Radfordvaccentre Reviews 

697
TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

Bought goods online and paid but have still not received the goods, despite them sending an email stating they sent! Have sent at least 7 emails to 2 different addresses, but am being totally ignored!... See more

Rated 2 out of 5 stars

Purchased a part for a shark vacuum but had great difficulty in fitting it as the part seemed too small. (Obviously not the fault of the Radford Vac) what is disappointing is the lack of communication... See more

Rated 1 out of 5 stars

Rubbish, paid a lot for delivery for last Tuesday, still awaiting delivery - no response from emails chasing it either. Money came out when I ordered it though.

Rated 1 out of 5 stars

Avoid this shop. I have ordered and paid product and got order confirmation. After two day I got canceled order. Reason product weight 12kg is to heavy to ship from UK to Slovenia. I already got same... See more

Company details

  1. Appliance Store

Information provided by various external sources

Radford Vac Centre (Mick Radford Electrical) is an independent family owned business based in Mansfield, Nottinghamshire We specialise in the sales and repair of domestic and commercial Vacuum cleaners, scruber dryers, floor polishers and most other floor care appliances with almost 90 years experience The Vacuum Cleaner business was founded in 1970 by Michael and Sandra Radford (Husband & Wife) Michael has worked in the Vacuum Cleaner trade since 1956 Their son Philip joined in 1983 Sadly Sandra passed away in 1992 The business is run by Philip and Michael, selling, servicing, and supplying spare parts for all leading brands of domestic appliances We also stock a large selection of shavers and spares for ovens, washers, tumble dryers, microwaves, lawn mowers, strimmers, steam mops and many other domestic appliances at very competitive prices Please feel free to call us on 01623 629788


Contact info

1.4

Bad

TrustScore 1.5 out of 5

697 reviews

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1.4

All reviews

(697)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Bought goods online and paid but have…

Bought goods online and paid but have still not received the goods, despite them sending an email stating they sent! Have sent at least 7 emails to 2 different addresses, but am being totally ignored! Money gone, no goods and no answer = bad review and fraud complaint.

21 July 2025
Unprompted review
Rated 5 out of 5 stars

HELPFUL AND COMPETITIVE ON PRICE

I required a replacement motor for my ageing Nilfisk vacuum cleaner. This outfit was friendly, helpful and competitive on price. The motor arrived within 24 hours of ordering.

5 January 2021
Unprompted review
Rated 5 out of 5 stars

I recently purchased a fan from this…

I recently purchased a fan from this company which suddenly stopped working two weeks in. I contacted the sales team who immediately apologised, offered a refund or exchange. I opted for an exchange and they sent a replacement immediately. This was before I used pre paid wrapping to return the broken item back to them.
That is excellent service. I'm now happy with the new item and with the correspondence/ support. Well done Mick & team.

24 August 2020
Unprompted review
Rated 5 out of 5 stars

I recently bought an OvenBrite kit and…

I recently bought an OvenBrite kit and noted that a set of gloves was missing. Within hours of my notifying (on a week-end), they replied that they were dispatching an immediate replacement. Excellent customer service. Highly recommended.

31 May 2020
Unprompted review
Rated 1 out of 5 stars

Useless save your time everyone!

Ordered a hoover from them. Had no updates what so ever so after 5 days I ring them to chase up my order for them to tell me it had been damaged in transit and then by coincidince they had none of them left in stock. Rubbish. Basically they had none in stock in the first place and just didn't bother to tell me. Useless. Won't ever be ordering again!

4 March 2020
Unprompted review

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