Rapid Building Inspections Reviews 

1,186
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 47 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the team's professionalism, knowledge, and friendly approach, making the inspection process smooth and reassuring. Many highlight the thoroughness of inspections, detailed reports, excellent customer service, quick response times, and efficient report delivery, which helps them understand findings and feel confident. However, some customers noted issues with inspectors not fully addressing specific concerns or appearing rushed. Others felt there was a lack of personal debriefing or insufficient communication regarding the inspection's scope, like property photos.

What people talk about most

Service

People report positive experiences with service, often highlighting the professionalism, thoroughness, and... See more

Staff

Customers consistently note positive experiences with staff, praising their professionalism, knowledge, and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting great communication and professional... See more

Response time

Consumers find response times to be positive, with many reviewers praising the company's speed and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The team was ultra professional, from the initial inquiry through the inspection and the final report their level of service was outstanding. The opportunity to clarify and concerns also puts you at... See more

Company replied

Rated 5 out of 5 stars

Without any reservation I recommend this team to anyone looking to do a quick plus thorough building inspection . We used them recently their quality of work was very high.

Company replied

Rated 5 out of 5 stars

Mark was promptly on time, very amenable and happy to chat about our concerns with the property prior to undertaking his inspection. His debrief following the inspection was thorough and detailed, as... See more

Company replied

Rated 5 out of 5 stars

Very quick to call back and arrange the building inspection (within 5mins of leaving a message) and made allnthe arrangements with the estate agent. Got a phone call from the inspector summarising wha... See more

Company replied


Company details

  1. Home Inspector

Written by the company

Here at Rapid, we help take the stress out of the purchasing process by making sure you are not investing in something which could potentially cost you thousands down the line. We provide a detailed, simple to read report along with a 24-hour turnaround guaranteed. Team members are available 7 days a week to answer any questions and get your inspection booked in hassle free!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.6

All reviews

(1,186)

44 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service from start to finish

Building and Pest Inspection.
Great customer service from start to finish.
Very impressed - would recommend.

12 January 2026
Unprompted review
Rapid Building Inspections logo

Reply from Rapid Building Inspections

Hi Trish,

We're happy to hear that you had a great customer experience with our building and pest inspection services.

Rated 5 out of 5 stars

Highly recommend Rapid Building…

Highly recommend Rapid Building Inspections, fast detailed, and professional gave us peace of mind during a stressful home buying process

3 January 2026
Unprompted review
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Reply from Rapid Building Inspections

Hi Finn,

We're happy to hear that our detailed and professional service gave you peace of mind during the home buying process. Thank you for recommending us!

Rated 2 out of 5 stars

No.......

Rapid were booked a week before our open house and turned up on time. We were not told that the inspection included very wide photos of our house, rooms and outside. We werent given a chance to move our possession and rubbish out of the shots. As a result the photos were an embarrassment because of the timing. I phoned them back when we got the report and asked if they could come back and do more pictures. They declined. I phoned them back to explain and ask again - they agreed but it would cost about $300. They said the inspector was about 15km away and would come again and it would include a new inspection. Less than two days out from our open house it was cancelled as they claimed it needed certification of any changes. So much stuff around - it depends on who you get at the call centre in Melbourne ..... we are in Strathpine.

16 December 2025
Unprompted review
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Reply from Rapid Building Inspections

Hi Wayne, thank you for your feedback however as is standard in all pre-purchase inspections, obstructions are included as part of the inspection report. While we appreciate that you might not have had your property aesthetically staged for this inspection that does not alter the fact that the inspection report is required to be produced in an unbiased manner based on the condition of the property at the date and time of initial inspection. As required by the Australian Standards for pre-purchase inspections, the condition of the property has been accurately recorded including the major and minor defects visually present at the time of inspection so while we understand your concerns we are unable to alter the inspection report as requested.

Rated 5 out of 5 stars

Rapid provided excellent service

Rapid provided excellent service. The process was very easy, and their inspector was both professional and highly knowledgeable, answering all our questions clearly. I was thoroughly impressed.

28 September 2025
Unprompted review
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Reply from Rapid Building Inspections

Hi Michael, thank you for taking the time to provide your feedback. We are please to have been able to assist with your inspection.

Rated 5 out of 5 stars

Happy with inspection

Happy with inspection. Ontime and spent time to explain everything

4 August 2025
Unprompted review
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Reply from Rapid Building Inspections

We're happy to hear that you were pleased with our thorough service and explanation. Thank you for your feedback!

Rated 5 out of 5 stars

Handover inspection

This is the second time we've used rapid for a handover inspection they are very reasonably priced, friendly its quick and easy to organise, the report came through same day , inspector explained everything to me that i didn't understand highly recommend there service.

11 July 2025
Unprompted review
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Reply from Rapid Building Inspections

Hi Mitch, thank you for your feedback. We are pleased to have been able to assist with your inspections.

Rated 5 out of 5 stars

Great company to deal with

Great company to deal with. The building inspector was very thorough and friendly, he took us through the property and pointed out the issues. The company was very easy to deal with, respectful and prompt. Would recommend using them.

