On average I go to the gym 5-6 times per week. The Manager and the gym are the best, she is very friendly, fun and excellent at motivating gym goers even when -7 degrees in winter can dissuade the hea... See more
Location
Switch location26 Tower Street, HG1 1HS Harrogate, GB
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Facilities and staff are very good. Fees are very competitive and great value. Some equipment could do with being replaced/upgraded quicker, especially those that are used excessively e.g. spin bikes.... See more
Company replied
Harrogate gym is claustrophobic at times and way too busy for my liking. The equipment is tired and some definitely needs updating. It also needs more of popular pieces of equipment, like leg cur... See more
Company replied
Manager Claire and assistant Manager Mike do an excellent job of making members feel part of a community at Harrogate PureGym. Their enthusiasm and hard work really shows. Nothing is too much troubl... See more
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Company details
About PureGym UK - Harrogate
Written by the company
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Everybody Welcome at the UK’s favourite gym
At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.
From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.
We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.
We offer:
- Hundreds of gyms nationwide
- No contract memberships
- 24 hour opening times
- Classes included in your membership
- A huge range of quality kit
- Experienced Personal Trainers
Contact info
26 Tower Street, HG1 1HS, Harrogate, United Kingdom
4.2
Great
102 reviews
Replied to 94% of negative reviews
Typically replies within 1 week
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Reply from PureGym UK - Harrogate
Hi Janet - Thank you so much for sharing your feedback—we’re thrilled to see your 5-star review! We aim to make the start of your fitness journey as smooth and hassle-free as possible, so it’s fantastic to hear that joining us was easy for you. We’re excited to have you as part of our community and look forward to supporting you in reaching your fitness goals! Thanks, PureGym
So easy to join
Really easy to join. Also so reasonable with no tie in contracts. All round great experience.
29 October 2025
Reply from PureGym UK - Harrogate
Hi Buck - Thank you so much for sharing your feedback—we’re thrilled to see your 5-star review! We aim to make the start of your fitness journey as smooth and hassle-free as possible, so it’s fantastic to hear that joining us was easy for you. We’re excited to have you as part of our community and look forward to supporting you in reaching your fitness goals! Thanks, PureGym
Use to be a member and I miss it…
Use to be a member and I miss it terribly all the time and want to be back so badly.
17 January 2025
Unprompted review
Reply from PureGym UK - Harrogate
Hi Sara, we're sorry to hear you miss PureGym but we're glad we were able to provide you with an experience worth a 5* review!
Hopefully we'll see you again some time in the future.
Thanks, PureGym
Reply from PureGym UK - Harrogate
Hi Jorge. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Friendly, knowledgeable staff
Friendly, knowledgeable staff and a good range of classes
30 April 2025
Unprompted review
Reply from PureGym UK - Harrogate
Hi Daffyd - Thanks for taking the time to leave this review, we are pleased to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
the gym is good but bathroom is a…
the gym is good but bathroom is a little bit small and you can’t take your towel with your and clothes as well
19 April 2025
Reply from PureGym UK - Harrogate
Hi there - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. Please note due to the situation of our gyms it isn't always possible to extend the site itself, however, we are always looking to expand and improve our facilities where possible, so please keep an eye out for updates. You can bring your own clothes and towel and you can store them in the locker too while you workout.
If you have any specific suggestions regarding the layout of the gym please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. Thanks, PureGym.
Great place!
Highly recommend Harrogate Pure Gym, always friendly, great space. Wide range of equipment, highly skilled staff always on hand to help, good atmosphere
Classes are great too!
18 April 2025
Unprompted review
Reply from PureGym UK - Harrogate
Hi Zita - Thank you so much for your feedback! We're glad to hear you enjoyed the friendly staff and great atmosphere. We believe it's essential to create a welcoming and positive environment where our members can feel comfortable and energized.
Our staff works hard to ensure that every experience is enjoyable, and it's wonderful to know that this effort made an impact on your visit. We truly appreciate your support and look forward to seeing you again! Thanks, PureGym.
Sick place friendly people good weight…
Sick place friendly people good weight selection and equipment
18 January 2025
Reply from PureGym UK - Harrogate
Hi there – Thank you for leaving this review! Our team genuinely enjoys assisting and connecting with our members whenever we can, so it's wonderful to hear that you've had such a positive experience with us. We're thrilled to know that you're happy with both the gym and the support from our team. Thanks again, PureGym.
Great first experience!
It was busy but not too busy! Plenty of equipment. The Manager and another member of staff were around and busy. The Manager was also super helpful when I had a question to ask. Great first time experience.
10 January 2025
Reply from PureGym UK - Harrogate
Hi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Is the air con broken?
Is the air con broken?
