars

I chose this particular sofa bed as a gift, because the delivery date said 3-5 days. Your store is literally ONE MILE from the delivery point. I was not contacted as promised after I made the purchase... See more

Company replied

Rated 4 out of 5 stars

Mike the sales rep was patient and helpful. R&F should review their delivery policy/ fees. As I shop for the balance of furniture I need, I will be adding $150 to your best price to cover delivery c... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 1937 MacArthur Road, 18052, Whitehall, PA, United States

  • 6102951030

4.6

Excellent

TrustScore 4.5 out of 5

340 reviews

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4.6

All reviews

(340)

4,123 reviews in the last 12 months

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Rated 5 out of 5 stars

Walt is the best

Walt is the best. Very knowledgeable and honest.

2 April 2025
Raymour & Flanigan - Allentown logo

Reply from Raymour & Flanigan - Allentown

Hello Thomas,

Thank you so much for taking the time to share your wonderful feedback! We're thrilled to hear that you had such a positive experience with Walt. It's great to know that his knowledge and honesty made your visit to Raymour & Flanigan memorable. We truly appreciate your 5-star rating and look forward to serving you again in the future.

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Both sales girls we spoke to were…

Both sales girls we spoke to were friendly, knowledgeable and took time with us to make our purchase a pleasant experience.

2 April 2025
Raymour & Flanigan - Allentown logo

Reply from Raymour & Flanigan - Allentown

Dear Diane & Frank Cseve,

Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that our sales team provided you with a friendly and knowledgeable experience, making your purchase a pleasant one. Your satisfaction is our top priority, and it's always rewarding to know when we've met our customers' expectations.

If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to serving you again at Raymour & Flanigan.

Warm regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars
Raymour & Flanigan - Allentown logo

Reply from Raymour & Flanigan - Allentown

Hello Mark,

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that our salesperson was able to provide you with knowledgeable assistance during your visit. At Raymour & Flanigan, we strive to ensure our customers receive the best service possible, and it's wonderful to know we met your expectations. If there's anything else we can do for you, please don't hesitate to reach out!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Very helpful and understood exactly…

Very helpful and understood exactly what I was looking for

12 March 2025
Raymour & Flanigan - Allentown logo

Reply from Raymour & Flanigan - Allentown

Hello Donna,

Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you found our team very helpful and that they understood exactly what you were looking for. Providing exceptional service and ensuring our customers find the perfect furniture for their homes is our top priority. If you have any more questions or need further assistance in the future, please don't hesitate to reach out!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Easy to shop …

Your web page made it very easy to view the furniture and giving the dimensions was a real plus.

12 March 2025
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Reply from Raymour & Flanigan - Allentown

Hello Ivy,

Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you found our website easy to navigate and that the dimensions provided were helpful in your shopping experience. It's wonderful to know that we could meet your expectations and make your online browsing enjoyable.

If you have any further questions or need assistance, please don't hesitate to reach out!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Linda was a great help for me in…

Linda was a great help for me in choosing a mattress. After she asked many questions, Linda showed me the mattress area to fit my responses. I tried several ones and found the one I liked.

10 March 2025
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Reply from Raymour & Flanigan - Allentown

Hello Janice,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Linda was able to assist you in finding the perfect mattress. It's wonderful to know that her attentive approach and knowledge helped guide you to the right choice. We truly appreciate your kind words and your 5-star rating. If you have any further questions or need assistance in the future, please don't hesitate to reach out!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Best salesman ever

10 March 2025
Raymour & Flanigan - Allentown logo

Reply from Raymour & Flanigan - Allentown

Hello,

Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you had such a positive experience with our salesman. Providing excellent customer service is a top priority for us, and it's wonderful to know that our team made your visit memorable. If there's anything else we can assist you with, please don't hesitate to reach out!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Process was simple

Process was simple, salesman’s was great

24 February 2025
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Reply from Raymour & Flanigan - Allentown

Hi Dave,

Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you found the process simple and that our salesman provided great service.

If you ever need anything else or have more feedback to share, please don't hesitate to reach out!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Superb visit to R&F

The sales person was pleasant and helpfu, in a no rush, take your time approach. I received all the information on the select furniture I wanted and was able to make an on the spot decision to purchase. Pricing on the sales pieces were great and delivery timeframe was excellent. Also liked the show room which has a large selection and kept clean and attractive.

24 February 2025
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Reply from Raymour & Flanigan - Allentown

Hello Alexander.,

Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that you had a pleasant experience with our sales team and that you appreciated the no-rush approach. It's great to know that you found the information you needed to make a confident purchase decision and that you were satisfied with our pricing and delivery timeframe.

