Was a little worried that my 20" diamond cut alloy wheels would be damaged or marked in the process, but I'd needn't have worried as they took really good care and no marks whatsoever. As an added bon... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I had booked to have 4 new tyres fitted, arrived for my appointment about 15mins early. Car was taken in straight way, new tyres fitted and I was back on my way home within 45 mins. Have recommended P... See more
Company replied
I dropped my car off for a to repair a slow puncture, the team checked the tyres all round and shown me ware on two rear tyres. They also gave a competitive price for two new tyres and alignment, whic... See more
Company replied
I bought a Groupon voucher for an aircon re-gas. I phoned to book an appointment and the person I spoke to in the Warrington branch was polite and helpful and I was able to get a suitable slot in 2 da... See more
Company replied
Company details
About Protyre Autocare - Warrington
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
1a Station Road, Latchford, WA4 1JT, Warrington, Cheshire, United Kingdom
- 01925 247 560
4.5
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Appalling service
Appalling service, I paid for an Mot but cancelled it well over a week before it was due as I had been offered a complimentary MOT from Audi.
That was over a month ago and despite several phone calls and email, I am yet to receive a refund. I have used Protyre Warrington several times but will take my business elsewhere in future.
EDIT - I have contacted Protyre on the email below and had no response!!
5 November 2025
Unprompted review
Reply from Protyre Autocare - Warrington
Dear John,
Thank you for bringing this to our attention, and we are sorry to hear that you have not received your refund.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and order number, a team member will then be in touch.
Kind regards,
Eddie
Customer Care - Protyre
Quick response/repair
I had a slow puncture, Protyre took me in after an hour and fixed my tyre very quickly, other companies were unable to help me on the same day!
23 October 2025
Reply from Protyre Autocare - Warrington
Hello Jaroslaw,
We're happy to hear that we could assist you with your slow puncture promptly. Thank you for your positive feedback and for choosing our services!
Best regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Warrington
Dear Chris Morgan,
Thank you for your review!
We’re so pleased to hear you received quick service at our Warrington branch.
Your feedback means a lot to us, and we’re glad we could assist you efficiently.
We will look forwards to welcoming you again in the future,
Kind regards
Kayliegh
Customer care - Protyre
Excellent service from the guys and the…
Excellent service from the guys and the tyres were at a very competitive price.
Thank you.
29 October 2025
Guys were good and sorted my tyres but…
Guys were good and sorted my tyres but I paid for tracking and the machine was broken. No tracking and still weeks later no refund despite several emails to customer services who seemed ok at first but no replies and still no refund so 2 star from me.
10 October 2025
Reply from Protyre Autocare - Warrington
Dear Patrick Leavey,
Thank you for raising your concerns.
As per our response to your email to us, this matter has been raised with the Area Manager to look into and resolve for you. We have chased this up further with them and they will be in touch as soon as they can to discuss this further with you.
We apologise for the inconvenience this has caused.
Kindest regards,
Georgia
Customer Care - Protyre
Reply from Protyre Autocare - Warrington
Hello Mr D,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Warrington branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Paid for a Platinum Service and the…
Paid for a Platinum Service and the workshop could do the wheel alignement (part of the paid service). They re-schedule me for this a couple of weeks after that. I showed in the workshop and the machine was still broken. I'm still waiting for the wheel alignement 2 months later...
I'm booking my MOT in any other workshop
13 August 2025
Reply from Protyre Autocare - Warrington
Dear Hani Salem Morales,
Thank you for bringing this to our attention.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Great service
Great service and friendly staff. My car needed a bit of work and was completed some day which was brilliant.
Have used this garage a few times and would really recommend and will continue to do so.
10 October 2025
Reply from Protyre Autocare - Warrington
Hello Julie,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Warrington branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
I arrived on time and work started on…
I arrived on time and work started on car straight away and we were offered a free drink while waiting job done in less than half a hour very slick operation
15 October 2025
Reply from Protyre Autocare - Warrington
Hello Maurice,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Warrington branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Very friendly staff
Very friendly staff , had a slow puncture which was not repairable on a run flat tyre and turned up without an appointment. They had the trye i was after and was fitted quickly and professionally and didn't have to wait long .
13 October 2025
, FALKEN VAN TYRES Good deal on the tyres but I checked my…
Good deal on the tyres but I checked my pressures when I got back and there was a 10 psi difference between the two rear tyres apart from that all good
8 October 2025
Reply from Protyre Autocare - Warrington
Dear John,
Thank you for bringing this to our attention. We are sorry this happened.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Fast and efficient
I had a slowish puncture- took it to them and they fixed it right away.
4 October 2025
Reply from Protyre Autocare - Warrington
Hello Fiona,
We would like to thank you for sharing your feedback regarding the service you received at our Warrington branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Never again !
Always had a good experience with Warrington Protyre up until recently.
HOWEVER, on this occasion, I had booked tracking as well as two tyres but the equipment for tracking was said to be not working. I got no confirmatory paperwork and I was told I would get a refund - but I am still waiting to receive the refund, even after re-visiting to remind them and emailing a request which was acknowledged ( by computer ? ).
What a change ! I have to assume that there is no intention to pay the promised refund and so I will be unable to use Warrington Protyre again - there are, after all, plenty of alternatives suppliers.
1 October 2025
Reply from Protyre Autocare - Warrington
Dear Warren,
Thank you for bringing this to our attention.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Excellent service and aftercare.
1 October 2025
Reply from Protyre Autocare - Warrington
Hello Cees,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Warrington branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
3hr job turned into 7hrs
3hr job turned into 7hrs. Full day wasted. Wrong part delivered, then backup let them down.
1 October 2025
Reply from Protyre Autocare - Warrington
Dear Customer,
Thank you for bringing this to our attention and we are sorry to hear that you had a long waiting time.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.