Really impressed with the gym, however, I worry it might not have enough equipment as its only getting busier. Also another shower would be ideal, having only 1 shower seems like an oversight. I com... See more
Company replied
Location
Switch locationHarrison Way, PE27 4NB St Ives, Cambridgeshire, GB
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See what reviewers are saying
Great facility, with clean and high quality equipment, open 24hours. The instructors and classes are fantastic too. In my mid 40s and fittest I've ever been, first time I've managed to keep a regular... See more
Company replied
The gym is generally nice and clean with enough machines, I live locally and avoid peak times so it’s always a pleasant environment. Massive con is that it doesn’t have the sports water machine, to... See more
Company replied
I like the gym, it's clean, good atmosphere and they have all the machines you need. The half an hour classes in a circuit style, repeating the same 3/4 exercises not for me. I don't enjoy the class... See more
Company replied
Company details
About PureGym UK - St Ives
Written by the company
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Everybody Welcome at the UK’s favourite gym
At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.
From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.
We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.
We offer:
- Hundreds of gyms nationwide
- No contract memberships
- 24 hour opening times
- Classes included in your membership
- A huge range of quality kit
- Experienced Personal Trainers
Contact info
Harrison Way, PE27 4NB, St Ives, Cambridgeshire, United Kingdom
4.5
Excellent
59 reviews
Replied to 94% of negative reviews
Typically replies within 1 week
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Reply from PureGym UK - St Ives
Hi Adam- Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We love being able to help and chat to our members when given the opportunity to do so and we are really happy to hear you enjoy using the gym overall! Thanks, PureGym
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30 October 2025
Reply from PureGym UK - St Ives
Hi John - Thank you so much for sharing your feedback—we’re thrilled to see your 5-star review! We aim to make the start of your fitness journey as smooth and hassle-free as possible, so it’s fantastic to hear that joining us was easy for you. We’re excited to have you as part of our community and look forward to supporting you in reaching your fitness goals! Thanks, PureGym
Reply from PureGym UK - St Ives
Hi Guy - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars! It's great to hear you found the sign up process easy and found the membership options clear, that's exactly what we aim for! We’re excited to have you as part of our community and look forward to supporting you in reaching your fitness goals! Thanks, PureGym
Reply from PureGym UK - St Ives
Hi Herculine - Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We love being able to help and chat to our members when given the opportunity to do so! We are really happy to see your positive comment! Thanks, PureGym
Reply from PureGym UK - St Ives
Hi Natalia - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Good customer service
Good customer service
Clean environment with really good machinery
27 July 2025
Unprompted review
Reply from PureGym UK - St Ives
Hi Sean - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.We do our very best to provide a wide range of equipment/kit so that members have a variety of ways to workout. It’s great to see your positive comments! Thanks, PureGym
The gym I go to is very welcoming
The gym I go to is very welcoming, friendly and a lovely atmosphere. I am of the much older generation and I feel included. There’s always a willing helping hand.
20 January 2025
Unprompted review
Reply from PureGym UK - St Ives
Hi Teresa - Thank you for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and to do so, in a clean and friendly environment.
We know just how anxious the thought of going to the gym can be for beginners and we want to do our very best, to provide that safe and relaxing space for our members. We are really happy to hear you enjoy using the gym! Thanks, PureGym.
Good sound induction
Good sound induction, friendly introduction to the gym.
18 January 2025
Unprompted review
Reply from PureGym UK - St Ives
Hi Mr Reeves! Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
We also love being able to help and chat to our members when given the opportunity to do so; great to hear you enjoyed your induction. See you back in club soon! Thanks, PureGym
No sled...But cheap and open 24x7.
Been using St Ives PureGym now for a year or so. Its clean, tidy (apart from first thing in the morning) and spacious. It has enough equipment to cope with the times i go but expect its busy during peak times. There is not much of a gym atmosphere here, head phones in and plough on through your workout. It doesn't offer the sports water nor does it have a sled track like some other PURE's. But it is the cheapest by far for membership and 24 hours so not all bad.
6 January 2025
Unprompted review
Reply from PureGym UK - St Ives
Hi Dan - Thank you for taking the time to leave this review! We understand that cost is an important factor when choosing a gym, and we strive to provide value by offering a clean, well-equipped, and welcoming environment for all our members.
Our goal is to ensure you have a safe and enjoyable space to focus on your fitness while keeping things affordable. We truly appreciate your feedback and will continue working hard to meet your expectations. Thanks, Tom.
Great gym
The gym is always very clean and tidy, all of the equipment is in very good condition and the gym layout is nice and spacious.
