Protyre Autocare - Wilmslow Reviews 

1,322
•
TrustScore 4.5 out of 5

4.7

23 & 52 Knutsford Road, Wilmslow, SK9 6JB Wilmslow, Cheshire, GB

•

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See what reviewers are saying

Rated 5 out of 5 stars

Found a slow puncture late in the day just before starting a long journey. Swung into Wilmslow Tyres late in the day and explained the situation. Was received pleasantly and tyre repaired immediately... See more

Company replied

Rated 5 out of 5 stars

Great Local Company , knowledgeable, friendly staff. Swift response and excellent work carried out, highly recommended and value for money They have looked after my car for several years and hopefu... See more

Company replied

Rated 4 out of 5 stars

I ordered the Michelin Pilot sport cup 2 on line and there were delivered on time for the installation which was carried out efficiently and with care. However i noticed that the old balance weights h... See more

Rated 5 out of 5 stars

From phoning about the advisories on my MOT the booking was easy the work completed efficiently with pleasant staff

Company replied


Company details

  1. Tire Shop
  2. also in
  3. Brake Shop
  4. Car Battery Store
  5. Car Inspection Station
  6. Car Service
  7. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 23 & 52 Knutsford Road, Wilmslow, SK9 6JB, Wilmslow, Cheshire, United Kingdom

  • 01625 522349

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.7

All reviews

(1,322)

33,081 reviews in the last 12 months

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Rated 1 out of 5 stars

Not at all impressed... after 40 + years as a customer!

I have been buying tyres from this place for over 40 years and always received a good service, however... a week ago I took an alloy wheel from a classic car in as it had a puncture and asked them to fit a tube. Thay said they don't sell tubes but if I sourced one they would fit it for me.
Purchased a tube and took it back and the lad refused to fit the tube, sent me to their service site down the road and said they had a tyre machine there. When I got there the guy (the one who said he would willingly fit the tube originally) said I would have to take it back to the tyre place! I explained that I'd just been sent to him and he said I would have to leave it with them for a couple of days. Not acceptable.
That is one customer less for Protyre.

6 October 2026
Unprompted review
Protyre Autocare - Wilmslow logo

Reply from Protyre Autocare - Wilmslow

Dear Peter Taylor,

Thank you for notifying us of your concerns.

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 5 out of 5 stars

Wilmslow Protyre Autocare were so…

Wilmslow Protyre Autocare were so helpful. Last week I tried to put air in my tyres only to end up with less air not more! In despair I went to Wilmslow Protyre Autocare and they were so friendly and helpful, they discovered I had a nail in one of my tyres which they showed me and showed me that two further tyres needed of replacing! They ordered three new tyres for me and were able to fit them the same day. I am very grateful to Wilmslow Protyre Autocare for their care and professionalism.

30 September 2026
Protyre Autocare - Wilmslow logo

Reply from Protyre Autocare - Wilmslow

Hello Carol,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Wilmslow branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Good approach

Good approach
Good communication
Very helpful
Will definitely recommand
Staff are very nice

5 October 2026
Protyre Autocare - Wilmslow logo

Reply from Protyre Autocare - Wilmslow

Hello Eliane,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Wilmslow branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Vary Good service

Vary Good service

5 October 2026
Protyre Autocare - Wilmslow logo

Reply from Protyre Autocare - Wilmslow

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Wilmslow branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

I can't fault the experience

I can't fault the experience at the Wilmslow branch recently, who completed my Gold Service and MOT without any issues. The team were courteous and helpful and I collected ahead of schedule.

16 September 2026
Protyre Autocare - Wilmslow logo

Reply from Protyre Autocare - Wilmslow

Hello Mr Cozens,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Wilmslow branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Nice people

Nice people, on time, and quick

30 September 2026
Protyre Autocare - Wilmslow logo

Reply from Protyre Autocare - Wilmslow

Hello Seyed,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Wilmslow branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent friendly garage

Excellent friendly garage
Would definitely use again in the future

30 September 2026
Protyre Autocare - Wilmslow logo

Reply from Protyre Autocare - Wilmslow

Hello Louise,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Wilmslow branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Pre-service & MoT quote

Pre-service & MoT quote
Friendly staff
Good communication

22 September 2026
Protyre Autocare - Wilmslow logo

Reply from Protyre Autocare - Wilmslow

Hello Susan,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Wilmslow branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Friendly and quick service

Friendly and quick service

30 September 2026
Protyre Autocare - Wilmslow logo

Reply from Protyre Autocare - Wilmslow

Hello Nikki,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Wilmslow branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent Service

Excellent Service, the technician who did the MOT, was extremely helpful when the car initially failed its MOT.

30 September 2026
Protyre Autocare - Wilmslow logo

Reply from Protyre Autocare - Wilmslow

Hello Anil​,

We would like to thank you for sharing your feedback regarding the service you received at our Wilmslow branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Good service

Good service, quick, helpful - overall great job!

30 September 2026
Protyre Autocare - Wilmslow logo

Reply from Protyre Autocare - Wilmslow

Hello Gary,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Wilmslow branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Super service and all on time.

Super service and all on time.

28 September 2026
Protyre Autocare - Wilmslow logo

Reply from Protyre Autocare - Wilmslow

Hello Mrs Baglin,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Wilmslow branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Friendly and efficient. Couldn’t ask for more

28 September 2026
Protyre Autocare - Wilmslow logo

Reply from Protyre Autocare - Wilmslow

Hello Dawn,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Wilmslow branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Prompt

Prompt, friendly and efficient.

23 September 2026
Protyre Autocare - Wilmslow logo

Reply from Protyre Autocare - Wilmslow

Dear Mr Oliver,

Thank you very much for leaving us this 5-star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Wilmslow branch.

We appreciate your business and hope to see you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Friendly guys

Friendly guys, made me feel at ease, helpful service and reasonable prices

18 September 2026
Protyre Autocare - Wilmslow logo

Reply from Protyre Autocare - Wilmslow

Hello Danielle,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Wilmslow branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - Wilmslow logo

Reply from Protyre Autocare - Wilmslow

Hello Laurence,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Wilmslow branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great experience

Great experience — very knowledgeable staff. Friendly, helpful, and professional throughout. Highly recommended.

23 September 2026
Protyre Autocare - Wilmslow logo

Reply from Protyre Autocare - Wilmslow

Hello Mr Jackson​,

We would like to thank you for sharing your feedback regarding the service you received at our Wilmslow branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service

Great service, easy to book and drop off. Quick timings and great communication. Slotted my car in earlier due to a cancelation.

18 September 2026
Protyre Autocare - Wilmslow logo

Reply from Protyre Autocare - Wilmslow

Hello Jenifer​,

We would like to thank you for sharing your feedback regarding the service you received at our Wilmslow branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Good speedy service - helpful on phone

The guy was really helpful when I called on phone for price. He gave good advice.

He also fitted me in for appointment despite being really busy and when I went there was no waiting around making me a very happy customer.

23 September 2026
Protyre Autocare - Wilmslow logo

Reply from Protyre Autocare - Wilmslow

Hello Customer,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Wilmslow branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Staff

Staff, service and price…100%

23 September 2026
Protyre Autocare - Wilmslow logo

Reply from Protyre Autocare - Wilmslow

Hello Cathal,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Wilmslow branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

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