I have returned to railway modelling after a number of years and found everything I need to wire my new layout at Railwayscenics. Excellent website with a great range of products and lots of useful in... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
what a great company i got fantastic advice and they were happy to keep answering my silly questions as a novice modeller my order was quickly delivered and well packed i well defiantly be u... See more
Company replied
Came to the website whilst on the hunt for some wiring for my new layout. Very impressed by the big range of cables and accessories, all of which were in stock at great prices. I'll most certainly be... See more
Company replied
Railwayscenics is my first place to go for electrical products (I'm not at the scenic stage yet!) and I have had quality products at good prices. I have always had good service, prompt dispatch and we... See more
Company replied
Company details
Written by the company
Since its beginnings in 2008 as a small online shop selling downloadable files for our own modelling projects, Railwayscenics has grown into a premier specialist supplier for railway modellers and hobbyists. Our journey has been one of continuous evolution, adapting to meet the changing needs of our customers and expanding our product range to include over 3,750 unique items. From essential electrical components to specialized modelling supplies, our selection is sourced from the best UK manufacturers and offered at fair, competitive prices. Our modern, easy-to-navigate website showcases this extensive inventory, reflecting our commitment to quality, customer satisfaction, and excellent service. We understand the needs of dedicated modellers, which is why we prioritize competitive pricing, top-quality products, and prompt delivery for a seamless shopping experience. Why settle for less when you can rely on Railwayscenics? Discover our fantastic range of products designed to meet all your modelling needs and experience the trusted support of a reliable partner in your creative journey.
Contact info
Woodsage Drive, SP8 4UF, Gillingham, United Kingdom
- 01747826269
- sales@railwayscenics.com
- www.railwayscenics.com
4.8
Excellent
162 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Railwayscenics
Hi Philip,
Thank you for sharing your review, its appreciated
Best wishes
Railwayscenics
Received complete order with the stated…
Received complete order with the stated time Very good service for a first time purchase on line. Would recommend to fellow modellers.
6 October 2024
Reply from Railwayscenics
Hi
Thank you so much for taking the time to share your positive review, it really is appreciated. Let us know what we can do to improve so that your next review is a 5 Star one.
Best wishes,
Railwayscenics
Wiring and accessories...... Fab!
Great choice of products and informative guidance, enabling customers to select products with confidence.
6 October 2024
Reply from Railwayscenics
Audrey,
Thank you so much for taking the time to leave us this 5-star review. We are thrilled to hear about your positive experience with our service.
Once again, thank you for choosing Railwayscenics and for sharing your positive experience with the Trustpilot community. We appreciate your support and look forward to dealing you again in the future.
Best regards,
Railwayscenics
Reply from Railwayscenics
Thank you for sharing your review, its appreciated
Best wishes
Railwayscenics
Quality Service
The products were as expected and advertised, with them received in good time. I've used RS before and will continue to do so
6 October 2024
Reply from Railwayscenics
Hi Simon
It is always a pleasure to be of service, thank you for sharing your review. May be next time a 5 star review.
Best wishes
Railwayscenics
Reply from Railwayscenics
Hi Quentin,
It is always a pleasure to be of service, thank you for sharing your review.
Best wishes
Railwayscenics
Reply from Railwayscenics
Hi,
Thank you for sharing your review.
Best wishes
Railwayscenics
Items ordered were all in stock
Items ordered were all in stock. Excellent quality, great service too.
6 October 2024
Reply from Railwayscenics
Hi Steve,
It is always a pleasure to be of service, thank you for taking the time to share your review.
Best wishes
Railwayscenics
Railway Scenics have always succeeded…
Railway Scenics have always succeeded my expectations,with their range of products & delivery.
6 October 2024
Reply from Railwayscenics
Jonathan,
Its a pleasure to be of service, thank you for sharing your review.
Best wishes
Railwayscenics
A quick delivery and competitive…
A quick delivery and competitive pricing on a wide range of products
4 September 2024
Reply from Railwayscenics
Hi Malcolm,
It is always a pleasure to be of service, thank you for sharing your review.
Best wishes
Railwayscenics
Good value…..
4 September 2024
Reply from Railwayscenics
Thank you so much for taking the time to share your review, it really is appreciated.
Best wishes,
Railwayscenics
Reply from Railwayscenics
Thank you so much for taking the time to share your review, it really is appreciated.
Best wishes,
Railwayscenics
A great all round experience.
A great all round experience.
Their website is easy to use and navigate which makes it better than many other sites. They have a huge number of items in stock and a number of some very useful 'Help Pages'.
I have used them in the past and will use them again.
4 September 2024
Reply from Railwayscenics
Ian,
Thank you so much for taking the time to leave us this wonderful 5-star review on Trustpilot! We are thrilled to hear about your positive experience with our service.
Thanks for choosing Railwayscenics, we appreciate your support and look forward to dealing you again in the future.
Best regards,
Railwayscenics
Reply from Railwayscenics
Ron
Thank you for sharing your review, its appreciated
Best wishes
Railwayscenics
Reply from Railwayscenics
Pete,
Thanks for sharing your review, it really is appreciated
Best wishes
Railwayscenics
Reply from Railwayscenics
Phil
Many thanks. Appreciate the review.
Railwayscenics
Excellent website and customer service!
7 August 2024
Reply from Railwayscenics
Hi June,
Thank you so much for taking the time to share your review, it really is appreciated.
Best wishes,
Railwayscenics
Reply from Railwayscenics
James,
Thank you so much for taking the time to share your review.
Railwayscenics
All round excellent company supporting railway modellers
Small company run by Steve with the help of daughter, Gabby. Sells all sorts of accessories to do with model railways, from electrical, baseboards, tools, to name just a few. Detailed instructions and information on the product and sells individual items, so you only buy what you need. Have used them for several years now and have always been happy with the service they offer. If you register, you get a newsletter on Saturday morning, which always makes interesting reading.
23 July 2024
Reply from Railwayscenics
Hi Ian,
Thank you so much for taking the time to leave us a fantastic 5-star review! We're delighted to hear that you had such a positive experience with our service.
Your feedback is incredibly valuable to us, and it's truly rewarding to know that we've met your expectations. We work hard to ensure that every customer has a great experience, and your kind words motivate us to keep delivering excellent service.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future!
Best regards,
Railwayscenics
Great service.
7 August 2024
Reply from Railwayscenics
Dale
Thank you so much for taking the time to share your review.
Railwayscenics
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.