I worked with Rasmus to close out a 34,000 SF office space, and they were incredible partners from start to finish. Communication was clear, and they handled the heavy lifting—cataloging all furnitu... See more
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Review summary
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I’ve been using Rasmus auctions for probably more than 20 years. Never had a bad experience. It’s nice that they have pick up locations around my general area. The redesign website keeps getting bette... See more
Company replied
Rasmus is the best auction service for small and mid-scale liquidation in the Washington DC area. Working with their team is great and the fees are reasonable. Their market gets its done. Buy and s... See more
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The auction is experience as a whole was positive. The actual online auction interface is easy to use. I rarely have any difficulty or problems with the web interface Checkout / invo... See more
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Company details
Written by the company
Born in 1981, Rasmus Online Auctions was founded to provide asset recovery and auction services to the business community. With the emergence of the digital revolution, Rasmus innovated an online-only solution combining the benefits of traditional liquidation techniques and the efficiency and affordability of online auctions. Today Rasmus is a market leader in internet-only event-based auctions honoring its legacy of innovation and continuing its heritage of high-quality service. Rasmus Auctions has the stuff you need at the price you set.
Contact info
United States
- www.rasmus.com
4.1
Great
111 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 94% of negative reviews
Typically replies within 2 weeks
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Great experience
Kenny , the auction point person was fantastic! He made what could have been a trying experience - a pleasant one .
The communication / administration from behind the scenes was also seamless .
17 September 2026
Unprompted review
Reply from Rasmus Auctions
Thank you for the great review. We’re glad Kenny helped make your experience with Rasmus Auctions a pleasant one. Seamless communication and coordination, both on-site and behind the scenes, are important parts of the auction process. We appreciate you recognizing the team’s efforts and look forward to working with you again.
First and last time with Rasmus
First time bidding with Rasmus and likely my last. Disorganized pick up, incorrect lot titles and descriptions, dismissive attitudes. No issues with the auction site or bidding; that went well. I bid on a number of plants from a nursery auction. I specifically selected plants based on the lot titles and descriptions. Photos were acceptable for most of the lots. Upon arriving on time at the pick up window, there was a delay... Again not a major problem but appeared disorganized. I expected my winning lots to be easily identifiable. It took a team of three plus me to find the mostly unmarked plants. I won a specific plant but was handed a completely different one in its place. I raised the issue and was dismissively told the last photo on the lot showed a plant tag with a different name. Unfortunately, based on Rasmus' terms and conditions, the lot titles and descriptions prevail over any photos. Lastly, as the auction house responsible for the lots until pick up, I expected living plants. Most of the plants were dying, dead, or extremely stressed due to lack of watering. Good luck bidding with this auction house.
11 September 2026
Unprompted review
Reply from Rasmus Auctions
Thank you for taking the time to share this feedback. We’re sorry your first experience with Rasmus Auctions did not meet expectations. Accurate lot descriptions, organized pickups, and professional customer service are important standards for our team.
We understand your concerns regarding the plant identification, the condition of the plants at pickup, and how your questions were handled on-site. Those are legitimate concerns for us to review, particularly when the item received does not appear to match the lot description. We appreciate the detailed feedback and will review this auction and pickup with our team to identify where the process broke down and how we can improve.
This recent site change has not been…
This recent site change has not been smooth. Some initial issues have resolved but there are still problems. Pages do not refresh actively. The contact us feature is inconveniently placed. The text/email notifications are significantly worse than before. The bid feature doesn't allow for adjustments to the max bid.
9 September 2026
Unprompted review
Reply from Rasmus Auctions
Hello Cameron, thanks for reaching out. Can you please clarify what issues you were having with the text/email notifications?
They assisted me when needed and made…
They assisted me when needed and made sure I got all that I bid on. Thanks
4 September 2026
Unprompted review
Reply from Rasmus Auctions
Thank you for the review. We’re glad the Rasmus Auctions team was there when you needed assistance and made sure you received everything you won. We appreciate your business and look forward to seeing you at another auction.
Great auction house
They are organized and efficient. The staff are very nice. I'm hooked.
5 September 2026
Unprompted review
Reply from Rasmus Auctions
Thank you for the great review. We’re glad you’ve found Rasmus Auctions organized, efficient, and welcoming. Our team works hard to keep the auction experience running smoothly from bidding through pickup. We’re especially glad to hear you’re hooked, and we look forward to seeing you at many more auctions.
