I worked with Rasmus to close out a 34,000 SF office space, and they were incredible partners from start to finish. Communication was clear, and they handled the heavy lifting—cataloging all furnitu... See more
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Review summary
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I’ve been using Rasmus auctions for probably more than 20 years. Never had a bad experience. It’s nice that they have pick up locations around my general area. The redesign website keeps getting bette... See more
Company replied
Rasmus is the best auction service for small and mid-scale liquidation in the Washington DC area. Working with their team is great and the fees are reasonable. Their market gets its done. Buy and s... See more
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The auction is experience as a whole was positive. The actual online auction interface is easy to use. I rarely have any difficulty or problems with the web interface Checkout / invo... See more
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Company details
Written by the company
Born in 1981, Rasmus Online Auctions was founded to provide asset recovery and auction services to the business community. With the emergence of the digital revolution, Rasmus innovated an online-only solution combining the benefits of traditional liquidation techniques and the efficiency and affordability of online auctions. Today Rasmus is a market leader in internet-only event-based auctions honoring its legacy of innovation and continuing its heritage of high-quality service. Rasmus Auctions has the stuff you need at the price you set.
Contact info
United States
- www.rasmus.com
4.1
Great
111 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 94% of negative reviews
Typically replies within 2 weeks
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Stuffs items were great and was easy…
Stuffs items were great and was easy for pickup otherwise ok
22 July 2026
Unprompted review
Reply from Rasmus Auctions
Thank you for choosing Rasmus Auctions. We’re glad you were happy with your items and that pickup was easy and convenient. Our team works hard to keep the process organized and straightforward from start to finish. We appreciate the review and look forward to seeing you at another auction.
Professional auction team
Professional auction team, everything went smoothly. The staff is always very polite and efficient.
23 July 2026
Unprompted review
Reply from Rasmus Auctions
Thank you for the kind review. We’re glad your experience with Rasmus Auctions was smooth and efficient. Our team works hard to provide a professional auction experience with courteous service and an organized pickup process. We appreciate you recognizing the consistency of our staff and look forward to seeing you at another auction.
Staff was friendly and helpful
Staff was friendly and helpful. The scene was chaotic and my only complaint was that they offered that I could use a pallet jack to move my items but it turned out the pallet jack I was using was sold in the auction. Hence my only way to move those big items was removed.
I knew auction folks couldn’t help me move my items but it was tough. Not on them, for sure and I’m appreciative of the help they were able to provide via use of items before folks came to claim them.
If Rasmus could offer at least pallet jacks or something similar, it would expedite the removal process and maybe help more folks bid on items knowing they’d have a path to removal if they win.
27 July 2026
Unprompted review
Reply from Rasmus Auctions
Thank you for the thoughtful feedback. We’re glad the Rasmus Auctions team was friendly and helpful, and we appreciate you recognizing the effort they made during a difficult removal.
We also understand your point about having access to basic moving equipment such as pallet jacks. Pickup conditions can vary by location, and buyers are responsible for removing their purchases, but feedback like this is useful as we look for ways to make the removal process more organized and efficient. Thank you for taking the time to share such constructive feedback.
I love these guys
I love these guys! Rasmus team is the best team in the business
29 July 2026
Unprompted review
Reply from Rasmus Auctions
Afzaal, thank you for the kind words and for choosing Rasmus Auctions. We’re proud of the team we have and appreciate you recognizing the friendly, professional service they work to provide at every auction. We appreciate your support and look forward to seeing you again soon.
The entire process was easy
The entire process was easy and thought out. Very professional team that provided assistance loading big items.
28 July 2026
Unprompted review
Reply from Rasmus Auctions
Thank you for the review and for choosing Rasmus Auctions. We’re glad the entire auction process felt easy, organized, and professional from start to finish. It’s also great to hear that the on-site team was able to help make your removal easier that day. We appreciate your feedback and look forward to seeing you at another auction soon.
Reply from Rasmus Auctions
Thank you so much for sharing your experience with Rasmus Auctions!
So far its been really easy to get my…
So far its been really easy to get my items!
I wasnt able to pick one up until it was after the pick up date. Luciana helped me a lot to schedule a different pick up date so I could get my item. She was super sweet and helped me so much.
