Quizlet: Digital flashcards and online study tools Reviews 

641
TrustScore 1.5 out of 5

1.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 86 reviews, most reviewers were let down by their experience overall. Many people expressed dissatisfaction with the user experience, citing constant interruptions from ads that disrupt their study flow. Customers also found that many essential features are now behind a paywall, making the platform largely unusable for free users and limiting access to learning tools. Reviewers frequently encountered technical problems, including lagging, crashing, and difficulties with the website's navigation and editing functions. However, some people found the platform useful for preparing for exams and appreciated the convenience of accessing study materials on the go. Conversely, a small portion of people experienced unexpected charges for trials and issues with automatic subscription renewals.

What people talk about most

User experience

Customers had negative experiences with user experience, with many reviewers expressing disappointment and... See more

Subscription

Reviewers express significant dissatisfaction with the subscription model, citing issues like hidden charges... See more

Website

Clients share negative opinions on the website, with many expressing disappointment over its current state... See more

Product

Reviewers highlight significant dissatisfaction with the product, with many feeling it has become substandard... See more

Application

Consumers express significant dissatisfaction with the app, citing it as extremely laggy and buggy, often... See more

Reviews shaping this summary

Rated 1 out of 5 stars

can't study terms and get into a flow state before an add pops up, can't learn a study set past the first go through (and if the set is big enough it won't even let you get through it all), horrible h... See more

Rated 1 out of 5 stars

What a fall from Grace 10 years ago, I remember when Quizlet was my saving grace in middle and high school. There were no ads, it was free and easy to use, and there were some really fun feautures... See more

Rated 1 out of 5 stars

Absolutely awful. Having to pay for a flashcard website is a joke. There's a ton of other websites that you can use that allow you to share, export, or combine study guides with ease. I can also go bu... See more

Rated 1 out of 5 stars

I think the fact they put every single feature other than flashcards behind a paywall ridiculous. The whole site used to be free and almost every student I knew used it. To still call yourself a websi... See more


Company details

  1. Learning Center
  2. Study at Home School

Written by the company

Quizlet is a lightning fast way to memorize vocabulary lists. It's like flashcards, but much more fun and interactive.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

641 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.3

All reviews

(641)

95 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

This is great, but not great…

It’s AWESOME!!!!
It helped me learn my grammar aspects with the Q Chat, and with the limited comments (on free mode) I won’t be using my phone the whole time I am studying Japanese (or the whole day Lolol) It has also helped me to make a nice long vocabulary list, a custom dictionary, and help me understand many phrases and questions!!!
My only problem with this is that the Q chat not can be really annoying because it asks me for my study habits every time I log on and the chats won’t save. The bot also made me talk about my study habits for an annoying 10 minutes straight when he finally asks, “ Is there any specific aspect of grammar, vocabulary, or kanji that you find particularly challenging or would like more guidance on?”
Another thing I find annoying is that Quizlet has flashcards, but not many quizzes (which was the main reason I signed up) but overall, it good.
Note(and edit): I use the free version.

27 December 2023
Unprompted review
Rated 1 out of 5 stars

Mfs give you one chance to choose…

Mfs give you one chance to choose answer mode and if you mislick ever you won't get the chance again unless you get plus, get lost Quizlet, I used to love you but you became a greedy corporate company. You're a disapointment.

18 December 2023
Unprompted review
Rated 1 out of 5 stars

Scam

Like many people here I was charged by Quizlet for months without my knowledge. After contacting them I got a refund for the last month only. Keep away.

12 December 2023
Unprompted review
Rated 1 out of 5 stars

Terrible

Terrible. Even with an excellent network connection and a powerful PC, You will still experience significant lag. The site freezes at times, you get kicked out occasionally, and glitches are a common occurrence. Additionally, it includes ads, which is understandable for a free "learning" tool, but in 7 out of 10 cases, the ads can be highly inappropriate for kids and students. Some valuable features have been either removed or hidden, such as the writing mode, making it hard to locate. Previously free features have now transitioned into "premium" features that require payment. To make matters worse, the built-in voices sound horrendous and are unintelligible in certain cases. Quizlet also used to be better.

10 December 2023
Unprompted review
Rated 2 out of 5 stars

Basically functional

Basically functional. Good translation function for languages. But it is so messy and un-user friendly. The whole screen is covered in things you don't need, constant pop-ups and other rubbish. I would pay for a clean version that had less functionality and just did flashcards properly, but the upgrade seems to give you even more stuff you don't want.

4 December 2023
Unprompted review
Rated 1 out of 5 stars

Quizlet stole my money

Quizlet stole my money, so now i have to refund it. I payed for quizlet plus, but they didn’t add it to my account. Horrible horrible people who steal money from students. And the help center is not helpful at all. Had to fix this problem on my own.

28 November 2023
Unprompted review
Rated 1 out of 5 stars

Quizlet charged me $36 annual…

Quizlet charged me $36 annual membership in October and again $36 in November. When i contacted them to refund the second duplicate charge the response was that it is not eligible for a refund. It was THEIR mistake! I will be disputing the charges with my credit card company and im disgusted with them.

11 November 2023
Unprompted review
Rated 1 out of 5 stars

Used to be great

Used to be great. But now you have to pay for it. Which is a major bummer for students because the best part of it was the fact that it was free

16 September 2023
Unprompted review
Rated 1 out of 5 stars

A shell of what once was

wow. Current university student and Quizlet user for 8 years. Every single great feature that was once free is now locked behind a paywall. The company is now more committed to emptying the pockets of students rather than educating them. Everytime is use the platform, I get absolutely bombarded with distracting ads. I get teased with free trials of learning modes THAT WERE ONCE FREE AND GREATLY EFFECTIVE. NOW I SEE ADS EVERY 3 MINUTES. Kinda hard to focus on my study set when advertisements are being shoved down my throat. Absolute joke of an educational company. Enjoy the bankroll though.

14 September 2023
Unprompted review
Rated 2 out of 5 stars

Tech can't help itself

Tech can't help itself. They make a sleak, simple, efficient interface. Lots of folks love it. American business practices officially state: If you aren't 1% better now than you were 10 seconds ago then you haven't read enough of our "motivational posters" we hang on the corporate hallways that you're supposed to be inspired by. Then they change this, add that, change this again, move the log in from the right to the left, change the layout, update, modernize, total quality management, change, change, change. Gotta make your boss think your worth the salary. Quizlet changes every single time you log in. It's like that app that randomly picks a website for you to go to when you're bored online. Can anybody who makes an online app just leave the damn thing alone. If you like having to retrain yourself every 2 months on all the new updates, then you'll love Quizlet
Addendum: Now there's a pay structure to access certain elements of what used to be free. Kids are asked for emails. Who knows what the LLC does with that info. I'm sure they'll say, "We take your information seriously and blah blah blah." But they'll use it to make money. That's what corporation do. They do whatever is required to separate you from your money. Why don't we just get McDonalds to run schools, maybe Chic-Fil-A?

29 August 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look