Protyre Autocare - Workington Reviews 

1,109
TrustScore 4.5 out of 5

4.6

Unit 34 Clay Flatts Industrial Estate, Workington, CA14 2TQ Workington, Cumbria, GB


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Rated 5 out of 5 stars

JUST A GREAT TEAM FRIENDLY AND KNOW THIS WORK WELL PUTTING CUSTOMERS FIRST , PLUS DO A SPLENDID JOB ALL ROUND BEST WISHES TO ALL . EASY TO GET ON WITH AND MOST UNDERSTANING

Company replied

Rated 5 out of 5 stars

Why it happened, I don’t know but at 5.00am on Friday 31/07/26 I used the gov.uk website to check my vehicles MOT and discovered that it ended at midnight on 30/07/26. No MOT service station websites... See more

Company replied

Rated 5 out of 5 stars

Michael & Chris absolute fab guys along with the rest of the team! Sorted out 2 new tyres immediately despite me being early for my booking. and got the alignment sorted for me too. Honestly w... See more

Company replied

Rated 5 out of 5 stars

Excellent service dropped off started straight away went for a walk came back all done always use Protyre

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Unit 34 Clay Flatts Industrial Estate, Workington, CA14 2TQ, Workington, Cumbria, United Kingdom

  • 01900 602240

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.6

All reviews

(1,109)

34,343 reviews in the last 12 months

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Rated 5 out of 5 stars

JUST A GREAT TEAM FRIENDLY AND KNOW…

JUST A GREAT TEAM FRIENDLY AND KNOW THIS WORK WELL PUTTING CUSTOMERS FIRST , PLUS DO A SPLENDID JOB ALL ROUND BEST WISHES TO ALL . EASY TO GET ON WITH AND MOST UNDERSTANING

17 August 2026
Protyre Autocare - Workington logo

Reply from Protyre Autocare - Workington

Hello Barrie,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Workington branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

My MOT had expired & the guys on the…

My MOT had expired & the guys on the desk endeavoured to fit me in later that day so helpful

12 August 2026
Protyre Autocare - Workington logo

Reply from Protyre Autocare - Workington

Hello Richard​,

We would like to thank you for sharing your feedback regarding the service you received at our Workington branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service

Excellent service. So easy to book my mot and service online. Staff were excellent as always. Will definitely continue using them

12 August 2026
Protyre Autocare - Workington logo

Reply from Protyre Autocare - Workington

Hello Joanne​,

We would like to thank you for sharing your feedback regarding the service you received at our Workington branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service dropped off started…

Excellent service dropped off started straight away went for a walk came back all done always use Protyre

10 August 2026
Protyre Autocare - Workington logo

Reply from Protyre Autocare - Workington

Hello Ronnie​,

We would like to thank you for sharing your feedback regarding the service you received at our Workington branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very friendly and honest

The staff were very friendly and honest. They got my car looked at same day and part ordered.

6 August 2026
Protyre Autocare - Workington logo

Reply from Protyre Autocare - Workington

Hello Ashley​,

We would like to thank you for sharing your feedback regarding the service you received at our Workington branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Fantastic service from the team

Fantastic service from the team

10 August 2026
Protyre Autocare - Workington logo

Reply from Protyre Autocare - Workington

Hello Dani,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Workington branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Got service pleasant staff

Got service pleasant staff

10 August 2026
Protyre Autocare - Workington logo

Reply from Protyre Autocare - Workington

Hello James,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Workington branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

The staff at Workington

The staff at Workington, clayflatts are superb, they go over and above

5 August 2026
Protyre Autocare - Workington logo

Reply from Protyre Autocare - Workington

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Workington branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Emergency M O T required!

Why it happened, I don’t know but at 5.00am on Friday 31/07/26 I used the gov.uk website to check my vehicles MOT and discovered that it ended at midnight on 30/07/26. No MOT service station websites in my area (Barrow in Furness) had any online appointments available however Protyre on Clay Flats, Workington did. I read some of the less than flattering reviews about the place but went ahead and booked the MOT for 8.30am that same morning. Drove up, dropped the car off at 8.20am, staff were pleasant and upbeat, I was expected and that was it. I walked across to Greggs for a coffee, returned to Protyre at 9.05am and minutes later was handed my keys and all was done and dusted. Every member of staff who passed me either spoke or acknowledged me, everyone appeared to have a buzz about them. It was a good experience to such an extent that I felt obliged to nip across to the supermarket and buy a few packets of biscuits for the staff brew time. I appreciate that we all as individuals have different experiences with various companies but my experience of Protyre Autocare was first class.👍