29 July 2026
Unprompted review
Reply from Rasmus Auctions
Hello thank you for your review. Please note that this transaction was not conducted by Rasmus Auctions as you purchased this directly from the seller. Any items that Rasmus sells are through out website only.
I was bidding on barrels of oil
I was bidding on barrels of oil. It said you've won on 3 items. I only got charged for 1 . So I texted with rasmus and asked why I didn't get charged for 2 of the 3 items. The answer was maybe a computer glitch. Not a good excuse. So I had to drive from Cleveland ohio to got 1 barrel or lose my money. When it said I won more than 7 barrels. Then when I got there the forklift couldn't go down the ramp to load. The auction before that I had bought a scout for a mini Excavator. 9 hrs waiting. 1 fork lift . Everything was packed in trailers . Mine was in the front of the last trailer. Rasmus.com is not very customer friendly I was talking to other customers said this a common problem. Don't buy unless the deal is to good to pass because you will be treated like ---- !
9 July 2026
Unprompted review
Reply from Rasmus Auctions
Thank you for taking the time to share your feedback. We’re sorry your experience with Rasmus Auctions fell short of your expectations.
Reliable bidding, accurate invoices, and an organized pickup process are all essential parts of the online auction experience. We understand how frustrating it is when there is confusion about auction results or when pickup takes longer than expected. Feedback like yours helps us identify opportunities to improve both our technology and our on-site operations.
We appreciate you bringing these concerns to our attention and will use them as we continue working to improve the experience for our buyers.
Strict about pickup times and help
Strict about pickup times and help, or lack thereof. Confusing messaging sent to me that “assistance will be provided at the pickup location” and when my help wasn’t able to make it, several Rasmus employees were not permitted to help and just sat scrolling on their phones. They have no compassion for helping somebody in a bind and their pickup hours were during the workday, 9-3 - you get one shot at getting your stuff from a place that has probably had this stuff sitting there for a month. Overall disappointing in their lack of giving a shit.
8 June 2026
Unprompted review
Reply from Rasmus Auctions
Paul, thank you for the feedback. We’re sorry this pickup experience was frustrating and that our communication around assistance at the site was not clear.
At Rasmus Auctions, buyers are responsible for bringing the labor, equipment, and transportation needed to remove their items. While our team is always happy to help direct buyers, answer questions, and coordinate the pickup process, they are not permitted to physically load items due to safety and liability requirements. We understand how disappointing that can be when plans change at the last minute, and we appreciate you calling out the confusion so we can make our pickup instructions clearer going forward.
Well organized
Well organized, reasonable guidance. Would be noce to get reimbursement of $30 had to pay to get combo from Sentry on safe that i won. No mention in listing that it did not come with the iten
29 June 2026
Unprompted review
Reply from Rasmus Auctions
Mike, thank you for the review and for your feedback! We’re glad you found your experience with Rasmus Auctions well organized and that the auction process met your expectations overall.
We also appreciate you pointing out the issue with the safe combination. We understand how helpful it would have been to know that information before bidding, and feedback like yours helps us improve the accuracy and completeness of our auction listings. Thank you for taking the time to share your experience, and we hope to see you at a future auction.
Great website and easy pickup process.
Great website and easy pickup process.
29 June 2026
Unprompted review
Reply from Rasmus Auctions
Thank you for the review! We’re glad you found the Rasmus Auctions website easy to use and the pickup process simple and efficient. Our goal is to provide a straightforward online auction experience, from bidding and checkout to an organized pickup. We appreciate you taking the time to share your experience and hope to see you at a future auction.
Karen worked with to get everything…
Karen worked with to get everything smoothly
3 June 2026
Unprompted review
Reply from Rasmus Auctions
Thank you for the review. We’re glad your experience with Karen went smoothly from start to finish. Our team works hard to provide clear communication, an organized auction process, and a seamless pickup experience for every customer. We appreciate you taking the time to share your feedback and look forward to serving you again.
Rasmus makes it easy to participate!
Rasmus makes it easy to participate, bid, win and pick up auction items. The website is user friendly and the people working the pickups are always friendly and professional. I've participated in several auctions with Rasmus and have always had a great experience.
16 June 2026
Unprompted review
Reply from Rasmus Auctions
Thank you for the review and for continuing to choose Rasmus Auctions. We work hard to make every step of the online auction process simple, from bidding and winning to payment and pickup. It’s great to hear that you’ve consistently found the website easy to use and our on-site teams friendly and professional. We appreciate your continued participation and look forward to seeing you at future auctions.
