Loving the Oleander; knitting up a little summer weight color work sweater (Alpine Bloom by Caitlin Hunter). I was a little skeptical about the Witch Hazel for a washcloth, but it's my new favorite, b... See more

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Discover our naturally gorgeous yarns: 45 natural-fiber yarns in 1000s of glorious colors... And you'll only find them at Purl Soho! For over 20 years we have been an independent, women-owned business, staffed and run by passionate knitters. We live and breathe yarn and love every single one we create... We know you will, too! In addition to yarn, be sure to explore our vast collection of one-of-a-kind knitting patterns for all levels, including 1000s of free knitting patterns. Our beautiful photos show you exactly what you're going to make, while our super clear instructions and legendary knitting tutorials will guide you through every step. We are based in the USA, but we ship all over the world. Try us... You'll feel inspired and supported and will surely knit something beautiful!
Contact info
United States
- customerservice@purlsoho.com
- www.purlsoho.com
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Love the yarn I purchased
Love the yarn I purchased! Making cotton/linen washcloths for guests at a bridal luncheon. The yarn is a wonderful weight and so easy to work with. Perfect color for the wedding party. Ordering was a breeze and it arrived quickly!
Colors on websight not accurate
Yarn is lovely , websight of colors terrible so a lot of pricey postage back and forth . Used to be on east coast (ny) now in CA . Cost me $20 to return 6 skeins of color issues of yarn .

Reply from Purl Soho
I love my purl soho yarn
I love my purl soho yarn. I hate that you sent me a sample of yarn to make the bobble blanket though!!!! It’s so pretty, so I am going to have to buy the yarn and the pattern. Just sending it, and letting me touch it, tricked me into wanting to buy it. I guess I’ll have to suck it up and love it!!! Lol. Just kidding, it’s so beautiful. Thanks for sending it.
Sincerely,
Marta Dulfer
As always
As always, everything is perfect and delivered even faster than I thought!
Now, I need the time to get started on my next project.
Experienced knitter
I have knitted for over 50 years for family and friends and have found Purl Soho have the highest quality yarns of any supplier I have found They have also beautiful patterns and their services is excellent ! Well worth paying the postage costs to Australia!
The yarn arrived promptly
The yarn arrived promptly. It is beautiful yarn and it was lovely receiving a sample skein.
Yarn is stunning, packaged beautifully
I look forward to trying this pattern kit. It was recommended by AmyBeth on the Fat squirrel podcast. She always makes such beautiful things so I look forward to trying the kit I purchased.
Sunshower Cotton is nice!
Not a big fan of knitting with cotton, but Sunshower Cotton was lovely. Needed to make some baby washcloths and the Corn on the Cob color was perfect for rubber duckies!
Quality goods and service
The description of the products you sell is thorough, and the color is accurately presented. My order was delivered quickly.
Love the site!
Ordering from Japan
I ordered from Japan, using the lowest price shipping method. The package was delivered in about 10 days(faster than I imagined), and I even found a cute small sample yarn in n the package. Overall I very much enjoyed the shopping experience without any stress.
Quick shipping
Quick shipping, well packaged, very happy with the wool in person. So soft and a gorgeous colour. Purchased Linen Quill in Rose Quartz.

Reply from Purl Soho
Easy overall
Easy ordering, quick delivery and MOST importantly, it was great yarn. Beautiful fabric and easy to knit.
Great patterns and great yarns make…
Great patterns and great yarns make Purl Soho my guilty pleasure. I learn so much from each new pattern.
First time purchaser
After I placed my inital order, I placed a 2nd one right away (because I forgot item). I asked to have both orders combined to recieve free shipping on the 2nd order and they did exactly that .. and refunded the shipping fees on the 2nd order! This is my first time using Purl Soho yarn, its beautiful to work with. I will be buying from again.
Top down knit top
I love the fact that there are three patterns in one. Very easy to follow the instructions and I have nearly finished my top. Thank you for a really great pattern.
Easy website to navigate and make my…
Easy website to navigate and make my purchase. Swift shipping. Happy with my purchases.
Wonderful yarn!
I love working with that yarn for the cutest purse ever. I will probably make more than one! The yarn is beautiful, it arrived promptly and it works up beautifully!
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