The experience was very good. The process was explained very clearly and the portal enables good communication. The online assessment with my chosen psychiatrist was good, although I found the techno... See more
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The gentlemen interviewing me was very understanding and patient. Even when things started going wrong for me during it. Like Amazon parcel delivery etc. he had a nice friendly demeanour. He diagnosed... See more
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Very supportive & put me at ease straight away. Also empathic, whereby I was not feeling rushed or uncomfortable. Very understanding & explained everything throughout. So so reassuring throughout whol... See more
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Dr Raj was exceptionally patient, pleasant and easy to speak to. He listened carefully and made me feel genuinely heard throughout the assessment. He was able to understand and relate to what I was tr... See more
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Company details
Written by the company
At Psychiatry UK, we believe that everyone deserves fast, compassionate, and expert mental health support - without long waiting lists or unnecessary barriers. We are the UK’s leading online psychiatry service, providing confidential assessments, diagnoses, and treatments for a wide range of mental health conditions, including ADHD, autism, anxiety, depression, OCD, and more. All our appointments take place online, so you can speak to an experienced consultant psychiatrist from the comfort and privacy of your own home. Our team includes over 280 GMC-registered psychiatrists and clinicians who bring deep expertise and genuine care to every consultation. Whether you’re seeking help privately or through the NHS via the Right to Choose pathway, we aim to make your journey to better mental health as smooth and supportive as possible. We’re proud to be rated Good by the Care Quality Commission (CQC) and to follow the highest clinical and ethical standards in everything we do. Every year, tens of thousands of people trust Psychiatry UK to help them take the next step towards feeling better. Wherever you are on your mental health journey, we’re here to listen and help you move forward.
Contact info
United Kingdom
- www.psychiatry-uk.com
4.5
Excellent
6K reviews
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My experience was made so much better…
My experience was made so much better than I thought it was going to because the psychiatrist made me feel at ease completely. He made me feel confident and comfortable to be able to talk to him about my personal situation.
8 August 2026
Reply from Psychiatry UK
We're so pleased to hear that your experience was made better by our psychiatrist and that they helped you feel at ease. It's wonderful that you felt confident and comfortable discussing your situation. Thank you for sharing your positive feedback.
Very quick service
Very quick service, everyone was kind and supportive, however I would like to know what my next steps are if their was an area of improvement
8 August 2026
Reply from Psychiatry UK
We're so glad you had a positive experience with our service and teams. We thank you for your feedback and as we are always looking for ways to improve everything for our patients. Thank you for sharing your feedback and experience with us.
The doctor was very helpful and…
The doctor was very helpful and explained everything very well so I could understand
8 August 2026
Reply from Psychiatry UK
We're so pleased to hear that you found our doctor to be helpful and that everything was explained clearly for you. Thank you for your kind feedback.
Good experience and professionalism
Waiting time was short. The doctor was professional, attentive, and understanding. Overall, the experience was good; it allowed me to get to know myself better and understand the reasons behind my behaviors. It reminded me of my childhood and my youth.
5 August 2026
Reply from Psychiatry UK
We're so pleased to hear that your wait time was short and that you found our doctor to be professional and understanding. It's wonderful that the experience helped you gain a better understanding of yourself. Thank you for taking the time to share your review with us.
Very friendly helpful and patient
8 August 2026
Reply from Psychiatry UK
We're so happy to hear that you found our team friendly, helpful, and patient. We appreciate you sharing your positive experience with us.
Jacs
Once my referral had been sent to Psychiatry UK by my GP. I soon received an email notifying me that I had been approved.
I then received the questionnaires within a short period of time and had an appointment approximately a week following their completion.
The whole process was efficient and easy to navigate.
The consultant I saw (Farah) was lovely and understanding and I didn’t feel unsupported at all, despite feeling very anxious prior to the assessment.
6 August 2026
Reply from Psychiatry UK
We're so pleased to hear that the process was easy to navigate for you. It's wonderful that our consultant made you feel supported and understood Thank you for sharing your positive experience with us. We will be sure to share this with Farah too, so thank you once again.
Understanding and professional
Understanding and professional, easy to open up to.
Thankyou
5 August 2026
Reply from Psychiatry UK
We're so glad to hear that you found our team understanding and professional, and that you felt comfortable. Thank you for your kind words and for taking the time to leave a review.
Was a great experience
Was a great experience. Was fast and the staff were really supportive.
5 August 2026
Reply from Psychiatry UK
We're so pleased to hear you had such a great experience and found our staff to be really supportive. Thank you for your positive feedback.
Reply from Psychiatry UK
We are so pleased to hear that you found our process efficient and that our report met your needs. Thank you for your positive feedback and for taking the time to share your experience with us.
Well mannered and very intelligent in…
Well mannered and very intelligent in the subject area, made me feel at ease and relaxed during the whole process
5 August 2026
Reply from Psychiatry UK
We're so pleased to hear that you felt at ease and relaxed throughout the process. Thank you for sharing your positive experience with us.