31 July 2026
Protyre Autocare - Workington logo

Reply from Protyre Autocare - Workington

Hello Ian,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Workington branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Fast, Efficient, Value

I ordered the tyres on the website for a booked fitting a few days later. Everything went well. The staff were very good, and the fitting session was on time and speedy. Very happy with ProTyre. A1

5 August 2026
Protyre Autocare - Workington logo

Reply from Protyre Autocare - Workington

Hello David,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Workington branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent value and service

Very good service at an affordable price, I had 4 tyres replaced after ordering them online and got a very good deal, very helpful staff and good professional service

29 July 2026
Protyre Autocare - Workington logo

Reply from Protyre Autocare - Workington

Hello Michael,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Workington branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent team

I had all three tyres replaced at Workington Protyres and honestly couldn't fault them.

From the moment I walked in, the manager and the rest of the team were really friendly and helpful. Everything was explained clearly, there was no hassle at all, and they got the job done quicker than I expected.

I've been driving on the tyres for a while now and they've been great. I've had no problems whatsoever and the car feels spot on.

It's nice to find a garage that doesn't make things stressful and just gets the job done properly. I'd definitely recommend Workington Protyres and will be using them again in the future. Thanks to the whole team!

11 July 2026
Unprompted review
Protyre Autocare - Workington logo

Reply from Protyre Autocare - Workington

Hello Sky,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Workington branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

4 tyres inside 3 weeks, good price and fitted quickly

The guys there sorted out a replacement tyre after a sidewall blowout, came back in July to sort the other 3 to match and they applied promotions as I had bought 4 from them inside a month, all done and dusted inside and hour, very happy with the service provided

11 July 2026
Unprompted review
Protyre Autocare - Workington logo

Reply from Protyre Autocare - Workington

Hello Kris,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Workington branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Prompt Check in on arrival

Prompt Check in on arrival, tyres fitted in time slot advised and tyres rotated front to back at no charge

13 July 2026
Protyre Autocare - Workington logo

Reply from Protyre Autocare - Workington

Hello Customer​,

We would like to thank you for sharing your feedback regarding the service you received at our Workington branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 4 out of 5 stars

Friendly staff

Friendly staff. Reasonable prices. Only problem this time was that my tyre appointment was 08:30. On arrival was informed the mot appointment was 13:00. Only the tyre appointment time was on the order.

9 July 2026
Rated 5 out of 5 stars

Efficient service and friendly even…

Efficient service and friendly even though we went to the wrong Protrye garage first, they were accommodating.

8 July 2026
Protyre Autocare - Workington logo

Reply from Protyre Autocare - Workington

Hello Customer​,

We would like to thank you for sharing your feedback regarding the service you received at our Workington branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 4 out of 5 stars

Always receive a friendly welcome and…

Always receive a friendly welcome and get honest advice. Good service.

Had booked a 1.30pm appointment on line. When I got to Protyre was told the appointment was 2pm as 1 to 2pm was lunchbreak time. Not pleased as had rushed from work. Online booking needs sorting to reflect this!

13 July 2026
Rated 5 out of 5 stars

Michael & Chris + Team

Michael & Chris absolute fab guys along with the rest of the team! Sorted out 2 new tyres immediately despite me being early for my booking. and got the alignment sorted for me too.

Honestly would highly recommend and wont go elsewhere!

8 July 2026
Unprompted review
Protyre Autocare - Workington logo

Reply from Protyre Autocare - Workington

Hello Customer,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Workington branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great Staff

The young man on reception was an absolute delight and extremly helpful - it was obvious he enjoyed his work! OR he is a good actor LOL

4 July 2026
Protyre Autocare - Workington logo

Reply from Protyre Autocare - Workington

Hello Ms Agnew​,

We would like to thank you for sharing your feedback regarding the service you received at our Workington branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 3 out of 5 stars

Bloke who attended to time tried to…

Bloke who attended to time tried to make out Id made a mistake with my appointment time..... littel tip.. do not advertise appointment slots online, when you allocate the sake time to your dinner

6 July 2026
Protyre Autocare - Workington logo

Reply from Protyre Autocare - Workington

Dear Lee,

Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience. 

We can confirm that your concerns have been raised. A manager will investigate into this matter and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

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