The best card from experience. Offers with companies are good, cashback is incredible, and the knowledge to know when they can let you borrow more is 2nd to none. Also putting money back onto card is... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I keep my side of the deal, Pulse keep theirs, everyone's happy!!! Fool proof app, excellent customer service whenever I ever reached out to them, credit limit reflective of my management of my debt... See more
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Been with this card company for a good few years now and they have been excellent, handling any queries or questions I might have had via their customer service department, I never been miss charged,... See more
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The card is link to my amazon account and allow me to purchase items easily without restriction. It also increase my credit limit and allow me to pay a reasonable amount on each of my supplies. The ca... See more
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Company details
Written by the company
Pulse is a credit card that rewards your everyday spending with cashback offers and pocket-friendly savings. It’s available by invitation only and designed for people who want to get more from their spending while keeping their credit simple and manageable. You can earn extra value from the purchases you’re already making through cashback offers, while easily tracking your spending, checking your balance, and managing repayments – all in one place. Simple tools help you stay in control of your account, making managing your credit feel more rewarding. Representative 39.9% APR (variable). NewDay LTD. Subject to status. 18+. UK only. T&C’s apply. Credit limits and score could increase with responsible account management
Contact info
United Kingdom
- www.pulsecard.co.uk
4.5
Excellent
1K reviews
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Brilliant and rated are great help me…
Brilliant and rated are great help me out a lot thank u
2 April 2026
Reply from Pulse
Hi, Thank you for choosing us as your card provider. We're pleased to have you as our customer 😊 Thanks, Michelle.
Never had any problems.
Never had any problems.. accepted almost everywhere.. balance transfers are really good
2 April 2026
Reply from Pulse
Hi Colin, thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 Thanks, Michelle.
No problems but loathe to increase…
No problems but loathe to increase credit limit after years of unblemished payments on time. Also rewards could be more generous for what they probably charge retailers.
26 March 2026
Reply from Pulse
Hi Graham, I would like to thank you for your feedback, as we are always working to improve our services. best, Elan
I’ve been using my Plus credit card for…
I’ve been using my Plus credit card for a while now and overall I’m really happy with it. The application process was straightforward and quick, and I found the credit limit fair based on my situation.
One of the things I like most is how easy it is to manage through the app — everything is clear, from tracking spending to making payments. It really helps you stay in control and make proper payments based on how you spend, which has made managing my money much easier.
Payments are simple to make, and I appreciate the reminders which help avoid missing anything. Customer service has also been helpful whenever I’ve needed support.
Overall, it’s been a reliable and convenient credit card, especially if you’re looking to improve your credit and manage your spending better. I would definitely recommend it.
26 March 2026
Reply from Pulse
Hi Eden, Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 best, Elan
Excellent service.
26 March 2026
Reply from Pulse
Hi Muhammad, thank you for taking the time to leave us a review. We're excited to have you on board 😊 Thanks, Michelle.
Balance transfer
I am not happy about the service because i have been unable to do the balance transfer to another bank.
19 March 2026
Reply from Pulse
Hi Zita,
I'm sorry that you've had difficulty completing a balance transfer. We do offer a Balance Transfer service between most other high street lenders in the credit market, with the exception of some newer digital products, and American Express.
If you're looking to arrange a Balance Transfer via a Pulse account, to pay off another card, you can do this in the app by going to:
Pay > Balance Transfer
Please bear in mind that it can take between 3 hours and 3 working days for a Balance Transfer to be completed, once it has been arranged on the account.
I hope this helps!
Best, Elan
Not a great experience to say the least
Just like some other reviews said not a great experience with this company. I had arrangement in plan temporarily to help keep up, each and every payment was paid on time. One day I couldn't log in, tried everything. They basically in the background decided to close my account and sell it to another agency. Didn't let me know and didn't offer alternatives like stopping arranged payments. Few weeks later I received the letter saying that it was closed. No decency to communicate this with you beforehand, nor as it happens they just block you out of your account and leave you struggling to figure out what is happening.
12 March 2026
Unprompted review
Reply from Pulse
Good Afternoon, Tina,
Thanks for getting in touch and sharing your experience,
I apologise that you received a level of service that has not met your expectations. We want to ensure that we do everything we can to get it right for you next time.
Unfortunately, due to the public nature of this platform we are unable to discuss account specific information from here. We would however love to look into this further for you.
Please can you reach out to our Customer Service team on 0333 455 8930 at your next convenience. The team will have full access to your account and will be happy to help.
We hope to hear from you soon so that we can get this resolved for you.
- Kenith
excellent service quick to respond when…
excellent service quick to respond when i needed help , clear and positive response just the ticket and happy to recommend.