Very easy chat felt very comftible
6 August 2026
Reply from Psychiatry UK
We are so happy to hear that you felt comfortable during your appointment with us. Thank you for sharing your positive experience.
Adult ASD assessment with Dr Soumaya Nasser el din
I have had an adult ASD assessment with Dr Soumaya Nasser el din and I have had a very positivie experience. Despite my case being quite complex with a lot of previous mental health issues and childhood trauma etc she was able to take into consideration everything in order to make the best informed decision. The Doctor was very patient and reassuring which was very important, especially that I was very emotional during the assessmnet. She was very clear about what the assessment was going to look like and what the next steps are following the outcome which made me feel more calm about the process.
13 August 2026
Unprompted review
Reply from Psychiatry UK
Thank you for sharing your positive experience of our services with us. We're pleased to hear that during your assessment you felt supported. It's wonderful to know that our Dr Soumaya Nasser el din was so patient and reassuring. We will be sure to share your kind words with her. Thank you for taking the time to share your review with us.
Very good listened to what I explained…
Very good listened to what I explained with my difficulties and I felt comfortable .
8 August 2026
Reply from Psychiatry UK
We're so pleased to hear that you felt comfortable and that we listened to your difficulties. Thank you for taking the time to share your positive experience with us.
Go elsewhere!
Waiting 10 months for medication and not even at the “you’re one month from the top of the list” stage yet. To be waiting a year for a medicine you have been deemed as needing is shocking. Oh and they don’t respond to notes, they’re badly organised, they up the wait list and move the goal posts while you’re already on it, they seem on the face of it to not actually care about the patients. If they did they’d not have a year long wait list for someone to prescribe you medication. They keep claiming to be working on getting more staff but the wait lists go up and up, so why are they taking on more clients? Only good thing is the doctors! Both ASD and ADHD psychiatrists I saw were incredible. They seem to be under the impression when they diagnose you that you’ll be medicated within a few months though, so obviously they’re not involved in the process after they write the recommendation nor are they told that the people they diagnose will be waiting a really quite unacceptable time for medicine.
13 August 2026
Unprompted review
Reply from Psychiatry UK
We appreciate you taking the time to leave a review and share your experience. All feedback helps us to better understand patients experiences and identify opportunities to improve our service.
We are very sorry to hear how frustrating and difficult this wait has been for you. We completely understand how challenging it can feel to receive a diagnosis and recommendation for treatment to then face a wait before being able to access medication.
We are also sorry to hear that you felt communication was poor and that you experienced delays in receiving responses to your queries. We understand how frustrating it must have been to feel that waiting times continued to increase and that your expectations regarding the next steps in treatment were not met.
Whilst we are pleased to hear that you had positive experiences with both your ADHD and ASD psychiatrists, we are sorry that your overall experience of the service has left you feeling disappointed and unsupported.
We are committed to providing fair and timely care and continue to work hard to reduce waiting times for all patients. We recognise that this does not lessen the frustration of a long wait and we are sorry for the difficulties this has caused you.
Thank you again for sharing your experience. We recognise how difficult these waits can be and appreciate you taking the time to provide feedback that can help improve the experience of other patients.
Went under nhs Right to Choose
Went under NHS right to choose. 5.5 month wait. Psychologist was very helpful and put me at ease.
4 August 2026
Reply from Psychiatry UK
We're glad to hear our Psychiatrist provided helpful support and was able to out you at ease. Thanks for sharing your review with us.
Quick time frame to be seen and felt…
Quick time frame to be seen and felt heard and validated during my consultation.
4 August 2026
Reply from Psychiatry UK
We're so pleased to hear that you had a quick consultation and felt heard and validated. Thank you for taking the time to share your positive experience with us.
Very supportive all the way.
Very supportive all the way.
I was able to access through right to choose and they have certainly been a great help.
4 August 2026
Reply from Psychiatry UK
We're so pleased to hear that you found our support helpful and accessible. Thank you for sharing your positive experience with us.
Updated me throughout
Kept me updated frequently during my wait and provided me with resources during my wait time.
7 August 2026
Reply from Psychiatry UK
We're so pleased to hear that we kept you frequently updated and provided you with helpful resources during your wait. Thank you for sharing your positive experience with us.
Very professional and kind
Dr Bajcer was very kind and non judgemental, she kept me speak and listened
The diagnosis is even now a surprise for me a week later but she was so kind in how she explained it
6 August 2026
Reply from Psychiatry UK
Thank you for sharing your positive feedback. We are pleased to hear that your doctor was kind and non-judgmental, and that you felt listened to and supported during your appointment. We appreciate you acknowledging the clear explanation of your diagnosis.
ADHD referral
The whole experience from start to finish was very thorough and didn’t take long, from referral to the appointment took a month, easy to follow instructions, which is a relief as I’m not good at following verbal instructions
4 August 2026
Reply from Psychiatry UK
We're so pleased to hear that your experience was thorough and efficient, and that the instructions were easy to follow. Thank you for sharing your positive feedback with us.
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