Quizlet: Digital flashcards and online study tools Reviews 

641
TrustScore 1.5 out of 5

1.3

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Review summary

Created with AI, based on recent reviews

Evaluating 86 reviews, most reviewers were let down by their experience overall. Many people expressed dissatisfaction with the user experience, citing constant interruptions from ads that disrupt their study flow. Customers also found that many essential features are now behind a paywall, making the platform largely unusable for free users and limiting access to learning tools. Reviewers frequently encountered technical problems, including lagging, crashing, and difficulties with the website's navigation and editing functions. However, some people found the platform useful for preparing for exams and appreciated the convenience of accessing study materials on the go. Conversely, a small portion of people experienced unexpected charges for trials and issues with automatic subscription renewals.

What people talk about most

User experience

Customers had negative experiences with user experience, with many reviewers expressing disappointment and... See more

Subscription

Reviewers express significant dissatisfaction with the subscription model, citing issues like hidden charges... See more

Website

Clients share negative opinions on the website, with many expressing disappointment over its current state... See more

Product

Reviewers highlight significant dissatisfaction with the product, with many feeling it has become substandard... See more

Application

Consumers express significant dissatisfaction with the app, citing it as extremely laggy and buggy, often... See more

Reviews shaping this summary

Rated 1 out of 5 stars

can't study terms and get into a flow state before an add pops up, can't learn a study set past the first go through (and if the set is big enough it won't even let you get through it all), horrible h... See more

Rated 1 out of 5 stars

What a fall from Grace 10 years ago, I remember when Quizlet was my saving grace in middle and high school. There were no ads, it was free and easy to use, and there were some really fun feautures... See more

Rated 1 out of 5 stars

Absolutely awful. Having to pay for a flashcard website is a joke. There's a ton of other websites that you can use that allow you to share, export, or combine study guides with ease. I can also go bu... See more

Rated 1 out of 5 stars

I think the fact they put every single feature other than flashcards behind a paywall ridiculous. The whole site used to be free and almost every student I knew used it. To still call yourself a websi... See more


Company details

  1. Learning Center
  2. Study at Home School

Written by the company

Quizlet is a lightning fast way to memorize vocabulary lists. It's like flashcards, but much more fun and interactive.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

641 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.3

All reviews

(641)

95 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Horrible

Horrible, so horrible.

Every feature costs money now, and it isnt even cheap

If the features were reasonably priced it would be okay.

25 March 2025
Unprompted review
Rated 1 out of 5 stars

Even though their AI system for…

Even though their AI system for language learning conversation was flaky, it was nevertheless a good idea. Suddenly they required an upgrade to use it (with no warning) just after my subscription had auto renewed. So i have another year of this very poor flashcard system. support@quizzlet is no longer answered. Not a good service

8 March 2025
Unprompted review
Rated 1 out of 5 stars

This app is so greedy

This app is so greedy. Should educational sources not be more accessible? It is so astounding to see a resource I used in high school be completely downgraded due to paywalls and inaccessibility. Corporate greed is just another contributing factor to increased illiteracy rates.

4 March 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT RECOMMEND - no user support or service/tool update article emails, & uses sneaky, under the radar emails reminders to keep you on automatic payments. RUDE

They don’t send you ANY sort of email notifications besides 1 email (30 days prior to your subscription renewal) and then the next one with the receipt of your subscription charge.

Very upset that this company obviously is doing this intentionally as others do as well.
I have been charged for 3 years now with only the 1 reminder email each year ONE MONTH from the charge and then the following email is the receipt.
No user updates? No service changes? No support team comms? Nothing??? Just one email reminder and one receipt. Also, receiving the emails about the charges in the middle of the night. Sounds very shady if you ask me but I’ll let that go somewhat due to time zones and locations but not convinced fully this isn’t a part of their marketing scheme here.

Veryyyyyy dissatisfied with this company. Will not recommend to anyone and will be sure to let them know of their extremely minimal communication styles and tricky tactics to keep you subscribing.

6 February 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT USE. I HATE U GUYS

I hate thids WEBSITE I HAVE A PRELIM IN 1 WEEK AND I CAN BARELY EVEN USE MY COMPUTER WHILE THE QUIZLET TAB IS OPEN. YOUR WEBSITE CANNOT HANDLE VIDEO ADS. IT CANT EVEN FUNCTION ON ITS OWN. PUTTING AN ADVERt IN THE MIDDLE OF FLASHCARDS IS DIABOLICAL. IVE BEEN SAT HERE ONE MInUTE WAITING FOR THIS GODAWFUL AD TO BE OVR BUT BECAUSE UR WEBSITE DOESNTE EVEN WORK THE AD ISNT EVEN LOADING SO I HAVE TO SIMULTANEOuSLY WAIT FOR THE ADTO LOAD AND FOR THE AD TO BE OVER AND STARE AT tHES CREEN KNOWING Im FAILING THIS PRELIm. god hhelp me

28 December 2024
Unprompted review
Rated 1 out of 5 stars

Frustrating to use

Cards are inaccurate and will mark it wrong unless you say the exact thing that IT wrote instead of the right answer.
E.G- le Père Noël, it won't accept 'Santa Claus' or 'Father Christmas', it will only accept 'Santa Claus (Father Christmas)'
Use a better website.

18 December 2024
Unprompted review
Rated 1 out of 5 stars

Quizlet Taking Money (under false pretences)

Be very careful with this company, they took money from me for a subscription even though I no longer use them and when I raised an issue with paypal, the case was refused because Quizlet claim they have delivered the product!
We no longer use it, my daughter has forgotten the login details so there is no way to unsubscribe....
Quizlet Please return my money!
Case # PP-R-QMC-551783858

29 November 2024
Unprompted review
Rated 1 out of 5 stars

Horrendous company - poor customer service

This is a horrendous company with no way of contacting their customer service, everything is done through bots. They automatically renewed my son's one year subscription without his knowledge or my approval as account holder and took money from my credit card despite never using the account. They refuse to refund, even though many reputable companies will refund when they have automatically opted you in and extended the subscription without your knowledge. This is not a reputable company and should be avoided otherwise it will be a very costly experience.

9 October 2024
Unprompted review
Rated 1 out of 5 stars

Customer support isn't focus on customer satisfactory

I checked the reviews beforehand, and I saw how bad is the reputation of the company. Since it is mainly about that the company isn't free anymore (which should be normal) I gave them a try.

Sadly I was dissappointed, customer support isn't focus on customer satisfactory. They lost thousands of euros because of this. After this surely will choose another company.

26 October 2024
Unprompted review
Rated 1 out of 5 stars

It used to be my go to tool

It used to be my go to tool, but recently they changed a lot and turned it into a dysfunctional website that you pay for and barely works.

1 September 2024
Unprompted review

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