Very professional- friendly
Very professional- friendly - informative
Thank you
4 September 2026
Unprompted review
Reply from Rasmus Auctions
Thank you for the kind review. We’re glad you found the Rasmus Auctions team professional, friendly, and informative throughout your experience. We appreciate you taking the time to share your feedback and look forward to seeing you at another auction.
Rasmus Auctions are always easy and…
Rasmus Auctions are always easy and Faire, I like that they give details about the items if anything is damaged or missing they let you know. The pick-ups go smoothly.
1 September 2026
Unprompted review
Reply from Rasmus Auctions
Thank you for the great feedback. We’re glad you find Rasmus Auctions easy and fair, from clear item descriptions and condition details to a smooth pickup process. Providing buyers with accurate information before they bid is important to our team. We appreciate your continued trust and look forward to seeing you at another auction.
Reply from Rasmus Auctions
Thank you for the great review. We’re glad you found the Rasmus Auctions team professional, courteous, and helpful throughout your experience. We appreciate you taking the time to share your feedback and look forward to seeing you at another auction.
The staff was most responsive and…
The staff was most responsive and friendly. Answered all of my questions and provided all the help I needed.
1 September 2026
Unprompted review
Reply from Rasmus Auctions
Thank you for the great review. We’re glad the Rasmus Auctions team was responsive, friendly, and able to answer your questions throughout the process. Clear communication and helpful service are important to us, and we appreciate you taking the time to share your experience.
I’ve been using Rasmus auctions for…
I’ve been using Rasmus auctions for probably more than 20 years. Never had a bad experience. It’s nice that they have pick up locations around my general area. The redesign website keeps getting better.
31 August 2026
Unprompted review
Reply from Rasmus Auctions
Thank you for being part of Rasmus Auctions for more than 20 years. Your continued trust means a great deal to our team. We’re glad our pickup locations have made participating convenient, and it’s especially good to hear that you’re seeing the improvements we’ve been making to the website. We appreciate the feedback and look forward to many more auctions together.
I have been a Rasmus buyer for years…
I have been a Rasmus buyer for years with estate sales, liquidations, and now live. Great prices, willing to work issues, and now a good time during the show. Three things to work on; 1) bandwidth was saturated causing blurred visuals with cameras and bidding responses, 2) lighting would help while on the dock vs showroom, 3) lastly, backhoe (especially if you are selling small ones) is not a dirty word and I got two warnings 🤣😂🤣 that would be nice if these were cleared...
2 September 2026
Unprompted review
Reply from Rasmus Auctions
Thank you for being a longtime Rasmus Auctions buyer and for giving Rasmus Live a try. We’re glad you’re enjoying the format and appreciate the specific feedback. Improving video quality, lighting, and bidding responsiveness are all important as we continue refining the live auction experience. And we’ll definitely take a look at why “backhoe” is getting flagged 😂. Thanks for helping us make Rasmus Live better.
Reply from Rasmus Auctions
Daniel, thank you for the continued support of Rasmus Auctions. We’re glad you can consistently count on a great experience with our team. We appreciate you taking the time to leave a review and look forward to seeing you at another auction soon.
Great service and excellent staff!
30 August 2026
Unprompted review
Reply from Rasmus Auctions
Thank you for the great review! We’re glad you had a positive experience with Rasmus Auctions and that our team provided excellent service. We appreciate your support and look forward to seeing you at another auction soon.
"Extremely disappointed with Rasmus…
"Extremely disappointed with Rasmus Auctions (Laurel location). Purchased a coffee maker that doesn't work at all and a patio umbrella that is broken and missing parts. Even after paying a 20% buyer's premium plus taxes, their customer service refused to assist or offer any refund simply because I was out of town and reported it past their 48-hour window. Terrible customer service and zero quality control on advertised items."
23 August 2026
Unprompted review
Reply from Rasmus Auctions
Thank you for sharing your feedback. We’re sorry the items did not meet your expectations. Rasmus Auctions works to provide accurate auction listings and a clear process for addressing items that are damaged or materially different from their description.
Because auction items are sold on behalf of individual sellers and pickups occur on specific schedules, any issues must be reported within the stated return period so our team has an opportunity to address them. Unfortunately, this issue was reported after that period had passed. We understand that being out of town made that difficult and appreciate you sharing your experience.
I've dealt with the team who worked…
I've dealt with the team who worked this auction before. They're always professional and helpful and they rule.
