Protyre Autocare - Yeovil Dampier Reviews 

1,054
TrustScore 5 out of 5

4.9

Dampier Street, Yeovil, BA21 4EN Yeovil, Somerset, GB


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Rated 5 out of 5 stars

We were extremely pleased with the service we received from Protyre. The company kept us informed about progress and the staff were very polite.

Rated 5 out of 5 stars

Needed a new set of tyres for our Ford Explorer EV. With a 20% offer and half price wheel alignment it was a no brainier to choose Protyre. Very knowledgeable depot manager. Excellent service and can... See more

Company replied

Rated 5 out of 5 stars

I visited Protyre recently at Dampier Street, Yeovil to have all tyres replaced. This was my first visit there. I cannot emphasise what great staff work there, from the reception to the fitters. I fel... See more

Company replied

Rated 3 out of 5 stars

Your premises were not tall enough for the tyres to be replaced to my vehicle under cover in bad weather. The spare tyre was not refitted as promised. I damaged another customer's vehicle while mov... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Dampier Street, Yeovil, BA21 4EN, Yeovil, Somerset, United Kingdom

  • 01935 433202

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,054)

33,287 reviews in the last 12 months

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Rated 5 out of 5 stars

Always a friendly welcome

Always a friendly welcome, always a great service. The reception area is comfortable, with clean facilities and a coffee if you want one. I have never had to wait as long as they estimate and I have not found any other garage that does such a good job at wheel alignment in the area. I have stopped comparing prices now, as even if they are not the cheapest they are worth the price extra. Having said that, I wouldn't complain if they offered deals on wheel alignment without buying tyres...

20 February 2026
Rated 5 out of 5 stars

Great place

Very attentive! Gave me a quote and managed to change my tyres the same day which was amazing! The staff are lovely to talk too!

11 February 2026
Rated 1 out of 5 stars

come for tyres left traumatised

Last week, I visited to have two tyres replaced on my van, and I spoke with the manager, who I believe introduced himself as Steve.

he was rude, unwelcoming, and unpleasant during the whole process of getting two high-quality and expensive new tyres.

my van would not fit inside their workshop as the height. they then carried out the work on the slopped drive and this looked unsafe to the point i was worried my van would flip or someone was going to get hurt.

I was offered a coffee from the machine in a dirty cup! When I pointed this out to Steve, he merely shrugged it off as if it were my fault for selecting the unclean cup.

safe to say i will be taking my business and vans elsewhere from now on.

22 January 2026
Unprompted review
Protyre Autocare - Yeovil Dampier logo

Reply from Protyre Autocare - Yeovil Dampier

Dear Clive,

Thank you for notifying us of your concerns.

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 3 out of 5 stars

Your premises were not tall enough for…

Your premises were not tall enough for the tyres to be replaced to my vehicle under cover in bad weather. The spare tyre was not refitted as promised.
I damaged another customer's vehicle while moving my car out of the way of your company vehicles as requested - which cost me dearly. An unwelcome additional cost . A bad day.

21 January 2026
Protyre Autocare - Yeovil Dampier logo

Reply from Protyre Autocare - Yeovil Dampier

Dear Robert Hall,

Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

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