Quicken Reviews 

82,390
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Evaluating 27,551 reviews, most reviewers were somewhat happy with their experience overall. Many customers have used the product for years, appreciating its ability to organize financial information, track expenditures, and simplify tax preparation. They find it helpful for managing various accounts, including bank, credit cards, and investments, with some noting improvements in the software over time. However, some people were dissatisfied with the increasing cost, finding the annual subscription fee too high, especially for those who only use basic features. There are also concerns about the user experience, with some reporting glitches, missing or duplicated transactions, and a clunky, outdated interface. Additionally, several users experience issues with connecting to financial institutions and downloading transactions, requiring manual intervention.

What people talk about most

User experience

Users describe ambiguous interactions with user experience, with some finding it easy to use for their needs... See more

Product

Clients share ambiguous opinions on product, with many praising its comprehensive features like customized... See more

Application

Reviewers highlight ambiguous aspects of the app, with some appreciating its offline functionality for... See more

Payment

Customers consistently note negative experiences with payment, citing issues such as being unable to link... See more

Price

Reviewers express significant disappointment regarding the price, noting that it has increased quickly and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Good features. Very good summary of overall financial state. I appreciate that quicken back to improving software. Sync with external data providers works for some, not for others. I now have almos... See more

Rated 4 out of 5 stars

For years I maintained the ability to run Windows programs on my Mac computer so that I could use Quicken for Windows. About a year ago, I switched to Quicken for Mac as I believed that it had almost... See more

Rated 4 out of 5 stars

Lost a star for what I think is a change. When I look at the left hand column in portfolio view, I don't see today's value. Instead I see a future value based on known future payments and transfers t... See more

Rated 4 out of 5 stars

Overall the Quicken program is very good but it seems to be getting slower loading and doing connections to update accounts from external sites. There are a lot of nice features that I currently have... See more


Company details

  1. Software Company
  2. Non-Bank Financial Service

Information provided by various external sources

Different versions of Quicken run on Windows and Macintosh systems.


Contact info

3.7

Average

TrustScore 3.5 out of 5

82K reviews

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3.7

All reviews

(82,390)

26,837 reviews in the last 12 months

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Rated 2 out of 5 stars

Your platform is NOT user friendly

Your platform is NOT user friendly. I use Quickbooks for my job and it is incomparably easier. Quicken is for personal usage. Therefore it should be a lot easier. It forces me to do/use things i don't want to and that shouldn't happen. I should be able to set up the way i want to do things. I have been using Quicken since approx. 2000. It has gotten worse since it is now a subscription. I used to be able to purchase the software and it was a much simpler. Too bad i am enough used to it, that i keep going. Wish there was a better product.

7 July 2026
Rated 3 out of 5 stars

Need to migrate to modern platform and interface

The product needs to move to modern and secure interface. The product lacks some very basic features, though it has added some features, however, I believe the whole interface needs to migrate to a modern platform.
The back end and support is very slow in response, specially for a paid product that is not cheap either.

7 July 2026
Rated 3 out of 5 stars

After20 years, I'm thinking of switching

I've used Quicken for almost 20 years and it has been great for some functions (registers and reporting for example), average for others (identifying attachments to transactions slowly improved), and downright poor in other areas like synching investment accounts (mine almost never match statements) and Bill and Income is wonky and either doesn't download bills or somehow has different info.
The feature set is huge, and I don't use a few of the available features, but I find that I use some of them just because they're available, not because i really need them.
The biggest disappointment occurred when they switched to a subscription model with a price that's too high for what you get.
Oddly enough, writing this review reminded me that I'm not very happy with Quicken; I'm going to pull the trigger and try another product.

30 June 2026
Rated 1 out of 5 stars

The Program is way too complicated

The Program is way too complicated. I don't want Quicken to have access to my accounts online. I just simply want to reconcile my checking account. I tried watching videos, but that didn't help. I contacted the company several times, and was told that the personal/business membership doesn't allow any way to reconcile.

7 July 2026
Rated 3 out of 5 stars

Hate the subscription model for the few…

Hate the subscription model for the few times a year I use it.

When I have accept all for charges it takes forever to accept them all.

Looking for something else as it no longer working and costing too much . Been a quicken user since early 90’s

7 July 2026
Rated 1 out of 5 stars

I gave up using it

I gave up using it. I have been using it since it came out. I don’t understand how to reconcile my checkbook.i can’t figure out to transfer reansactions from my bank to Quicken.

It was renewed although I don’t remember approving that, but I’m not sure who to blame.

7 July 2026
Rated 3 out of 5 stars

The program has too many errors

The program has too many errors, I constantly get a message that there are transactions to upload even when there aren't. The Tech support was not able to correct it and said it was the bank's fault

30 June 2026
Rated 5 out of 5 stars

Called

Called, easy transfer to tech for help. She was excellent working with me for over 40 min patiently. She was kind, pleasant and so very helpful. Solved everything!

7 July 2026
Rated 5 out of 5 stars

I have used Quicken since 1989 every day…

I have used Quicken since 1989 for both running a business and my personal finances. Over the years they are constantly improving their product and recently I used there Support department to assist me in downloading the program onto another computer. No long waits for support and the gentleman knew how to handle the problem when the program didn’t originally download. I have always been able to do my tax returns efficiently and quickly because of the way finances are stored. I always know where I am with my personal finances.

7 July 2026

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