Delivery is sporadic so if you want Radio Times before the Saturday don’t bother Then when they don’t deliver on time they “credit” your account so that you’ll get a smaller bill six months later... See more
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Whether in print or online Radio Times is the best place to discover the best programmes, films and podcasts to watch or listen to, with daily recommendations from our team of experts — plus a dedicated section on what to stream on Netflix, Amazon Prime Video, Disney+ and many more. Never miss a moment, with easy-to-use listings across over 100 channels. Enjoy exclusive interviews with the biggest names in broadcasting. Plus, test your knowledge with access to puzzles and crosswords. We have a website www.radiotimes.com , A What to Watch app, a weekly magazine available in stores or you can subscribe. We have a Radio Times Shop that has special offers and products from the magazine. For SUBSCRIPTION queries please visit www.radiotimes.com/contact-us and use the HELP button in bottom right corner or you can call 01233 560607 (Mon-Fri 9am-5pm) If you have any editorial queries or comments on the magazine, website or apps contact feedback@radiotimes.com
Vineyard House, 44 Brook Green, W6 7BT, London, United Kingdom
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 38% of negative reviews
Typically replies within 2 weeks
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What a dreadful “improvement” Ok I’m a long time subscriber and used to it’s layout, but why oh why change the layout of of the sports pages? I now find it so much more difficult to browse them. And what is the point of putting the film and film reviews, which I note have been reduced, in the middle of the of the general reviews? This “improvement” will most definitely encourage me to investigate alternative sources
I have had a subscription with Radio Times for many years. My yearly subscription has increased over the years from £104 in 2017 to £182 per year. Last week I decided the magazine was not worth £184 per year and phoned to cancel. The customer service person I spoke to informed me, they would reduce the half yearly payments starting at £72. I informed her I still wanted to cancel, she reduced it to £62, I said I still wanted to cancel. When she informed me her last offer was £52, I decided to continue my subscription. I have discovered they offer £52 to new subscribers. When I phoned to complain and cancel again, I was informed the offer was offered to new customers for a limited periods only. I said it was a shame they did not inform existing customers about these offers. I was informed by the customer service person, the offers appear in the advertising materials enclosed with the magazine. I do not buy the magazine to read their advertising leaflets. I am aware of a subscriber who took out subscription a number of years ago and is paying £49.99 per half year. My opinion is by increasing subscriptions for long standing customers they are able to offer lower subscriptions to new subscribers.
I've bought the Radio Times for many years as I prefer it to all the other TV listings. When this week's copy arrived, I opened it I was welcomed to my "new and improved Radio Times"!
It might be new, but it's not improved. The general layout looks cheap and tacky and just like many other magazines today. I understand that this is probably about attracting a younger reader, but what about loyal readers who liked it the way it was?
I am not talking about design or good looking website. I am gonna say how they are using google ads on the bad way(as an user for me). whatever you search, you will find exactly the same title on that web page and click it(hoping to reach your data), and you will find a tones of picture and mixed text going down and try to find what do you looking for for example; ..... relese date. God knows where is it.
I hope one day, some Governments try to find out kind of web police or something and stop these all and leave some clear information to us about what do we looking for.
My favourite radio station always listen everyday after i read the newspaper . It is the Best Newspaper and Radio and 5 stars from me .
Absolutely useless. I mush have had 5 undelivered Radio Times' Cannot contact A PERSON!!! WHAT IS GOING ON. Don't quote covid at me. I can order a microwave and have it delivered the next day. Last week's and this week's had to be purchased as well as others missing this year. Exasperated!!!
Many of the on line TV listing times say's (Sorry we failed to load the data for this time slot). If that is there only function as a tv guide what is the point?
Dreadful upgrade I can't add more to others' comments
Radio Times.
Bloody awful app. Wanted a cast list of Das Boot.
Nothing!
Get rid of it.
Whoever thought this was in any way an improvement must want to get sacked. Staggeringly bad.
If it ain't broke, don't fix it.
I am sometimes surprised that it works, mostly it doesn't. Some reviewers are blaming the BBC, but the BBC sold Radio Times years ago as a cost cutting measure to Immediate Media. Maybe Immediate Media should go into a different bussines, like road sweeping or something, because they sure are rubbish at on-line publishing.
Disastrous! Nothing wrong with the old site. As 98% of other reviews have already said, massive loss of functionality, user-hostile. Will the BBC change it? Don't hold your breath!
Rubbish! There was nothing wrong with the old one! The new one is SO slow and not at all user friendly. Come on RT, revert to normality!!
I give up!! I’ve always used the Radio Times website but won’t be using it anymore. It’s slow and nowhere near user friendly as it used to be. Why try to ‘fix’ something which isn’t broken.
Absolutely dreadful update. It just doesn’t work. What was wrong wirh the old version I do not know.
Who was responsible for changing the Radiotimes.com website? Used it for the first time and can't understand why it's been made more inconvenient to use. I now need to click on a programme to get more information, instead of just hovering over the programme title. Then I can't go back to the view of programmes without having to click a back or forward arrow.
The website is so clunky and is very amateurish with numerous faults.
A poor effort, why wasn't it tested before release?
Completely ruined a good app but of course they won't listen to anyone because they are the BBC and they know best. I use TV Guide now.
If you want pure escapism from this modern material world,then watch New Lives in the Wild!!!I look forward to this every week to do just that,and to hear why people decide to do this.They say "Everyone has a story"and this is is so true!Ben Fogle shows real empathy and enthusiasm to these wondrous souls.I find watching these people inspiring and thought provoking....to think outside the box and to follow a dream.It sets me up up for the week and I have recommended it to many friends and family.I say "Go for it!!!"
I've always found this app to be really useful, until the recent changes. I say changes because it's definitely not an upgrade. It's total Sh*te!!!!!
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