21 December 2024
Reply from PureGym UK - St Ives
Hi there - Thank you so much for taking the time to leave a review. We always value feedback from our members and are glad to hear you're happy with the space available in the gym.
We strive to create an environment where everyone can comfortably work out without feeling crowded, so it’s great to know that’s been your experience. We're thrilled that you enjoy using the gym, and we’ll continue working to provide a spacious and welcoming atmosphere. Thanks again, PureGym.
In comparison to the gym I go to pure…
In comparison to the gym I go to pure gym beats it. The equipment is well looked after, the staff are friendly and the facilities are clean and maintained.
22 December 2024
Reply from PureGym UK - St Ives
Hi there - Thank you so much for your feedback! We're glad to hear you enjoyed the friendly staff and the range of equipment we have available. We believe it's essential to create a welcoming and positive environment where our members can feel comfortable and energized.
Our staff works hard to ensure that every experience is enjoyable, and it's wonderful to know that this effort made an impact on your visit. We truly appreciate your support and look forward to seeing you again! Thanks, PureGym.
Great facility, equipment and classes
Great facility, with clean and high quality equipment, open 24hours. The instructors and classes are fantastic too. In my mid 40s and fittest I've ever been, first time I've managed to keep a regular gym routine going for more than a year.
14 December 2024
Reply from PureGym UK - St Ives
Hi there - Thank you for taking the time to leave this review! We’re delighted to hear that you’re having such a transformational experience in our gym.
Helping our members achieve their goals and feel their best is what drives us every day, and your kind words mean the world to us. Keep up the amazing work—we’re excited to continue supporting you on your fitness journey! Thanks, PureGym.
Great atmosphere
Great atmosphere , knowledgable friendly staff , clean equipment.
4 December 2024
Unprompted review
Reply from PureGym UK - St Ives
Hi Abbie - Thank you so much for your feedback! We're glad to hear you enjoyed the friendly staff and great atmosphere. We believe it's essential to create a welcoming and positive environment where our members can feel comfortable and energized.
Our staff works hard to ensure that every experience is enjoyable, and it's wonderful to know that this effort made an impact on your visit. We truly appreciate your support and look forward to seeing you again! Thanks, PureGym.
I did not receive the pin in time to…
I did not receive the pin in time to access the gym and could not access my email from the phone paying then twice for the session and having to be let in by a member of staff
1 October 2024
Reply from PureGym UK - St Ives
Hi Christopher - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback.
You can get a PIN reminder here: https://auth.puregym.com/account/forgottenpassword
If you experience further issues, please get in touch with us directly with the Gym Manager/Member Services to provide more information (such as date and time or names etc.) we can look into assisting you with this. Thanks, PureGym
Very positive, with one comment
The environment was very hygienic and I enjoyed the options I had. The only downfall I encountered was that it was not clear how to adjust some equipments as a beginner so I could not use them.
13 July 2024
Reply from PureGym UK - St Ives
Hi there! Thanks for taking the time to leave this 4 star review, we always appreciate and take on board member feedback.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
We are really happy to hear you enjoy using the gym, overall!
We are always looking to improve our facilities; we appreciate the point raised and we’ll look into this! Thanks, PureGym
I spoke to the deputy manager who…
I spoke to the deputy manager who explained the membership application process really well.
22 April 2024
Reply from PureGym UK - St Ives
Hi there - Thank you for the 5* review and welcome to PureGym!
That's awesome to hear and we hope you enjoy your new membership with us!
Thanks, PureGym
Pure Gym St Ives Cambridgeshire is an…
Pure Gym St Ives Cambridgeshire is an excellent gym , good variety of equipment ,classes and the staff are really supportive and friendly, making it a really positive environment and overall experience . Good work guys .
21 March 2024
Reply from PureGym UK - St Ives
Hi Abigail. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Reply from PureGym UK - St Ives
Hi Jules. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
People breaking into the gym during my…
People breaking into the gym during my workout constant security talking to them on the tannoy.
24 February 2024
Reply from PureGym UK - St Ives
Hi Greg. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
We would like to apologise for any inconvenience caused. It would really help us if you could get in touch directly with the Gym Manager to provide more information (such as date and time etc.) so this can be investigated.
Thanks, PureGym.
Where’s the water machine?!
The gym is generally nice and clean with enough machines, I live locally and avoid peak times so it’s always a pleasant environment.
Massive con is that it doesn’t have the sports water machine, to say it’s pretty much a brand new gym this is very disappointing especially when it’s charged for in the plus membership.
4 January 2024
Unprompted review
Reply from PureGym UK - St Ives
Hi Matt. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
We are always looking to make improvements to give our members the very best! If you have any specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed.
Thanks, PureGym.
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