Bradley the electrician was punctual efficient and communicated really effectively He was very quick and tidy Price was a bit more than l expected but l guess that’s the rate these tradesman comm... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Excellent work, a very neat and tidy job especially the work on the conservatory. William was polite, on time, cleared away all the rubbish and kept me posted between the two lots of work. So when we... See more
My garden was getting me down. The ongoing battle with weeds was being lost. I posted a tidy up and maintenance job on rated people and the response was almost immediate and a tradesman visited in 30... See more
Fairly new to the area, we needed a plumber for a couple of small non urgent jobs. Unable to obtain a professional through recommendation I looked at this site, read others experiences and placed t... See more
Company details
About Rated People
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3.8
Great
20K reviews
Asks customers to review
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Good platform
Good platform, but unfortunately with the existing administration the lead are much more expensive! And that’s not guarantee you get the job. So we pay for the opportunity!
15 July 2026
Unprompted review
Velux skylight window repair
Johnny was great. Fixed our skylight and was very professional. Would use again.
14 July 2026
The traders they destroyed the bathroom…
The traders they destroyed the bathroom and rated people told that they couldn't / wouldn't do anything
1 October 2025
Unprompted review
The notifications don't work
The notifications don't work. And they've lost too many customers in recent years.
14 July 2026
Unprompted review
An efficient and timely job
Theodore was timely, friendly and efficient. He completed the work well, and even took on an extra job for me while he was here.
I would definitely recommend.
12 July 2026
Unprompted review
I have just had Martin from Instaflow…
I have just had Martin from Instaflow Burns out today to do a repair on the toilet cistern and to remove and replace shower base sealant. I am very pleased with his work he arrived on time with everything that was required for the job, he was a very quick worker and cleaned up after he finished and the price he quoted was what I paid very reasonable. I would not hesitate to recommend his service to anyone he would do a good job.
13 July 2026
Unprompted review
Great experience
Posted a job and got contacted within minutes by three tradespeople. Very quick and easy to communicate and arrange for the job to be done. Very pleased with the experience.
11 July 2026
Unprompted review
Happy repeat customer
I’ve used Rated People several times, and it has worked out well. After posting my job, I often get tradespeople contact me within minutes, and so far I have been fortunate to hire good people who I would be happy to use again. Overall, it’s a very helpful service.
3 July 2026
Unprompted review
Arrived bang on time
Arrived bang on time, did job as requested and made sure everything was ok
11 July 2026
Unprompted review
Drainage
Drainage
All good but too expensive for the company to get job on rated people
You charge too much
10 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Terrible
Terrible, the worst, horrible site with horrible customer service.
I’d call it a scam on it last legs taking money on its way out.
Should not exist
10 July 2026
Unprompted review
Reply from Rated People
Hi,
We are truly sorry to hear about your extremely negative experience with our site and customer service. We understand your frustration and appreciate you bringing these serious concerns to our attention. We are actively reviewing your feedback to improve and someone will be in touch with you shortly
Many Thanks,
The Rated People Team
Quick and easy
It was extremely quick and easy to get three quotes for my job. I chose the best tradesman, and my work was carried out excellently. I would use them every time.
16 June 2026
Unprompted review
Hired a great guy for plastering
Hired a great guy for plastering. Did extra jobs as well. Would hire again
9 July 2026
Scammed for money
I recently employed help with my garden and paid in full the amount agreed and the gardener did not finish the agreed work. He then blocked my phone number and was happy to take my money but not finish the work agreed.
Obviously I will not use this platform again as I had no protection from being scammed.
23 June 2026
Unprompted review
Needed a handyman
App was easy to use. Ben responded quickly, was easy to deal with and did a great job. Happy to recommend
8 July 2026
Unprompted review
Great easy service e
Put the advert on,Ethan contacted me almost immediately, he did a great job,quick friendly nothing too much trouble.
All in all a great experience from start to finish.
7 July 2026
Unprompted review
Data stolen of account can’t be closed?
Put up a request. Got an email saying a trade had replied and more info required and to check my ad for more details. Checked the ad and nothing, no reply, no sign of any interaction and definitely nowhere to answer the trade that had requested more info. Seeing that the site isn’t for for purpose I decided to delete my account but, YOU CANT! Accounts have no delete option, contact us has no contact details so Trustpilot gets a visit instead. It’s my data, my account and I should be able to close it. I closed my advert and moved to trustatrader as their site is polar opposite to the one I just had a horrendous experience navigating.
7 July 2026
Unprompted review
Reply from Rated People
Hi,
Thank you for taking the time to share your feedback. We're sorry to hear that your experience with the platform did not meet your expectations.
We appreciate your comments regarding your enquiry and account management, and we understand how frustrating this experience must have been.
If you have any outstanding concerns, please contact our Customer Support team directly on support@ratedpeople.com and we'll be happy to look into this for you
Thanks,
The Rated People Team
Friendly,reliable.Knows his trade .Have…
Friendly,reliable.Knows his trade .Have used him in the past.Very pleased with his work.
6 July 2026
Unprompted review
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