Excellent despatch and delivery. Lovely maple syrup.
Have been a customer for quite some time now, they've never disappointed me. Gorgeous maple syrup. Very quick despatch timings and delivery. Will continue to buy from them.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Our Canadian maple syrup is unlike other pure maple syrup brands. It's free of colourings, artificial flavours and isn’t diluted with cane sugar or corn syrup.
Edgar Buildings George Street 3, BA1 2FJ, Bath, United Kingdom
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Have been a customer for quite some time now, they've never disappointed me. Gorgeous maple syrup. Very quick despatch timings and delivery. Will continue to buy from them.
Maple syrup was never delivered and the company refused to refund me. This is despite evidence from Ring doorbell and two adults that no delivery was attempted. Avoid this company.
Delicious maple syrup, prompt delivery - trouble free! Thank you!!
Great service and great products. We are regular buyers of the cookies and Maple syrup butter. They remind us of our holiday in Canada :)
Regularly have some great offers on sale.
Ordered several maple cookie boxes which were on sale. They sent them all with 2 weeks left before expiry. When I informed them of this, they just said well it was discounted and they were trying to get rid of stock. No where on the website did they say the cookies were discounted because of this reason. They were no help in further correspondence.
As a Canadian living in the UK, I was buzzed to discover Pure Maple. All the syrups I have bought here in the UK pale in comparison to what I can get in Canada and I always make a point to stock up when I am back home. However, as I ran out I hoped this site would fill my need. As a connoisseur of maple syrup I can tell you that their products aren't great - their dark robust syrup is a joke, has no depth of flavour and just tastes like sugar. The popcorn I ordered was stale. I wasn't offered a refund instead a credit towards my next order, except I will never order again. Very disappointing.
Met the lovely owners at their stall in Gloucester Quays Christmas market and was immediately impressed by their genuine enthusiasm for maple syrup.
Ended up buying
- a bottle of maple syrup; strong but smooth flavour that's way better than the grade 2 junk sold in supermarkets,
- maple butter; perfect on crumpets,
- maple fudge; no sugar with a delicious lingering taste. Makes a great sweetener in tea (without milk).
We're preparing our next online order.
Check out the recipes on the website too.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.