Proper thorough job, they identified additional problems with my vehicle, which I wouldn't have noticed on my own and if left would have lead to even worse damage to my vehicle. After identifying the... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Called the Winsford branch on Saturday 5/9/26 for an aircon issue. Was booked in for same day. Molly and Charlie were excellent, polite and friendly and nothing was too much trouble. Both were very pr... See more
Company replied
Just had my car in for an MOT at Protyre autocare, really pleased. Had booked it in for a particular time and it was completed professionally and on time while I waited, reception staff very friend... See more
Went in with my steering wheel on the wonk, left with it as straight as an arrow. Can’t fault Charlie the technician, was in and out in no time as he new I was in a rush and molly and Barry behind the... See more
Company replied
Company details
About Protyre Autocare - Winsford
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Wharton Road, Winsford, CW7 3AU, Winsford, Cheshire, United Kingdom
- 01606 594925
4.6
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My mot was done on time and the…
My mot was done on time and the reception area was very good with VG coffee.
3 November 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Over priced
The quote for necessary work seemed high
Since change in management- service seems less personal
Took car elsewhere and work done £300 less than your quote.
After 15 years of bringing my car here will not be back
24 October 2025
Reply from Protyre Autocare - Winsford
Dear Gill
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Winsford branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Always great service at the correct…
Always great service at the correct pricing point.
31 October 2025
Reply from Protyre Autocare - Winsford
Hello Lee,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Winsford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Highly Efficient and Professional
A highly efficient, professional service - as always.
Thank you.
31 October 2025
Reply from Protyre Autocare - Winsford
Hello Mr Ogden,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Winsford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Winsford
Hello Mrs Poole,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Winsford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reception team are so lovely and…
Reception team are so lovely and professional. And a woman it’s quite daunting going into a garage alone, however I was made to feel and ease within seconds of talking to the receptionists.
27 October 2025
Reply from Protyre Autocare - Winsford
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Winsford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Great staff very helpful
Great staff very helpful and car fixed same day great service
16 October 2025
Reply from Protyre Autocare - Winsford
Hello Victoria,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Winsford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Best customer service I have ever received
The best customer service I have ever received from a garage, or any type of business really, they go above and beyond. Friendly ladies on reception, the manager is very helpful and the mechanics get the work done quickly. New reception area looks great too, very welcoming!
16 October 2025
Reply from Protyre Autocare - Winsford
Hello Laura,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Winsford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Very helpful.
20 October 2025
Brilliant service from start to finish
Brilliant service from start to finish. Lovely waiting room, with free drinks, really welcoming. I will be back
15 October 2025
Friendly staff
Friendly staff, quick turnaround without an appointment.
Will use again.
15 October 2025
Excellent service on all fronts from…
Excellent service on all fronts from the Protyre team at Winsford Cheshire.
I had new brake pads and discs all round on my Jeep. The workmanship was excellent, communication from them was superb.
My go too garage now whenever I need my bus working or looking at. Highly recommended to Anyone.
11 April 2025
Reply from Protyre Autocare - Winsford
Hello Allan,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Winsford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Lovely girls on reception & good car repair .
Lovely girls on reception. Have me lots of useful information when choosing a tyre. Reception area has been renovated and there’s a lovely coffee machine now . Tyre and tracking done quickly and efficiently. Thank you
9 October 2025
Everything done on time as per booking
13 October 2025
Excellent service and very helpful…
Excellent service and very helpful staff.
9 October 2025
Unprompted review
Excellent customer service
Excellent customer service. Easy to book service and mot on line.
9 October 2025
Unprompted review
Great friendly welcome and very speedy…
Great friendly welcome and very speedy service
7 October 2025
Unprompted review
Reply from Protyre Autocare - Winsford
Hello,
We appreciate you taking the time to leave us this five-star review. We're happy you were welcomed and that you found our service speedy.
Best regards,
Eddie
Customer Care - Protyre
Easy to book, reasonable prices & great staff!
Easy to book in for my mot, very helpful staff. Great area to wait with your car if you want to, but I left my car with them and they kept me updated over the phone.
Repairs were carried out quickly and at a reasonable price. My car drives so much better now.
I would not hesitate to go to this garage again.
Special mention to the lovely young lady on reception, it was refreshing to talk to someone who is so friendly.
6 October 2025
Reply from Protyre Autocare - Winsford
Hello S. Carroll,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Winsford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
New reception area is excellent
New reception area is excellent. Reception staff welcoming and very competent. Job done within planned time - so all great.
30 September 2025
Reply from Protyre Autocare - Winsford
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Winsford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.