I have returned to railway modelling after a number of years and found everything I need to wire my new layout at Railwayscenics. Excellent website with a great range of products and lots of useful in... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Railwayscenics is my first place to go for electrical products (I'm not at the scenic stage yet!) and I have had quality products at good prices. I have always had good service, prompt dispatch and we... See more
Company replied
what a great company i got fantastic advice and they were happy to keep answering my silly questions as a novice modeller my order was quickly delivered and well packed i well defiantly be u... See more
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Came to the website whilst on the hunt for some wiring for my new layout. Very impressed by the big range of cables and accessories, all of which were in stock at great prices. I'll most certainly be... See more
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Company details
Written by the company
Since its beginnings in 2008 as a small online shop selling downloadable files for our own modelling projects, Railwayscenics has grown into a premier specialist supplier for railway modellers and hobbyists. Our journey has been one of continuous evolution, adapting to meet the changing needs of our customers and expanding our product range to include over 3,750 unique items. From essential electrical components to specialized modelling supplies, our selection is sourced from the best UK manufacturers and offered at fair, competitive prices. Our modern, easy-to-navigate website showcases this extensive inventory, reflecting our commitment to quality, customer satisfaction, and excellent service. We understand the needs of dedicated modellers, which is why we prioritize competitive pricing, top-quality products, and prompt delivery for a seamless shopping experience. Why settle for less when you can rely on Railwayscenics? Discover our fantastic range of products designed to meet all your modelling needs and experience the trusted support of a reliable partner in your creative journey.
Contact info
Woodsage Drive, SP8 4UF, Gillingham, United Kingdom
- 01747826269
- sales@railwayscenics.com
- www.railwayscenics.com
4.8
Excellent
158 reviews
Asks customers to review
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Great products
Great products, well described on the website. Excellent communication and prompt despatch.
1 June 2026
Reply from Railwayscenics
Hi Robert,
Thank you so much for taking the time to share your review, it really is appreciated.
Best wishes,
Railwayscenics
Always spot on Dave
31 May 2026
Reply from Railwayscenics
Dave,
Thank you so much for taking the time to leave us a fantastic 5-star review! We' are delighted to hear that you had such a positive experience with our service.
Railwscenics
Reply from Railwayscenics
Hi Peter,
Thank you for sharing your review, its appreciated
Best wishes
Railwayscenics
easy and straightforward transaction…
easy and straightforward transaction and good summary reference product
27 May 2026
Reply from Railwayscenics
Phil,
Many thanks for leaving your review, its appreciated
Best wishes
Railwayscenics
just a great service and good products…
just a great service and good products easy to follow web site for orders
27 May 2026
Reply from Railwayscenics
Hi,
It is always a pleasure to be of service, thank you for sharing your review.
Best wishes
Railwayscenics
Reply from Railwayscenics
Thanks Martin
Railwayscenics
Very prompt service and good quality…
Very prompt service and good quality product at a reasonable price.
23 May 2026
Reply from Railwayscenics
Hi Mike,
Thank you so much for taking the time to share your review, it really is appreciated.
Best wishes,
Railwayscenics
Product as described and arrived on…
Product as described and arrived on time. Easy to order. Would use this business again.
23 May 2026
Reply from Railwayscenics
Hi John,
A pleasure to be of service, thank you for sharing your review.
Railwayscenics
Reply from Railwayscenics
Hi Keith,
Thank you so much for taking the time to share your review, it really is appreciated.
Best wishes,
Railwayscenics
Reply from Railwayscenics
Hi Peter,
It is always a pleasure to be of service, thank you for sharing your review.
Best wishes
Railwayscenics
Reply from Railwayscenics
Hi Roy,
Thank you so much for taking the time to share your review, it really is appreciated.
Best wishes,
Railwayscenics
Always prompt and efficient
Always prompt and efficient, always helpful and available with enquiries about stocks etc.
Will continue to purchase from them.
16 May 2026
Reply from Railwayscenics
Hi Andrew
It is always a pleasure to be of service, thank you for sharing your review.
Best wishes
Railwayscenics
I wanted to buy something simple
I wanted to buy something simple. Your inventory came out as something I wanted. Place an order? No you want me to open an account. Which I did. I gave you my details and created an account. Email and a password.
Soon as I went on to the main site again I was asked to log in. No worries. Email and password. That ive just given while opening the account is not recognised.
Are you deliberately taking the piss? Or are you just relying on your web advisor to mess it all up for you. Or are you capable of messing it up yourselves. You have lost a customer through this. I am not a well man and cannot deal with stress anymore. Hence why I do this hobby.
All I wanted were a few coach lights pick ups. But I'll get them elsewhere now.
11 May 2026
Unprompted review
Reply from Railwayscenics
Mark.
We are sorry to hear about your experience. Unfortunately, we have been unable to locate any contact or account details relating to this issue, and we cannot find any record of an account matching the information provided in the review.
We always encourage customers to contact us directly if they experience any problems so we can investigate and resolve matters as quickly as possible. Please contact us through our website with your order details or the email address used to create the account, and we will be happy to look into this further for you.
Railwayscenics
Great company
Great company. Customer service is excellent and well priced.
3 May 2026
Unprompted review
Reply from Railwayscenics
Hi Paul,
Thank you so much for taking the time to share your review, it really is appreciated.
Best wishes,
Railwayscenics
GREAT advice, super prices, prompt despatch.
GREAT advice, super prices, prompt despatch.
Reaffirms my view that real shops with real people who are not only fluent in English and go out of their way to help you need to be supported - The online giants offer the last two, but not the advice.
27 March 2026
Unprompted review
Good item, excessive postage
The pulleys I ordered were as described and once modified (as I had expected) did the required job perfectly. However I was charged nearly £6 postage for what could have gone in an envelope for large letter price
25 March 2026
Reply from Railwayscenics
Hi Paul
Thank you for your review and for your positive comments about the pulleys – we’re pleased to hear they worked well for your project.
We understand your concern regarding the cost of the tracked postage service used and will take it into consideration as we review our postage options going forward.
Thank you again for your order and for taking the time to share your experience.
Railwayscenics
Reply from Railwayscenics
Hi Martin,
Thank you so much for taking the time to share your review, it really is appreciated.
Best wishes,
Railwayscenics
Reply from Railwayscenics
Hi Owen,
Thank you so much for taking the time to share your review, it really is appreciated.
Best wishes,
Railwayscenics
Great kit at a good price
4 March 2026
Reply from Railwayscenics
Hi martin,
Thank you for taking the time to share your review, it really is appreciated.
Best wishes,
Railwayscenics
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