12 March 2026
Reply from Pulse
Hello Colin. We do aim to provide a high level of customer service, so it is great to see you received this when contacting us. Thank you for taking the time to leave us a positive review 😊Best, Audrey
I have been with pulse for awhile now…
I have been with pulse for awhile now using their credit card from time to time..Their customer service is very excellent and very professional on the phone. Missing on payments due date they kind of remind you without harrassing you, often finding way to help you out without stressing you.. Their monthly statement is also sent on time. Credit limit increases by asking you first.
12 March 2026
Reply from Pulse
Hi Remi, We do aim to provide a high level of customer service, so it is great to see you received this when contacting us. Thank you for taking the time to leave us a positive review 😊 best, Elan
Brilliant credit card
Brilliant credit card ,
Very informative about balances etc
Plenty of notifications when using to make sure I’m not been scammed
12 March 2026
Reply from Pulse
Hi Martin, Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 best, Elan
My Pulse.
All transactions clearly displayed. Great APP. Plenty of useful information and guidance. Very pleasant call service and so easy to follow.
12 March 2026
Reply from Pulse
Hi John, thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 Thanks, Michelle.
Reply from Pulse
Hi Mrs Hutton, thank you for taking the time to leave us a kind review, we appreciate it! 😊 Thanks, Michelle.
Having been in a difficult situation…
Having been in a difficult situation for a few years, although the card is one of the more expensives cards it was my lifeline and continues to be my 'go to'. Earning money off of me of course, but it helped me through some tremndous tough times which are over now. I am closer to my card than I am my bank.
5 March 2026
Reply from Pulse
Hi Peter, Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 best, Elan
I have always found it easy to use
I have always found it easy to use. It helps out at times I need it.
5 March 2026
Reply from Pulse
Hi Denise, Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 best, Elan
50/50
It's good to have this card never trouble one thing the charges is too high as the bank card changed
And other thing the have no flexibility in the rules and regulations
It's around 4 to 5 years that I have this card never missed any payment never goes over limits. Recently due to recent medical condition contact them just ask a favour but straight away the answer what is shows on document we have to follow.
I will keep this card after the payments going to £00.00 but never use for daily routine or online purchase unless have emergency.
Anyway it's not bad card just look/reads it's policy before applying/Use this card
Thanks
16 February 2026
Reply from Pulse
Good Afternoon,
We greatly appreciate you taking the time to share your experience with us, as well as providing your insightful feedback,
Rest assured we'll be passing on this feedback to the relevant team.
- Kenith
Not helpfull at all would not recamend
5 March 2026
Reply from Pulse
Hi Hazel, I am very sorry to read that you have not had the experience that you expected with us. I appreciate the time that you’ve taken to write the above.
Unfortunately, due to the public nature of this platform we are unable to discuss account specific information from here. We would however love to look into this further for you.
Please can you reach out to our Customer Service team on 0333 455 8930 or via chat in the app (More > Help & Support > Contact Us > Contact Details) at your next convenience. The team will have full access to your account and will be happy to help. We hope to hear from you soon so that we can get this resolved for you. Best, Elan
I have been with pulzs for a long time…
I have been with pulzs for a long time now never had an issue till now having trouble getting my referral bonus now no customer support been trying for days now an can only get AI to respond to me I am getting irritated badly
6 March 2026
Unprompted review
Reply from Pulse
Hi Brett, I am very sorry to read that you have not had the experience that you expected with us. I appreciate the time that you’ve taken to write the above.
Unfortunately, due to the public nature of this platform we are unable to discuss account specific information from here. We would however love to look into this further for you.
Please can you reach out to our Customer Service team on 0333 455 8930 or via chat in the app (More > Help & Support > Contact Us > Contact Details) at your next convenience. The team will have full access to your account and will be happy to help. We hope to hear from you soon so that we can get this resolved for you. Best, Elan
Reply from Pulse
Hi Zachary, Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 best, Elan
Poor balance transfer process with…
Poor balance transfer process with unclear requirements for amending direct debit. Live chat support next to useless and refused to pass me to their Supervisor...(we don't have one) or to get someone senior to email me a reply...(we don't have email)! Utter rubbish and unacceptable customer service.
I will be getting rid of my Pulse card and closing my account.
26 February 2026
Reply from Pulse
Hi Shaun,
Thank you for taking the time to leave us feedback. I'm sorry that you've not had the best experience with us.
I can assure you that we're a company that prides ourselves on a high level of professional service.
I apologise that this hasn’t been your experience on this occasion.
Please be assured that this feedback will be passed on to the relevant team for further review.
Regards, Julie.
Reply from Pulse
Hello Godfred. Thank you for your 5* review. We really do appreciate it. Best, Audrey
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