Protyre Autocare - Warrington Reviews 

1,738
TrustScore 4.5 out of 5

4.5

1a Station Road, Latchford, WA4 1JT Warrington, Cheshire, GB


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Rated 5 out of 5 stars

Was a little worried that my 20" diamond cut alloy wheels would be damaged or marked in the process, but I'd needn't have worried as they took really good care and no marks whatsoever. As an added bon... See more

Company replied

Rated 5 out of 5 stars

I had booked to have 4 new tyres fitted, arrived for my appointment about 15mins early. Car was taken in straight way, new tyres fitted and I was back on my way home within 45 mins. Have recommended P... See more

Company replied

Rated 5 out of 5 stars

I dropped my car off for a to repair a slow puncture, the team checked the tyres all round and shown me ware on two rear tyres. They also gave a competitive price for two new tyres and alignment, whic... See more

Company replied

Rated 5 out of 5 stars

I bought a Groupon voucher for an aircon re-gas. I phoned to book an appointment and the person I spoke to in the Warrington branch was polite and helpful and I was able to get a suitable slot in 2 da... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 1a Station Road, Latchford, WA4 1JT, Warrington, Cheshire, United Kingdom

  • 01925 247 560

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.5

All reviews

(1,738)

35,417 reviews in the last 12 months

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Rated 3 out of 5 stars

Eventually Finished Job

Eventually, did the job, having first sending me away with four out of five wheel bolts in each wheel as they ruined the bolts getting them out; then told me I couldn’t have the tyres I wanted; but fitted them in the end. I emphasised I wanted the balanced done carefully as I do a lot of miles and vibration is irritating; it is at best a 7 out of 10 job. The tyres I wanted were fitted, the job was done, but I don’t think I’ll go back unless there is no mother option.

11 August 2025
Protyre Autocare - Warrington logo

Reply from Protyre Autocare - Warrington

Dear JPR,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Warrington branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 5 out of 5 stars

Great staff

Great staff , straight on with my mot , good service .
A guy came in too and wanted a temp bottle of fluid for a slow puncture, and they wouldn’t do it as they didn’t want him on the motor way as they said they didn’t feel it safe. So they fitted him in for repair or tyre , which I thought was good service .

3 April 2026
Rated 3 out of 5 stars

Need customer service friendly

Nobody on reception.after several minutes someone came.
Person on reception not very friendly he told us he would phone when car was ready said it would be a couple of hrs.no phone call so we went back after 3hrs again nobody on reception eventually someone came again he was not friendly car was ready when I looked the time on the paperwork the car was ready at 14.02 if he had phoned like he said he was going to do we could have been
home earlier.was not impressed.normally person on reception is friendly.don't know if we will be back
Still not had a response from company 19th April 2026
Manager has contacted me.he is looking into the problem i had.thank you

30 March 2026
Protyre Autocare - Warrington logo

Reply from Protyre Autocare - Warrington

Dear Mrs Phillips ,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Warrington branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 5 out of 5 stars

Would recommend

Able to book online seamlessly. Turned up and MOT started on time and was done within 45 minutes whilst I waited. Very happy with the service and cost.

23 March 2026
Rated 5 out of 5 stars

Service and MOT

Great price and service from the staff at Protyre.

Very helpful staff, knowledgeable, and completed the work on time to a high standard.

27 February 2026
Rated 3 out of 5 stars

Dissapointed

MOT brilliant, however i needed 2 front tyres. I ordered the tyres on line from protyre. From the choices, I selected 2 run flats. On fitting the tyres, staff said the size was right but 'audi's don't normally have run flats, your drive may feel a little different'. I have returned on 2 occasions within 4 days as my tyre pressure alert keeps going off in my car! Had they inform me the run flats would affect the tyre sensors I would not have continued with them being fitted. I would have re ordered different tyres. Now i have spent £300 on tyres that are going to cause me nothing but worry. Thus not happy.

28 February 2026
Protyre Autocare - Warrington logo

Reply from Protyre Autocare - Warrington

Dear Sheila Murphy ,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to ourWarrington branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager, and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 4 out of 5 stars

Simple to order, competitive and local fitting

Simple to order tyres online and cheaper than normal discount tyre website. Good range of tyres available next day and local fitting with a range of available dates and times.
Only issue was the time taken to fit, balance and align tracking, possibly due to not waiting around, but still only a couple of hours.

28 January 2026
Rated 1 out of 5 stars

Had to pay twice as the garage couldn’t…

Had to pay twice as the garage couldn’t trace my on line purchase the day before .
Still awaiting a refund !!!!

16 February 2026
Protyre Autocare - Warrington logo

Reply from Protyre Autocare - Warrington

Dear Ian Simms,

Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Fantastic company

Fantastic company, called in on the day as got a puncher only wait around 30-45mins great customer service and care recommend

11 February 2026
Rated 4 out of 5 stars

Work was completed in quick time

Work was completed in quick time, but tyre pressures were different across each wheel and the tyre pressure rest had not been reset - confused my wife. It would have been perfect if the reset was done.

6 February 2026
Rated 1 out of 5 stars

Promise failed

Tyre wasn’t delivered to agent on day promised necessitating a re-visit the following day

28 January 2026
Protyre Autocare - Warrington logo

Reply from Protyre Autocare - Warrington

Dear Stuart Jones,

Thank you for bringing this to our attention. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kind regards,
Eddie
Customer Care - Protyre

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