randjleather.co.uk Reviews 

131
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 69 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and friendly approach, making the buying process pleasant and stress-free. The delivery service is frequently highlighted as excellent, with many appreciating the professional, polite, and efficient delivery teams who often go above and beyond. Many consumers are delighted with the quality of the products, describing them as beautifully made and superb, with some noting their longevity. However, some people mentioned minor issues such as slight delays in receiving items, incorrect delivery addresses initially, or small details like packaging not being fully removed.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers highlighting the politeness, helpfulness, and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers praising the professionalism... See more

Product

People report positive experiences with product, with many customers expressing delight and satisfaction with... See more

Service

Reviewers mention positive feedback about service, consistently describing it as outstanding, first-class,... See more

Quality

Users describe positive interactions with quality, with many reviewers expressing delight and satisfaction... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Service at store in May was excellent, slight delay with suite, said letter was sent but its still to arrive. These things happen. Delivery was excellent 2 lads James& Jamie really helpful, polite... See more

Rated 5 out of 5 stars

I’d like to thank everyone at R&J leather at Birkenshaw. You made the whole experience of buying my mum’s leather sofas exceptional. My mum is 91 years old & was delighted with the care & professi... See more

Rated 5 out of 5 stars

I visited the store in Birkenshaw Ind Estate in March 26 & ordered my sofa. Was told delivery would be 18/20 weeks Delivered 29 July by James and Grant, within timescale given. Nothing was any bothe... See more

Rated 5 out of 5 stars

We visited your Uddingston branch on 24th of September. We were greeted by Elaine who was extremely helpful and friendly. She gave great advice and unlike other furniture stores where the staff houn... See more


4.8

Excellent

TrustScore 5 out of 5

131 reviews

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4.8

All reviews

(131)

69 reviews in the last 12 months

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Rated 5 out of 5 stars

Delivery staff,James & Grant,where…

Delivery staff,James & Grant,where given the incorrect address, Initially. Which was not their fault.
When they arrived they delivered & assembled the sofa proffesionally and removed the wrapping, taking it with them

12 June 2026
Unprompted review
Rated 5 out of 5 stars

Good experience with this company

Elaine in the Hamilton store was helpful and friendly and our suite arrived almost to the date she advised!
Very happy with the suite even though the colour is not quite what I had imagined.
Delivery staff were lovely, very helpful and polite and even came back right away when I called to say one of the recliners wasn’t working. Just a wee bit of packing that hadn’t been removed.
Happy to recommend this company for good service throughout.

5 June 2026
Unprompted review
Rated 5 out of 5 stars

To be honest I was apprehensive because…

To be honest I was apprehensive because the entry door was not wide and the kitchen was too tight. The guys braved the wet decking and brought it in the patio doors. Stress free for me at least. Professional, friendly can't fault them. Plus I love my sofas. Thanks to all from ordering to delivery
À

1 June 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Just got my 2 two seaters Delivered by James & Grant both are true gentlemen Helpfull and cheery
Elaine in the uddingston branch was great at advising and not pushy and they held onto the settees until I was ready for them I would certainly recommend buying from them

29 May 2026
Unprompted review
Rated 5 out of 5 stars

Rj leather

If the furniture is as good as the lady that sold it to us it will be really good.Thanks Uddingston store lady.

24 May 2026
Unprompted review
Rated 5 out of 5 stars

The delivery team were second to none

The delivery team were second to none. Very friendly and informative. Both James and Grant were very helpful polite and jovial . The store experience was very good and despite the waiting times the suite was worth it.

15 May 2026
Unprompted review
Rated 5 out of 5 stars

Visited the Uddingston branch

Visited the Uddingston branch last week and was met by a lovely lady called Elaine. I am disabled and in a wheelchair and she was most helpful pushing me around the store showing and advising us what would be of benefit to me. She was very professional throughout and we ended up purchasing two power recliners.

29 April 2026
Unprompted review
Rated 5 out of 5 stars

We had our suite delivered today

We had our suite delivered today. However the sofa was too big to fit through the door, James & Grant carefully dismantled it, & reassembled it once it was in the house.
Delivery was very efficient, the guys very polite and helpful.
This is our 2nd suite from R&J Leather, the quality is superb

Thank you

24 April 2026
Unprompted review
Rated 5 out of 5 stars

Richard

R&J leather at Hamilton what a store happy with final choice amazing staff well done 5star from start to delivery just love me new suite cheers 🥂

7 April 2026
Unprompted review
Rated 5 out of 5 stars

Honest and grateful to r& j leather

When i went to choose my suite Elaine was very pleasant and helpful, and on the day of delivery James andGrant phoned me to give a time when they would deliver, also they both were very patient as my upstairs flat is quite narrow but they managed and they both were very pleasant and helpful nothing was a bother to them .

10 April 2026
Unprompted review
Rated 5 out of 5 stars

Sofas delivered bang on time

Sofas delivered bang on time. Bought from Hamilton store where the staff were very good, professional and friendly. Sofas delivered by James and Grant who were also very friendly and courteous.

10 April 2026
Unprompted review
Rated 5 out of 5 stars

Great Service

The service provided by the shop staff and the two men, James and Grant who delivered the suite. They set the whole thing up, checked the electric recliners were working. They also asked exactly where we wanted things placed. Two very pleasant, accimmodating individuals. Definitely five stars

8 April 2026
Unprompted review
Rated 5 out of 5 stars

The Uddingston Store

Visited the Uddingston store today. Allowed to browse without heavy sales pressure, my pet hate. Elaine made our experience a pleasant one!
Elaine provided assistance where needed. She was pleasant and engaging. I throughly recommend R&J Leather and commend Elaine for her customer service.

8 April 2026
Unprompted review
Rated 5 out of 5 stars

The lovely staff at R&J leather

The ladies in the Hamilton Store Lorraine and Pauline were very helpful and professional.
The delivery men James and Grant were excellent also very professional. Great guys, nothing was too much for them.
All the staff we dealt with were lovely.

31 March 2026
Unprompted review

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