I have been with Quilter now since they merged with Old Mutual & have been very happy with them. I manage my investments on line & find the process very easy & user friendly. The charges I pay to Quil... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Quilter has evident governance. The company takes pains properly to assess clients attitude to risk and offers products appropriate to circumstance. It also manages advisors sensibly and ensures their... See more
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Quilter provided us with a dedicated financial advisor, Alex, who helped and advised us as we transferred all our investments into one place. Alex explained everything clearly and helped us with any l... See more
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My adviser Rachael has guided me through planning my retirement. She has been a fantastic support in helping me understand my pension options and has guided me through my first experience of long term... See more
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Company details
About Quilter
Written by the company
We’re one of the UK’s leading wealth managers, and here to help you plan and manage your finances, enabling you and your family to live the life you want. We have a long and successful history of guiding customers through all kinds of markets. We can help you grow your investments and ensure you have the financial support you need for each stage of your life. We’re here to help you have a brighter financial future.
The businesses within our group aim to provide high quality products and services for the whole of your investment journey.
About us:
• We believe in the value of advice and want our customers to benefit from trustworthy, easy-to-access financial advice.
• We pride ourselves on providing flexible investment products, and expertly managed funds and portfolios designed to help you grow your money.
• The flexibility we offer with our services applies equally to our charges. Alongside their adviser, customers decide which of our products and services they use, and only ever pay us for those. Our pricing is competitive, and we do not have any hidden charges.
• We are committed to operating responsibly and sustainably, for the long-term benefit of all our stakeholders and customers.
Contact info
Senator House, 85 Queen Victoria Street, EC4V 4AB, London, United Kingdom
- DigitalFeedback@Quilter.com
- www.quilter.com
4.5
Excellent
12K reviews
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I am very satisfied with my investments…
I am very satisfied with my investments and the mobile App is exceptionally clear and easy to navigate
6 June 2026
Unprompted review
Reply from Quilter
Hi Will,
We are pleased that you find our app clear and easy to navigate. Thank you for sharing this.
Bobbie @ Quilter
Patronising, presumptuous and off putting
My initial chat with the advisor was a joke. He didnt listen to me and made sweeping assumptions about my wealth and situation based on my job income, which is low - but he didnt ask me if I had savings. He assumed I didnt and was - in his words- 'living hand to mouth'. I was so shocked I just didn't correct him, despite clearly stating that my aim was to increase the efficiency of my savings and investments. He also refused to give me his fees upfront - a huge red flag because I have consulted FA's before- and theyve always been upfront about their fees. He was very vague in general, spent the best part of an hour talking to me as if I was stupid, asking questions like 'Do you know what an ISA is?' and being very patronising.
3 June 2026
Unprompted review
Reply from Quilter
Hi Sinead
I'm very sorry to hear that you have had a negative experience with us. I have been unable to locate your account on our systems using the information above. If you would like me to investigate this further then please contact me at customerinsights@quilter.com. If you can provide your full name this will allow me to look into your query.
Many thanks
Cameron @ Quilter
Quilter App is very useful
Quilter App is very useful, very informative for tracking my investments.
5 June 2026
Unprompted review
Reply from Quilter
Hi Ashok,
Thank you for taking the time to leave this review. We are happy to hear that you find our app informative and useful.
Bobbie @ Quilter
quilter experience
the advice , process and overall up to date communication from quilter makes me feel my pensions and investments are all in a safe place. knowing where my investments are working for me and seeing the returns is all a good experience i would highly advise any one looking to invest to get in touch with quilter.
5 June 2026
Unprompted review
Reply from Quilter
Hi Charles,
Thank you for taking the time to share your experience with us. We are pleased that you are happy with the communication and service you have received.
Bobbie @ Quilter
Great company with sound advise and…
Great company with sound advise and willing to help through the process of investment. Would highly recommend.
4 June 2026
Unprompted review
Reply from Quilter
Hi Jaqueline,
We are happy to hear that you are pleased with the service you have received from us. Thank you for sharing this.
Bobbie @ Quilter
very easy to do and very fast
15 May 2026
Unprompted review
Reply from Quilter
Good afternoon,
We are happy to hear that your transaction was completed quickly and easily. Thank you for sharing this.
Bobbie @ Quilter
Clear communication
Clear communication. Prompt and highly professional service. Knowledgeable Financial Advisor, working to provide investment options to meet my needs.
4 June 2026
Unprompted review
Reply from Quilter
Hi Mary,
Thank you for taking the time to leave this review. Its great to hear that you are happy with the service you have received from us via your adviser.
Bobbie @ Quilter
Excellent Service
I have been extremely pleased with the service and support I hve received from Quilter.
Throughout my retirement planning journey, the team has been professiona, knowledgeable and approachable,taking the time to explain my iptions clearly and ensuring I felt confident in the decisions I was making. Their advice has helped me understand my pension arrangements and plan for the future with greater peace of mind.
