Protyre Autocare - Winsford Reviews 

1,006
TrustScore 4.5 out of 5

4.6

Wharton Road, Winsford, CW7 3AU Winsford, Cheshire, GB


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Rated 5 out of 5 stars

Proper thorough job, they identified additional problems with my vehicle, which I wouldn't have noticed on my own and if left would have lead to even worse damage to my vehicle. After identifying the... See more

Company replied

Rated 5 out of 5 stars

The MOT and service combination was easily booked through the Protyre Website, picking a date and time to suit. During the service a couple of issues were discovered which required parts to be ordere... See more

Rated 5 out of 5 stars

Called the Winsford branch on Saturday 5/9/26 for an aircon issue. Was booked in for same day. Molly and Charlie were excellent, polite and friendly and nothing was too much trouble. Both were very pr... See more

Company replied

Rated 5 out of 5 stars

Just had my car in for an MOT at Protyre autocare, really pleased. Had booked it in for a particular time and it was completed professionally and on time while I waited, reception staff very friend... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Wharton Road, Winsford, CW7 3AU, Winsford, Cheshire, United Kingdom

  • 01606 594925

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.6

All reviews

(1,006)

33,606 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Went for a new tyre but they also did free checks on balance and brake pads etc, but no extra work required which was reassuring. Reception lady was very friendly. New clean modern office with free coffees!

4 March 2026
Rated 4 out of 5 stars

Good communication but advisories from…

Good communication but advisories from last year where not even pickup on this year's MOT ie suspension spring corroded but this time front shocker replaced did they not touch the springs and the small crack in the windscreen not picked up on this year Inconsistent I won't be going there again

27 February 2026
Rated 5 out of 5 stars

MOT- Great service

MOT- Great service, fast efficient, friendly, professional from start to finish. New refurbished look to the reception, looks great and nice area to wait. Thanks

6 February 2026
Rated 4 out of 5 stars

They did a great job sorting my van…

They did a great job sorting my van with MOT and repairs, good communication and quick enough, it needed a lot done. I gave only 4 stars because of the £1000 cost £750 was labour at £100/hour and I thought that was quite disproportionate against £250 worth of parts. But hey if thats the going rate!

13 February 2026
Rated 3 out of 5 stars

Just tyres fitted

Fitting the tyres are fine but I did
Not need brake /tyres/ sprins /exhaust checked .a small job takes 1 hour

13 February 2026
Protyre Autocare - Winsford logo

Reply from Protyre Autocare - Winsford

Dear Mrs Harrison,

Thank you for taking the time to share your feedback. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 1 out of 5 stars

Upsetting experience

Wed 14th Jan. took car to garage. Think it’s blower motor. Did something to car. Cost over £74.
Thursday. 15th Jan. yes, it’s the blower. Going to Cost over £700. Can’t do it till next Wed.
We’d. 21st Jan. Car in garage all day for blower, but no, not that. Needs another part.but expensive, so advised to get part myself on line. Managed to get one. Cost £140.
Thurs. 29th Jan. part arrived. Went to garage. They could do it then. Didn’t work. It was the blower, ‘again’
Can’t do it till next Wed. 4th Feb.
I honestly don’t think the mechanic knew what he was doing.
Fri. 30th Jan. garage rang. Can’t do car till Thurs. 5th Feb.
Thurs. 5th Feb. Car in garage nearly all day. Blower motor done and working. Cost over £700.
This job took over three weeks. Cost £780 paid to you plus the £140 I paid for the other part, which was non refundable. I am stuck with that now.
I think it is obvious,I won’t be using you again and could not recommend you to anyone.

9 February 2026
Protyre Autocare - Winsford logo

Reply from Protyre Autocare - Winsford

Dear Mrs Thomas ,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Winsford branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

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