Pump Hair Products Reviews 

2,811
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Conditioning mask against brassy blonde worked perfectly, I saw results after one use without looking overtoned (some other products make my hair look dull grey or only tone my highlighted strands), a... See more

Rated 5 out of 5 stars

I don't always write these kind of reviews, which should tell you how stoked I am with the Pump products for my toddler who has gorgeous but hard to manage curly hair. It smells great, it doesn't irri... See more

Rated 5 out of 5 stars

We noticed a huge difference after the first wash! My child has mixed heritage (afro-euro hair), which needs lots of hydration, because it gets very tangled and dry quickly. The Pump Kurly Kidz Pack h... See more

Rated 5 out of 5 stars

I love it as an everyday spray before or after drying your hair. I have been using this for many years I have stocked up as I love this product. Light weight feel

Company details

  1. Beauty & Well-being

Information provided by various external sources

Sulphate free, organic haircare range made and packaged right here in Australia! No harsh chemicals. Advanced hair growth shampoo formula. #getpumped


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(2,811)

1 review in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

These pump products are so true to…word

These pump products are so true to word. The service was so quick arrived within 2 days. I would highly recommend to anyone. My bleached hair often gets the yellow tinge to it and pump purple shampoo and conditioner works to bring up the bleach to a really nice white/silver. Love these products and will absolutely continue to use them

25 July 2023
Unprompted review
Rated 5 out of 5 stars

pump goes the distance

Arrived promptly after an easy order
Best product Ive ever used on my frizzy, fly away hair. This is the third time I've ordered and never disappointed.

24 June 2023
Unprompted review
Rated 4 out of 5 stars

New user

just started to use these products and seem to have a very positive impact on my hair

28 July 2023
Unprompted review
Rated 5 out of 5 stars

Pump is fabulous

Pump is fabulous! My hair feels and looks healthier, I can tell it's growing faster and pump smells awesome!
Shipping was quick, too.

8 July 2023
Unprompted review
Rated 5 out of 5 stars

Quality

Fast delivery. I got one of the hair packs and it’s really great value for money, and the products have all taken to my hair so nicely. The products feel quality.

26 July 2023
Unprompted review
Rated 5 out of 5 stars

These are phenomenal products

These are phenomenal products. I bought the Kurly Kidz range and couldn't be happier. They have helped to tame my 3y.o frizz back to his ringlets. I have noticed a huge difference in my scalp from the serum and its great! Love love love

26 July 2023
Unprompted review
Rated 5 out of 5 stars

Customer Service

My first order never turned up and when I emailed Pump Hair Care they had my new order shipped the same day. Great customer service.

15 July 2023
Unprompted review
Rated 5 out of 5 stars

Great healthy hair care

The order was processed and shipped fast. The products are free of all the bad chemicals like SLS and SLES etc which is very important to me as your skin is your biggest organ. The curly hair mask is fantastic and smells sublime.

24 July 2023
Unprompted review
Rated 5 out of 5 stars

Excellent product for all hair types

Excellent product, with a range of products for all hair types. My hair has never felt and looked so good. Fair price for the quality and prompt and reliable shipping too. I've been using Pump products for a good many years now after searching for something suitable and I have never looked for anything else since. Thank you Pump!

20 July 2023
Unprompted review
Rated 5 out of 5 stars

I've used other purple products before…

I've used other purple products before but nothing compares to Pump in my experience. It really tones your hair taking away the yellowing. I get a full head of foils and after I get home from my hairdresser, I go and use my Pump mask, it does a better job than my hairdresser.. hmm, maybe I need a new hairdresser 🙈

20 July 2023
Unprompted review
Rated 5 out of 5 stars

curly hair

I have very curly hair, it has been out of control for years. With the pump curly girl range, it looks and feels amazing.

12 July 2023
Unprompted review
Rated 1 out of 5 stars

Would not recommend this company

I haven’t used the curly hair products as I am very happy with the brand I use that my hairdresser recommended. I did however purchase the diffuser which the advert implied would fit and a hair brush.
The diffuser doesn’t fit and when I emailed support to find out if there was an adaptor they didn’t even bother to answer me. The site did not list a dimension of the diffuser so I couldn’t check if it fitted my common hairdryer.
You need to brush carefully with the brush or it falls apart.
It’s all a bit disappointing but the worst part is them ignoring my emails. I understood it would cost me more than it is worth to return the product- I just wanted to know if there was an alternative.
Would not recommend using this company at all.

21 June 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look