16 June 2025
Unprompted review
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Reply from Rapid Building Inspections

Hi Lisa, thank you for feedback, we have also passed this on to the inspector.

Rated 5 out of 5 stars

Comprehensive building inspection…

Comprehensive building inspection within two days of booking. Report arrived within 24 hours.

25 June 2025
Unprompted review
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Reply from Rapid Building Inspections

Hi Gary, we are pleased to have been able to assist!

Rated 5 out of 5 stars

Professional and detailed building inspection

Bob the inspector was very professional and detailed in his inspection of the house. I also wanted to thank Beau for initially responding to my quote request in real time. From the beginning to the end, every steps of journey was perfect! I highly recommend this company.

11 June 2025
Unprompted review
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Reply from Rapid Building Inspections

Thank you for taking the time to lead your feedback

Rated 5 out of 5 stars

Great service!

So easy to book in and deal with, I was able to call the inspector post inspection and clarify some items on the report which he was happy to help with. The team you book in with are so helpful too!

All round amazing service! Highly recommend!

9 May 2025
Unprompted review
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Reply from Rapid Building Inspections

Hi Renae, thank you for taking the time to leave your feedback!

Rated 5 out of 5 stars

Would recommend!

Extremely prompt service and great communication. I needed an inspection done within a couple of days, and they were straight onto it! Thanks again!

14 April 2025
Unprompted review
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Reply from Rapid Building Inspections

Thank you for your feedback!

Rated 5 out of 5 stars

Very professional company

We were very happy with the overall service given by Rapid Building Inspections. Everyone was professional and the Babak’s inspection was thorough, with lots of information and photos. After his report (which was set the same day) we were able to organise a plumber to check out the issue which he highlighted as a potential problem.
I would recommend this company to anyone for peace of mind.

10 March 2025
Unprompted review
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Reply from Rapid Building Inspections

Hello Joy, thanks so much for your feedback. We'll definitely share it with Babak. Happy to hear the inspection report helped with your decision.

Rated 5 out of 5 stars

First time purchaser, great experience

Anthony was my building and pest inspector, and my first time purchasing a property. When I first got the report, it was confusing but only because it was so thorough! He explained the report and went over every detail with offers to reach out with any questions. Highly recommend.

13 March 2025
Unprompted review
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Reply from Rapid Building Inspections

Hello Carol, Congratulations on your first property purchase! We're here to help every step of the way with your building and pest inspections.

Rated 5 out of 5 stars

Really happy with the service provided

Really happy with the service provided. Very thorough and detailed report. My husband is a builder and he was happy with the level of detail provided by rapid. Quick service and turn around and overall easy to deal with. Saved us a lot of heartbreak while looking at a potential first home.

18 February 2025
Unprompted review
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Reply from Rapid Building Inspections

Hi Allira, reviews like this really inspire us to keep getting better. Always happy to help!

Rated 5 out of 5 stars

Thank you!!!

I’ve used Rapid Building inspections twice now for my purchases.

Both times have been speedy details reports. Very happy with the service.

Thank you!!

27 February 2025
Unprompted review
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Reply from Rapid Building Inspections

Hi Matt, congratulations on your new home! It's always a pleasure to assist you.

Rated 5 out of 5 stars

I found Rapid easy to deal with and…

I found Rapid easy to deal with and very responsive to a last minute request for a property inspection. The report was comprehensive and promptly delivered after the inspection. Great experiences all round.

5 February 2025
Unprompted review
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Reply from Rapid Building Inspections

Hello Mark, thank you for choosing RBI. Our goal is to provide easy booking and timely responses to clients.

Rated 5 out of 5 stars

High level inspection and fast delivery!

Anthony did an incredible job inspecting my property. He was very on time and delivered a very detailed report in only a few hours.
He was very approachable for any questions I could have and reachable over the phone for follow up questions.
I highly recommend his services.
Great experience with Rapid Building Inspections.

21 February 2025
Unprompted review
Rapid Building Inspections logo

Reply from Rapid Building Inspections

Thank you very much, Paula. RBI goal is to ensure a comprehensive inspection yet easy to understand report. Looking forward to serving you again.

Rated 5 out of 5 stars

This is the 2nd time using Rapid…

This is the 2nd time using Rapid Building Inspection and Anthony did a great job in super quick time too. His report is detailed and covers all aspects of the apartment which was great to have as I'm not able to view the apartment myself.

19 February 2025
Unprompted review
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Reply from Rapid Building Inspections

Hi Eve, thank you for trusting Anthony/RBI with your inspection needs. We are happy to have you as our dear loyal customer.

Rated 5 out of 5 stars

Stage inspection for a new house…

Acquiring their service is a good decision for us. Our inspector have a keen eyes on details and was able to find all the dodgy work, and the builder have to rectify it before they can move to the next stage. We got their service last year and have the PCI this 2025 of January. It's all worth the money, having to think what you saved in the long run.

30 January 2025
Unprompted review
Rapid Building Inspections logo

Reply from Rapid Building Inspections

Hi Marifi, let us know if there's anything more, we can do to assists you. Thank you for positive feedback.

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