RAC Tyres Reviews 

601
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 133 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently share that the online platform provides a smooth way to browse an extensive selection of products and schedule appointments with local garages easily. People consistently praise the friendly nature of the fitters, noting that the installation work is handled promptly and efficiently without any stress. However, some reviewers were not happy with missed appointments, leaving them stranded without a functional vehicle for work or daily life. A few other people also felt that customer support communication needed improvement when trying to resolve scheduling problems or missing order confirmations.

What people talk about most

Service

Clients share positive opinions on service, highlighting easy online booking and a great choice of tyres at... See more

Price

Reviewers mention positive feedback about price, highlighting competitive rates and great offers across a... See more

Staff

People report positive experiences with staff, highlighting that fitters and reception teams are friendly,... See more

Order

Customers had ambiguous experiences with order processes, reflecting both satisfaction and frustration. On... See more

Product

Customers consistently note ambiguous experiences with product, reflecting a mix of satisfaction and strong... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had 2 Uniroyal rain sport tyres fitted at JCS tyres in Burniston near Scarborough, purchased through the RAC. The tyres were good value at roughly £95 each, then got £10 off as part of a current pro... See more

Rated 5 out of 5 stars

Booked a mobile fitting through RAC Tyres, who passed it on to a local fitting centre. They were helpful and attended on the date booked, arriving well within stated time, and called before hand.... See more

Rated 5 out of 5 stars

Experienced a small blow out reported to the RAC had to leave my car in a lay-by overnight Manchester tyres were contacted rang to arrange a time to meet at the car fitted a new tyre in minutes pol... See more

Rated 5 out of 5 stars

Genuinely good. It was as Easy to order. Only negative side for me that due to my not very well understanding language I have to pay £30 additional charge for something what already was included in a... See more


Company details

  1. Tire Shop

Written by the company

Tyres fitted locally or delivered across the UK At RAC Tyres. We have mobile fitting options or local garage options to accomodate your needs. From Premium to Budget brands, we have a huge selection of quality and affordable tyres.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

601 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 28% of negative reviews

Typically replies within 2 weeks

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4.5

All reviews

(601)

132 reviews in the last 12 months

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Rated 1 out of 5 stars

I have waited full day in the weekend…

I have waited full day in the weekend and no one turned up after giving appointment for mobile tyre fitting. The mobile fitter never picked up phone.
If any sensible RAC executive sees this message, please respond, as you can see a support message created through your online chat, where order reference was provided.

6 December 2025
Unprompted review
Rated 3 out of 5 stars

Ordered a tyre to fit next day…

Ordered a tyre to fit next day (Saturday) at local Formula One Autocentre, attended 3.30pm as planned but tyre not arrived. Garage was very busy and re-arranged for Monday. I also never received the order email despite ringing to ask them to resend, luckily I’d screen shot the order number (I think this happened on previous use as well). May use again as tyre cheaper than elsewhere, so long as delivered/fitted ok on Monday.

22 November 2025
Unprompted review
Rated 1 out of 5 stars

Poor communication and attitude

​I booked a "Same Day" fitting service for a 17:00 slot, but the experience was stressful due to RAC's logistics. The local fitting centre (Angel Recovery Center) called me to let me know the tyre hadn't been delivered on time.
​When I contacted RAC Customer Service directly to find out what was happening, they were completely unhelpful. Even though it was already my appointment time, they couldn't give me an answer and were disrespectful over both the phone and chat.
​Thankfully, Angel Recovery Center saved the day. They called me back once the tyre finally arrived and offered to fit me in late at 18:45. The staff at the centre were professional and helpful, unlike the RAC central support team. I would recommend the garage, but I would hesitate to book through RAC Tyres again due to their poor communication and attitude.

18 November 2025
Unprompted review
Rated 5 out of 5 stars

Genuinely good

Genuinely good. It was as Easy to order. Only negative side for me that due to my not very well understanding language I have to pay £30 additional charge for something what already was included in a full fitting price and I wasn’t sent any email confirmation for anything! Again good job I made a screenshot of address and time. Otherwise I wouldn’t even know where to go.

14 November 2025
Unprompted review
Rated 5 out of 5 stars

Just made very easy to find your tyres…

Just made very easy to find your tyres and choose a fitter and date. Punch your car reg in, choose the tyre you want and pick a fitter. I got lucky and picked an excellent fitter. So professional and fast. And very personable too. Did a fantastic job for me and gave me a little advice too.

6 November 2025
Unprompted review
Rated 1 out of 5 stars

Tyres Suddenly Out of Stock

I ordered and booked 4x replacement tyres a week in advance of the agreed fitment date through RAC Tyres, all good and in stock at point of ordering and paying, but received an email at 9AM on the day of fitting to say 1 of the 4 tyres ordered are now suddenly 'out of stock'. Took a day off work for it and I'm now in a less than ideal situation where I'll have to sort it by other means (without a useable car). If you're absolutely reliant on your tyres being replaced on your chosen fitment date use an alternative company or risk being left without.

14 November 2025
Unprompted review
Rated 4 out of 5 stars

Recommended

Took a little longer than I was expecting (they were quite busy) but otherwise 5 stars. Would almost certainly use them again, (if the price is right). Pleasant helpful staff. Nice to have a waiting area with an offer of tea/coffee and toilet. So all good

4 November 2025
Unprompted review
Rated 1 out of 5 stars

Appointment cancelled

Appointment cancelled? Ordered tyres on Tuesday 4 November and received an email confirming booking. Arrived at site to be informed we told the RAC we were fully booked and they would need to contact you???? Why wasn't I informed and why does YOUR website allow for a booking time when it isn't available????? Absolute pathetic service. Initially fobbed off by Katie in complaints as was quoted dire service is covered in the T&Cs? Asked for a refund which allegedly is being processed. To avoid all the hassle don't be fooled into thinking they are a reputable organisation, you might as well use a cheap dodgy website and get the same level of customer service. I have now discovered RAC, ASDA and E Tyres are all managed by Colewood Automotive which now explains the dire service experience recieved by all three retail brands.

6 November 2025
Unprompted review
Rated 5 out of 5 stars

Good tyres at a good price

It was difficult to find the size that I wanted but I was easily able to order them on RAC tyres at a reasonable price and get them fitted from a local garage

22 October 2025
Unprompted review
Rated 5 out of 5 stars

Booked a mobile fitting through RAC…

Booked a mobile fitting through RAC Tyres, who passed it on to a local fitting centre. They were helpful and attended on the date booked, arriving well within stated time, and called before hand.
They were tidy and efficient, not taking too long or being in the way for surrounding neighbours.
I'd have no problem using them again.

10 October 2025
Unprompted review

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