I particulary appreciate the clear communication, efficinet administration and the personl approach taken whenever I have had questions or needed assistance. It is reassuring to know that my financial affairs are being managed by a company that values its clients and provides such a high standard of service.
I would have no hesitation in recommending Quilter to anyone seeking professional financial planning and pension advice
Thankyou to everyone at Quilter for your ongoing support
4 June 2026
Unprompted review
Reply from Quilter
Hi Ingrid,
Thank you for taking the time to leave the above review. Its great to hear that you are happy with the service you have received from us. We are pleased that you have found our communications clear and our staff professional, knowledgeable and approachable throughout your transaction.
Bobbie @ Quilter
Just great service by the Quilter team.
4 June 2026
Unprompted review
Reply from Quilter
Hi Mike,
We are pleased that you are happy with the service you have received from us. Thank you for taking the time to share this.
Bobbie @ Quilter
Understood my needs and goals.
1 June 2026
Unprompted review
Reply from Quilter
Hi Steve,
Thank you for taking the time to leave this review. Its great to hear that you felt your goals and needs were met throughout your transaction with us.
Bobbie @ Quilter
Sometimes things just work well!
I contacted Quilter by phone to arrange withdrawals from my pension. The agent explained the process I needed to follow clearly so that I could achieve what I wanted very quickly and simply. Quilter have improved their services in recent resulting in a customer focused approach.
4 June 2026
Unprompted review
Reply from Quilter
Good morning Nigel
Thank you for your feedback. We’re pleased our team explained the process clearly and made it quick and easy for you. It’s also great to hear you’ve noticed our focus on improving service! Your support is appreciated.
Many thanks
Cameron @ Quilter
Reply from Quilter
Good morning Mark
Thank you for your kind feedback. We’re delighted to hear everything has run smoothly.
Many thanks
Cameron @ Quilter
Helped to understand and use a flexible…
Helped to understand and use a flexible pension that allowed access to the pension pot with the ability to control and change as circumstances demanded,expert guidance.
31 March 2026
Unprompted review
Reply from Quilter
Good morning Cliff
Thank you for your feedback. We’re pleased to hear you found the pension flexible and easy to manage. It’s great our guidance helped you feel confident and supported in making changes when needed.
Many thanks
Cameron @ Quilter
First class experience and very easy to…
First class experience and very easy to use
4 May 2026
Unprompted review
Reply from Quilter
Good morning Richard
Thank you for your feedback. We’re delighted to hear you’ve had such a great experience and found everything easy to use. Your support means a lot to us.
Many thanks
Cameron @ Quilter
Time taken to listen to our…
Time taken to listen to our requirements,the advisor took time to explain as to how he was going to invest our monies.He was friendly patient and made sure we where happy
3 May 2026
Unprompted review
Reply from Quilter
Good morning Leonard
Thank you for your feedback. We’re pleased to hear your adviser listened carefully and explained everything clearly. It’s great to know you felt comfortable and supported throughout the process. Your comments are truly appreciated.
Many thanks
Cameron @ Quilter
A good company to deal with
Always helpful and offering good returns on my investment
26 May 2026
Unprompted review
Reply from Quilter
Good morning Mrs Roff
Thank you for your kind words. We’re glad to hear you’ve found our team helpful and that you’re happy with your investment experience. Your feedback is greatly appreciated and means a lot to us.
Many thanks
Cameron @ Quilter
Quilter offers great returns and their…
Quilter offers great returns and their app provides a very clear view of account of performance. All actions are completed quickly and without any fuss.
21 May 2026
Unprompted review
Reply from Quilter
Good morning Mark
Thank you for your kind feedback. We’re really pleased you’re enjoying the app and finding everything clear and easy to use. It’s great to hear transactions are smooth and quick. We truly appreciate your support.
Many thanks
Cameron @ Quilter
Excellent SIPP platform
Excellent SIPP platform, customer service very good, no unwelcome upselling and more of a small company feel rather than a faceless financial services megalith
2 June 2026
Unprompted review
Reply from Quilter
Good morning Martin
Thank you for your feedback. We’re delighted you value our platform and support, and that our approach feels personal and straightforward. Your comments mean a lot, and we’re glad to be meeting your expectations.
Many thanks
Cameron @ Quilter
Very effective communication via email…
Very effective communication via email throughout detailing every transaction.
3 June 2026
Unprompted review
Reply from Quilter
Good morning Kevin
Thank you for your feedback. We’re glad our email updates have been clear and helpful in keeping you informed. Your support is greatly appreciated, and we’re pleased to provide a service that works well for you.
Many thanks
Cameron @ Quilter
Best financial company 👌
Been with a few financial companies looking after my pension and investment quilter have been the best by miles thankyou quilter
3 June 2026
Unprompted review
Reply from Quilter
Good morning Darren
Thank you for your kind feedback. We’re really pleased to hear you’ve had such a positive experience with us. Your support means a lot, and we’re glad to be looking after your pension and investments.
Many thanks
Cameron @ Quilter
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