The gym is great apart from downstairs in the free weights area at Harrogate, there appears to be no air con, the air is hot and stuffy. It has been like this for the last 2 weeks!
14 December 2024
Reply from PureGym UK - Harrogate
Hi there. Thanks for taking the time to leave this review, we are happy to see this is 4 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We are always looking to make improvements to give our members the very best! If you have any specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Very nice gym
I was visiting for 2 weeks. Really enjoyed the gym and staff was very helpful. Thank you for offering 24/7 access. I was able to workout before my family got up and ready to head out for the day. I will definitely use your gym again.
15 December 2024
Reply from PureGym UK - Harrogate
Hi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Refurb made the gym worse!!
Since the recent refurb, the gym has too much equipment for the size of the gym, they have tried to cram far too much in!, it makes it an uncomfortable and much less pleasant place to train. Ironically, the men’s changing facilities are way too sparse!, with a large area of wasted space, which means, no matter how few people are getting changed, you always end up being on top of each other??
15 December 2024
Reply from PureGym UK - Harrogate
Hi there. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We are always looking to make improvements to give our members the very best! If you have any specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. Thanks, PureGym.
Would not accept my credit card or US…
Would not accept my credit card or US zip
Insufficient feedback on noted problems. I wanted to join for a month but had to settle for a day pass
19 October 2024
Reply from PureGym UK - Harrogate
Hi William - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused.
Our monthly memberships do require a UK valid debit account that accepts direct debits, we are not able to accept international payment methods or credit cards for this.
You can however purchase day passes with a credit card which can range from a 1 day pass to 30 day pass. For more long term memberships, you can purchase a fixed term (3-12 month) membership. This may be more beneficial for you. Thanks, PureGym.
Difficulty with Day Pass process
I am a member at Aylesbury. I went to Harrogate and found it very difficult to get a day pass. I think I bought 2 when I only wanted one, both provided me with a 4 digit PIN that did not work. In the end I buzzed for assistance and was helped by the Puregym staff. They gave me entry. No complaint regarding the Harrogate gym or staff. It was the process of securing a day pass
15 September 2024
Reply from PureGym UK - Harrogate
Hi Richard. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused.
If you do already have an existing active membership you will be unable to purchase another under the same email address; including a Day Pass.
You can use an alternative email address, or we can look to add temporary access on for you. This would be £1-3 per day dependant on your chosen club.
Just reach out to Member Services who can apply this for you. Thanks, PureGym
Reply from PureGym UK - Harrogate
Hey Sonny - That's awesome to hear and thanks for the 5* feedback!
Thanks, PureGym
Reply from PureGym UK - Harrogate
Hi there! Thank you for taking the time to leave this 5 star review. It is great to hear the joining process was straightforward.
Hope you enjoy your membership with us! Thanks, PureGym
Excellent gym lots of different gym…
Excellent gym lots of different gym equipment. Great staff fabulous atmosphere. Very clean all over the gym. Excellent changing rooms and showers. Great app with information.
28 August 2024
Unprompted review
Reply from PureGym UK - Harrogate
Hey Janet, thank you for taking the time to leave this 5* review!
It's important to us to provide our members with a great space to work out, in a clean and friendly environment and we're so pleased to hear you are enjoying PureGym!🙌
Thanks, PureGym
Don't expect emails to be responded to
Don't expect emails to be responded to. Everything is online but the rhetoric and reality as mismatched. 'Send the gym an email if you want to look around before joining'. Did so but no reply. Disappointing for someone new to gyms
12 August 2024
Reply from PureGym UK - Harrogate
Hi Alistair. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused.
If not heard back from the gym team please reach out to Member Services; from here we can look to contact them on your behalf to arrange a tour. Thanks, PureGym
Reply from PureGym UK - Harrogate
Hi Brian - Thank you for the 4* review and welcome to PureGym!
We hope you enjoy your new membership with us!
Thanks, PureGym
Fix your Wi-Fi at Harrogate gym
Fix your Wi-Fi at Harrogate gym please. At first, I didn’t pay much attention to it but now it’s been a few weeks without reliable Wi-Fi and it becomes ridiculous that pure gym seems too ignorant to fix the issue. Get a new router or something. It’s not hard. I believe, every gym member would appreciate working Wi-Fi more than new flooring that took weeks too long to finish.
29 July 2024
Unprompted review
Reply from PureGym UK - Harrogate
Hi there. Thanks for taking the time to leave this review. We would like to apologise for any inconvenience caused.
We would like to assure you that we are reviewing feedback and will ensure this is addressed in club.
To connect to the Wi-Fi, select the PureGym Wi-Fi and you will be redirected to a log in page whereby you will just need to enter your email address and PureGym PIN!
If issues persist, please speak to a member of staff in the gym. Thanks, PureGym
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