I purchased a 40 ft shipping container
I purchased a 40 ft shipping container. Unfortunately because of heavy rain my shipper canceled on me at the last minute and the replacement shipper could not move the container for the next 7 days due to rain. The auction company (Auction Nation) said they had other containers coming in and said they will use a crane to move mine out of the way when the new ones came in and charged me $400. When my shipper picked up the container it was only moved 5 ft and there were no other containers around it. So basically I was charged $400 unnecessarily. And while the auctioneer may have been in the right legally to charge me, I feel that I was lied to in the reasoning and overcharged nonetheless.
4 June 2026
Unprompted review
Reply from Rasmus Auctions
William,thank you for sharing your perspective and for your review. We understand the frustration when unexpected weather and transportation issues affect a pickup schedule.
At Rasmus Auctions, removal deadlines are established in advance and are often tied to landlord requirements, incoming inventory, and site logistics. In this case, when the container was not removed within the scheduled pickup window, our team worked to accommodate additional time and coordinated movement of the container to allow the site to continue operating. The relocation fee reflected the cost incurred to reposition the container after the agreed removal period had passed.
We appreciate your business and the opportunity to assist with the transaction.
AWESOME Customer Service!
I had an emergency situation & couldn't make my pickup time so I called the office. They started a text chat w/me & the team at the location. The team went above and beyond to help me. The on-site team lead, Karen stayed a little longer so my son could pick up my items. I was so grateful. Great customer service every time I have gotten something through Rasmus.
16 June 2026
Unprompted review
Reply from Rasmus Auctions
Thank you for sharing this experience. We’re glad the Rasmus Auctions team was able to help when an unexpected scheduling issue came up. Clear communication and a responsive on-site team are important parts of creating a positive auction pickup experience, and we’re happy we could help make sure your items were collected successfully. We appreciate your continued trust in Rasmus Auctions and your kind words about our customer service.
You guys have this down!
Super efficient. GReat process overall from website through pick-up. Friendly staff on site. Couldn’t have been better.
16 June 2026
Unprompted review
Reply from Rasmus Auctions
Thank you for the review. We’re glad your experience with Rasmus Auctions was efficient from the online bidding process through pickup. We work hard to provide a reliable auction platform, clear communication, and an organized pickup experience, so it’s great to hear everything went smoothly. We’ll be sure to share your kind words with our on-site team, and we appreciate your support.
Great experience
Page was easy to navigate. Directions were clear. Team on site during pickup was professional and courteous.
16 June 2026
Unprompted review
Reply from Rasmus Auctions
Thank you for sharing this. We’re glad your Rasmus Auctions experience was clear and easy from the website through pickup. A simple online auction platform, clear directions, and a professional on-site team are all important parts of keeping the process smooth for buyers. We appreciate the feedback and hope to see you at a future auction.
5 Star rating is for the Rasmus staff…
5 Star rating is for the Rasmus staff on duty during the pick up process at the Fantome Food Hall in Riverdale Park earlier this week.
They were positive, engaging, and very helpful.
The on-line process for reviewing the offerings and making a bid was smooth, as always.
I have noticed a wide variation in the quality of the descriptions and pictures of the items being sold. Some vendors are A+ in this aspect; others are closer to C minus.
9 June 2026
Unprompted review
Reply from Rasmus Auctions
Thank you for the thoughtful feedback. We’re glad the Rasmus Auctions team at the Fantome Food Hall pickup made the experience positive, helpful, and efficient. We also appreciate your comments regarding item descriptions and photos. Accurate auction listings are an important part of building buyer confidence, and we continually work with sellers and project teams to improve the consistency and quality of listing information across our marketplace. Thank you for your continued participation and support.
So easy and seamless
Clear easy to use website. Items exactly as described and staf was helpful and made Pickup a breeze. Fast, accurate, courteous and efficient.
8 June 2026
Unprompted review
Reply from Rasmus Auctions
Thank you for the review. We’re glad your experience with Rasmus Auctions was easy and seamless from start to finish. We work hard to provide clear auction listings, an easy-to-use online bidding platform, and an organized pickup process so buyers know exactly what to expect. It’s great to hear the items matched their descriptions and that our on-site team made pickup fast, courteous, and efficient. We appreciate your feedback.
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