Service at store in May was excellent, slight delay with suite, said letter was sent but its still to arrive. These things happen. Delivery was excellent 2 lads James& Jamie really helpful, polite... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Contact info
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Delivery staff,James & Grant,where…
Delivery staff,James & Grant,where given the incorrect address, Initially. Which was not their fault.
When they arrived they delivered & assembled the sofa proffesionally and removed the wrapping, taking it with them
Good experience with this company
Elaine in the Hamilton store was helpful and friendly and our suite arrived almost to the date she advised!
Very happy with the suite even though the colour is not quite what I had imagined.
Delivery staff were lovely, very helpful and polite and even came back right away when I called to say one of the recliners wasn’t working. Just a wee bit of packing that hadn’t been removed.
Happy to recommend this company for good service throughout.
My sofa arrived from the Hamilton store…
My sofa arrived from the Hamilton store last Tuesday 26/05/26 the and we love it. The delivery was fantastic Grant and James sorted everything cannot thank them enough. First class service and delivery from start to finish.
To be honest I was apprehensive because…
To be honest I was apprehensive because the entry door was not wide and the kitchen was too tight. The guys braved the wet decking and brought it in the patio doors. Stress free for me at least. Professional, friendly can't fault them. Plus I love my sofas. Thanks to all from ordering to delivery
À
Great service
Just got my 2 two seaters Delivered by James & Grant both are true gentlemen Helpfull and cheery
Elaine in the uddingston branch was great at advising and not pushy and they held onto the settees until I was ready for them I would certainly recommend buying from them
Rj leather
If the furniture is as good as the lady that sold it to us it will be really good.Thanks Uddingston store lady.
Had our Chesterfield chairs delivered…
Had our Chesterfield chairs delivered this morning, we are well pleased with the quality of chairs. James and Grant were the delivery guys and were very pleasant and helpful.
The delivery team were second to none
The delivery team were second to none. Very friendly and informative. Both James and Grant were very helpful polite and jovial . The store experience was very good and despite the waiting times the suite was worth it.
The Delivery Experience
The delivery men , James and Grant were very helpful and friendly
Visited the Uddingston branch
Visited the Uddingston branch last week and was met by a lovely lady called Elaine. I am disabled and in a wheelchair and she was most helpful pushing me around the store showing and advising us what would be of benefit to me. She was very professional throughout and we ended up purchasing two power recliners.
We had our suite delivered today
We had our suite delivered today. However the sofa was too big to fit through the door, James & Grant carefully dismantled it, & reassembled it once it was in the house.
Delivery was very efficient, the guys very polite and helpful.
This is our 2nd suite from R&J Leather, the quality is superb
Thank you
We had a slight issue with part of our…
We had a slight issue with part of our Corner suite and the staff came took away and fixed same day. Very impressed .
good relationship from start to finish
advised when arriving, very helpful and pleac
seant chaps. took out out couch and covered it James and Grant. couch purchsed from wishaw. thank you
Richard
R&J leather at Hamilton what a store happy with final choice amazing staff well done 5star from start to delivery just love me new suite cheers 🥂
Ordered sofas from Uddingston branch.
Ordered sofas from Uddingston branch.
Nice experience left to look but someone available to help if required
Sofas delivered today by James and Grant. Two lovely guys really pleasant and efficient.
Honest and grateful to r& j leather
When i went to choose my suite Elaine was very pleasant and helpful, and on the day of delivery James andGrant phoned me to give a time when they would deliver, also they both were very patient as my upstairs flat is quite narrow but they managed and they both were very pleasant and helpful nothing was a bother to them .
Sofas delivered bang on time
Sofas delivered bang on time. Bought from Hamilton store where the staff were very good, professional and friendly. Sofas delivered by James and Grant who were also very friendly and courteous.
Great Service
The service provided by the shop staff and the two men, James and Grant who delivered the suite. They set the whole thing up, checked the electric recliners were working. They also asked exactly where we wanted things placed. Two very pleasant, accimmodating individuals. Definitely five stars
The Uddingston Store
Visited the Uddingston store today. Allowed to browse without heavy sales pressure, my pet hate. Elaine made our experience a pleasant one!
Elaine provided assistance where needed. She was pleasant and engaging. I throughly recommend R&J Leather and commend Elaine for her customer service.
The lovely staff at R&J leather
The ladies in the Hamilton Store Lorraine and Pauline were very helpful and professional.
The delivery men James and Grant were excellent also very professional. Great guys, nothing was too much for them.
All the staff we dealt with were lovely.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








