when I eventually got through my transaction was handled very efficiently, The phone time wait was too long and should give you a better insight into how much longer you may be on hold for as I was u... See more
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As low-cost Insurance Brokers, Quote Devil offers the best home & motor comparison quotes online. Get quick quotations using our forms, or call us on 01 2541300!
Ireland
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I cancelled my house insurance on the 12th of this month and still have not been refunded (480 euro) it's now the 29 .They told me it would take 5 to 10 working days and still nothing I've requested numerous call backs and sent so many emails but nothing .Does anybody know what to do in this situation or do I need to see a solicitor and go the legal route

Reply from Quote Devil
Trish was lovely very helpful and i was sorted in a few minutes

Reply from Quote Devil
I am still awaiting my insurance disc to be sent out to me after payment was sent nearly three weeks ago. Conversations RE my insurance have been ongoing for 2.5 months and it is still not finalised. I have paid so I can't go anywhere else and I need my disc to be sent. They don't send them to your house, you have to print them out to reduce costs and I am so fed up. Their phone line is off the hook and you can't get through. DO NOT USE THEM.

Reply from Quote Devil
Been 21 days since I cancelled my insurance policy.
Im still waitingfor my cancelation documents and refund.
Customer service can improve.

Reply from Quote Devil
I paid the renewal 2 months ago and still not have the insurance certificade nor the policy. RUN AWAY FROM THEM!
EDIT: They comment here asking us to send email, I think they should answer those many emails already sent before asking for another one.. lol this must be a joke...
EDIT 2: After 50 minutes waiting on tje phone, Gokce have my issue partially sorted, and sent me the provisional certificate. But the addres was wrong again. I replyed informing the error and they sent a correct provisional certificate. Now I'm just waiting for the physical certificate.
Thanks Gokce for your help and attention, you are 10/10.

Reply from Quote Devil
Craig was the person that helped me out today he was able to retrieve me a quote very quickly i was impressed how efficient he was. No major wait even sent my quote through on email right away Many thanks

Reply from Quote Devil
Easy to understand well explained and would recommend

Reply from Quote Devil
I sold my car on 19/01/2026 and have been trying to contact Quote Devil ever since to cancel my policy. I’ve called every single day and spent over an hour on hold each time, but no one ever answers the phone.
I also emailed them on 20/01/2026 explaining that I had sold my car and couldn’t get through by phone, and requested that my policy be cancelled. I still haven’t received any reply.
This level of customer service is completely unacceptable. All I want is to cancel my policy, but it seems impossible to reach anyone. Very disappointing experience.

Reply from Quote Devil
Answered any question I asked while remaining kind and was very helpful

Reply from Quote Devil
Trish was very helpful and friendly and gave me a quick concise quote

Reply from Quote Devil
Gokce was superb. I needed to get my Insurance Cert urgently for an NCT inspection that morning and Gokce was First Class in her help. Thanks Gokce, much appreciated.
Fintan

Reply from Quote Devil
I spoke with Gokce today, she was very helpful, polite and friendly. Got the job done which is wat I wanted. Thank u

Reply from Quote Devil
I was dealing with Trish, found her to be the most helpful and accommodating agent I have had dealings with, I have had car insurance for the past 30 years, and without a doubt a 5 ⭐ rating for her time effort and pleasant manner , thanks again Trish

Reply from Quote Devil
Good company to deal with, fast response on all queries, would recommend.

Reply from Quote Devil
45 mins and counting waiting on someone to answer the phone so I can simply change the car on my insurance.

Reply from Quote Devil
Trish was very professional at her job. Speedy conversation and straight to the point. Got insurance in a matter of a few minutes. Thanks again

Reply from Quote Devil
Very helpful and knowledgeable and helped me insure my car

Reply from Quote Devil
I found jordan very helpful and obliging. I have always used qoute devil and will continue to use them.

Reply from Quote Devil
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