Putnams Reviews 

Suffering from certain neck issues I purchased this pillow to support my neck whilst sitting. I find that not only is the pillow too short in length but it is not wide enough to give great support and I am constantly moving the pillow to make my neck comfortable. The design is a great idea and it is a good quality, if the length was slightly longer and the width slightly wider and a bit thicker this would be a great pillow for support of the neck.

The company has confirmed in writing that the Sciatica Cushion and their Sero Pressure Cushion are exactly the same product, identical in materials and construction. They are listed under different names purely for marketing and search purposes, with no clear disclosure to customers at the point of purchase.
If you are buying this believing it to be a cushion specifically designed for sciatica, you are not getting a distinct or specialist product, just a generic pressure cushion with a different label.
Customers should make an informed decision before buying

I cannot recommend this small, genuinely family run company enough. They are responsive, knowledgeable, helpful and wholeheartedly honest (my quoted price reduced when they actually recevied my cushions). If every Company was as good to deal with as these guys the world would be a better place!

Like many I had bought feather filled cushions as part of my furniture from Loaf, a decision I came to wholeheatedly regret. Putnams sorted this out for me very professionally, replacing them with foam cushions and it's honestly like we have new sofas again. Having done a price check elsewhere I can assure you their prices are more than reasonable too. Use them!

A wee update. Now we've had our new cushions for a while we have decided to replace the back cushions for the big sofa as the foam isn't particularly comfortable on a big cushion. I'd ask about this before replacing.

We had a sofa that had always been uncomfortable from the day it was delivered. The cushions needed constant plumping and it got to a point that I avoided sitting on it due to the fact it was giving me a bad back. We were close to getting rid and laying out on another sofa when I looked into getting the cushioned restuffed. I found Putnams online and read the reviews and thought it was worth the gamble. I’m happy to say it was. Really good service from start to finish, and the sofa looks so much better and is now a pleasure to sit on. The whole process took about two weeks.
Would definitely recommend.

From the moment I first contacted Putnams they were so helpful and responsive.

After a few years of constant plumping, we wanted to change the fillings from feather to foam in our loaf sofa.. we are absolutely delighted with the refilled cushions! they are amazing and I only wish I had got them done sooner… It’s given the whole room a new lease of life. The sofa is so comfortable and NO MORE PLUMPING!!

The service was so quick.. less than 2 weeks from sending the covers to receiving the fully refilled cushions… I would definitely recommend Putnams to anyone who is looking for a similar service

Lovely people to deal with. We have been dealing with this company for years and have always found them to be helpful, diligent and best of all pleasant to interact with.

Bought a replacement pillow case. Expensive and their ‘best quality’. Followed instructions to wash and now it doesn’t fit the pillow.

I purchased this bed wedge because it was advertised to use for side sleepers. I Used following the guidelines. Big mistake as now suffering with neck and shoulder pain! After complaining Putnams refused to give me a full refund & refunded me a small amount because protective cover was removed & they don't refund if the plastic cover is removed!. It was not fit for my purpose as a side sleeper. Lot of money to pay for pain!! Left with a personal injury now. I'm not the only person who had problems after using this product if you check reviews. 65695 Oder number

Excellent service. A very simple process, good value and the revived sofa cushions are extremely comfortable. Glad we didn’t buy a new sofa!

Great customer service and wonderful products. I highly recommend them.

Purchased a wedge for my coccyx pain, and it actually made the pain worse.

Great that they make it in the UK, but the quality of it doesn't seem to be particularly good. Just nice packaging. Then again, I didn't keep it as it wasn't helpful, so I had the pleasure of sending it back at my expense for 5£. (Non refundable)

On the website, it says it's suitable for all office chairs. The one I have is an ergonomic one of sorts, so I suspect that's why it may have aggravated the pain. I pointed this out to the Customer service team, but they didn't update it on the website.

Can't understand why it would cost such a premium price, apart from the cost of rent in the UK.

Edit 10/29/2025
After my original 1-star review (below), the company Putnams reached out offering to refund the full product price if I agreed to remove my review.

That’s not customer service that’s an attempt to buy silence.

I declined, because honest feedback helps protect other consumers. Trying to purchase positive optics instead of fixing what’s wrong is shady and unethical. If your business relies on paying people to erase criticism, it tells you everything you need to know about their confidence in their product.

As a reminder, the product was still terrible flimsy foam, cheap cover, and not remotely worth the price. The follow-up behavior only confirmed my initial impression: poor quality, poor integrity.

Original Review 10/24/2025
I bought the Travel Topper and honestly, it’s one of the worst purchases I’ve made. The foam is cheap, the cover is paper thin, and trying to get the foam insert into it is a complete joke — it crumples and twists like tissue paper. For something that cost me nearly $200 with shipping, I expected quality. What I got looks and feels like a $20 bargain bin Walmart mattress cover. Absolutely not worth the hype or the price.

Everything about Putnams was second to none - so much so that I signed up to trust pilot tonight for the first time just to review them!

My sofas now have a new lease of life thanks to Putnam’s cushion refilling service which was a very easy process. I am delighted with the outcome.

Can you believe I was worried about going on holiday because I wouldn't have my trusted Putnam's pillow. So I bought the travel version for next day delivery. Arrived and packed easily into my carry-on case with my clothes for 10 days. Wish I had done it years ago. I have introduced 3 people to Putnam's, all are as appreciative as I am of this wonderful product.

Excellent service from Putmans. Tracy was very informative and helpful from the start. She saved me from being quoted to high for our cushion refill because we had measured it incorrectly. The turn around time was great and our cushions feel fantastic. It has saved us from buying a new sofa as loaf don’t offer cushion replacements. Would highly recommend!!

Excellent service from Putnams! Will definitely use them again.

We had our sofa refilled by Putnams. It was such a quick, easy and smooth process. Tracy was on hand for all of my questions and explained very clearly to me how the sofa would look and feel. Putnams are absolute experts when it comes to foam and we felt like we could completely trust their advice. The cushions were sent to us after a week of confirming the order and we are so pleased with the result. No more plumping cushions every day!

Had my sofa cushions refilled and I am very pleased with the results easy process from start to finish many thanks

I would not hesitate to recommend this company. I had some worn out saggy cushions on a sofa I'm still very fond of and wasn't sure what to do. I read good things about Putnams online, called them and spoke to a lovely lady who told me all about the cushion refilling service they provide and emailed the information I needed. I sent the cushion covers to them and within ten days received my newly refilled cushions. My old sofa feels like new again and I couldn't be happier! They did an amazing job and at a very affordable price. Thank you so much Tracy and everyone at Putnams. Seriously can't recommend them highly enough.