If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Raymour & Flanigan Furniture and Mattress Store.

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

What I liked about R&F

My sales person Chris was so helpful. He paid attention to my needs and budget. Made my investment painless.

22 February 2025
Raymour & Flanigan - Allentown logo

Reply from Raymour & Flanigan - Allentown

Hello Janet,

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that Chris was able to assist you effectively and make your investment feel painless. Your feedback is greatly appreciated and will be shared with Chris and the team. We look forward to welcoming you back to our showroom for any future furniture needs.

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Prompt and excellent service!

Sonja was excellent! She found our previous purchase quickly so we could get a matching piece. She made the checkout process fast an efficient!

18 February 2025
Raymour & Flanigan - Allentown logo

Reply from Raymour & Flanigan - Allentown

Hello David,

Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that Sonja was able to assist you efficiently and help you find the perfect matching piece for your home. It's great to know that the checkout process was smooth and quick as well. We strive to provide excellent service, and your kind words are truly appreciated.

If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to serving you again at Raymour & Flanigan!

Best regards,

Raymour & Flanigan Furniture and Mattress Store

Rated 5 out of 5 stars

Enzio was so nice and kind

Enzio was so nice and kind . We were very pleased with him , I would ask for him when we need something

8 February 2025
Raymour & Flanigan - Allentown logo

Reply from Raymour & Flanigan - Allentown

Hello John,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Enzio provided you with such excellent service. It's wonderful to know that you were pleased with his assistance. We truly appreciate your kind words and your perfect rating. If there's anything else you need or if you have any questions in the future, please don't hesitate to reach out. We look forward to serving you again soon!

Warm regards,
Ashley F.
The Raymour & Flanigan Team
888-729-6687

Rated 5 out of 5 stars

VIP treatment

As always the staff was polite and engaging and so helpful. It's always a pleasure to go to Raymour & Flanigan, the place were you're always treated like a VI
P.

2 February 2025
Rated 5 out of 5 stars

A terrific shopping experience

Walter made our shopping experience quite pleasant! He answered our question, showed great patience as we made our decision, and was able to point us to the best sectional based on our needs. Thank you so much! We are repeat customers and will continue to shop at Raymour & Flanigan!

29 January 2025
Rated 5 out of 5 stars

A Good Experience

There was NO pressure to "buy now", Our representative who worked with us, Katia, was friendly, very helpful and gave us no pressure to buy.

31 January 2025
Raymour & Flanigan - Allentown logo

Reply from Raymour & Flanigan - Allentown

Hello Dennis,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Katia provided you with a friendly and pressure-free shopping experience. At Raymour & Flanigan, we strive to ensure our customers feel comfortable and supported throughout their visit. Your feedback is greatly appreciated and will be shared with Katia and the team. We look forward to welcoming you back to our store in the future!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Jesse Riddick did an outstanding job…

Jesse Riddick did an outstanding job helping my wife and I as we searched for a table and chairs for our breakfast area.

29 January 2025
Raymour & Flanigan - Allentown logo

Reply from Raymour & Flanigan - Allentown

Hello Jeff,

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that Jesse Riddick provided outstanding assistance while you and your wife were searching for a table and chairs for your breakfast area. It's wonderful to know that our team could help make your shopping experience enjoyable and successful.

If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again soon!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

I always like the selection of…

I always like the selection of furniture and the quality

17 January 2025
Raymour & Flanigan - Allentown logo

Reply from Raymour & Flanigan - Allentown

Hello Donna,

Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that you enjoy our selection of furniture and appreciate the quality we strive to offer. Your satisfaction is our top priority, and it's always rewarding to know when we've met your expectations.

We look forward to welcoming you back to Raymour & Flanigan soon. If there's anything else we can do for you, please don't hesitate to reach out.

Warm regards,

The Raymour & Flanigan Team

Rated 5 out of 5 stars

Salesman took his time to help us find…

Salesman took his time to help us find the right Mattress, Mark was very helpful.

17 January 2025
Raymour & Flanigan - Allentown logo

Reply from Raymour & Flanigan - Allentown

Hello Ona Maurer,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Mark was able to assist you in finding the perfect mattress. Our team is dedicated to providing exceptional service, and it's wonderful to know that Mark took the time to help you make the right choice.

If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Raymour & Flanigan Furniture and Mattress Store.

Best regards,
Raymour & Flanigan Furniture and Mattress Store Team

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