21 August 2026
Unprompted review
Reply from Rasmus Auctions
Thank you for the continued support of Rasmus Auctions. We’re glad you’ve consistently found our on-site team professional and helpful. Our goal is to make every auction pickup organized, efficient, and easy to navigate. We appreciate the review and will make sure the team knows they rule.
Disappointed
Bought the Aron Living solid wood coffee table (Lot 239). Listing and photos showed no damage and it was sold boxed, so inspection wasn’t possible until I got home. One leg was broken. Seller offered a full refund only if I returned it, which required a 4-hour round trip. No partial refund option. Table otherwise looks nice and was a good price, but the undisclosed damage and difficult return made the experience frustrating.
23 August 2026
Unprompted review
Reply from Rasmus Auctions
Thank you for the feedback. We’re sorry the condition of the coffee table did not match what you expected from the Rasmus Auctions listing. Accurate descriptions and photos are an important part of creating a transparent online auction experience, and we understand the frustration of discovering damage only after getting the item home.
We’re glad our team was able to offer a full refund, but we also understand that returning the item would require a significant drive on your part. We appreciate you bringing both the listing concern and the inconvenience to our attention, and we’ll use your feedback as we continue working to improve the accuracy and consistency of our auction listings.
Wolf & team are great!
I’ve had a few experiences with Rasmus Auctions now and I must say that I enjoyed all of them. Everyone is very friendly and helpful. They always want to keep you informed about upcoming auctions.
Thank you Rasmus Auctions. I love all of my purchases.
21 August 2026
Unprompted review
Reply from Rasmus Auctions
Thank you for continuing to choose Rasmus Auctions. We’re glad you’ve had consistently positive experiences with our team and have been happy with your auction purchases. Our goal is to provide a friendly, helpful experience while keeping buyers informed about new opportunities across our online auction marketplace. We appreciate your continued trust and look forward to seeing you at many more auctions.
I have been a loyal bidder for years BUT...
I have been a loyal bidder for years at Rasmus. I've had broken and inaccurate items a handful of times but I was able to be refunded after jumping through a few small hoops. The pickup staff even know me by name.
HOWEVER, all that changed when I went to pick up my item at the Laurel location back in June. There was no Rasmus representative on-site so the warehouse guys were checking people in. Turns out the item I had purchased was NOT a complete set of caster wheels as described. When I told the guy he said since there was no Rasmus person and they were already backed up at 10am they'd have to issue the refund later and I should just leave it with him. Well, no refund was ever received so I disputed the charge and my Rasmus account was suspended. Didn't realize it was in the terms until I contacted support (which is slow and only through text message). The terms say "indefinite" but what they actually means is "in perpetuity." They said they will not reinstate my account over $8 when I have been bidding for years and over 2K spent all because a staff person was either late or a no-show at the auction pick-up.
21 June 2026
Unprompted review
Reply from Rasmus Auctions
Thank you for taking the time to share this, and especially for being a longtime Rasmus Auctions bidder. We’d like to look into exactly what happened with your pickup and refund. Would you mind letting us know which auction this was, or providing the auction number or pickup date? That will allow our team to review the records and better understand what occurred.
Rasmus is great about answering…
Rasmus is great about answering questions quickly and clearly. Great communications. Pickup was very well-organized and smooth. Everyone I met or texted with was professional and friendly. Great experience all around.
14 August 2026
Unprompted review
Reply from Rasmus Auctions
Thank you for the thoughtful review. We’re glad your experience with Rasmus Auctions was smooth from communication through pickup. Clear answers, responsive support, and an organized pickup process are all important parts of creating a reliable online auction experience. We appreciate you recognizing the professionalism of our team and taking the time to share your experience.
Rasmus auctions is one of the best…
Rasmus auctions is one of the best companies I have ever dealt with when it comes to online auctions from the staff extra friendly to customer service if you need a refund because something’s wrong they’re happy to stand behind it and give you a refund when requested providing that it makes sense. They will never leave your stand alone. If you purchase something that doesn’t quite add up to the description and the offering, they will see to it as you’re fully refunded. You will not find out every auction site you go to you gotta fight with them to get your money back with Rasmus Auction that doesn’t happen no arguments. Just bring the product back and you’ll get your full refund. That goes a long way with me.
20 January 2026
Unprompted review
Reply from Rasmus Auctions
Thank you for your continued trust in Rasmus Auctions. We know that buying through an online auction requires confidence in both the listings and the team behind them. When an item does not match its description, our goal is to address the issue fairly and make the process as straightforward as possible. We appreciate you recognizing our customer service team and the effort they put into standing behind the auction experience.
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