Late afternoon, return from school run, blow out due to debris on road. Quick call to Protyre, and breakdown truck arrived in 10 minutes, emergency spare fitted, then back to Depot for new tyre and 4... See more
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Staff went above and beyond having listened to my needs , were polite and courteous throughout . Tyres are never cheap but I was very satisfied with the outcome . Thankyou .
Company replied
We recently went to get a tyre checked as tyre pressure kept going down. They found a small puncture, which couldn't be repaired. Ordered a replacement tyre, we received a call to say it was in. New t... See more
What great service by ProTyre, I turned up at the Haverfordwest Branch and they redirected me to Tiers Cross Rory and the fittings team were very accommodating given I just turned up without a pr... See more
Company replied
Company details
About Protyre Autocare - Tiers Cross
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Central Garage, Tiers Cross, SA62 3DA, Tiers, Haverfordwest, United Kingdom
- 01437 890100
4.7
Excellent
467 reviews
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Reply from Protyre Autocare - Tiers Cross
Hello Kris,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Tiers Cross branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Poor
Very poor experience, waited 30 mins before my car was even driven into the garage then another hour for 2 front tyres and wheel balancing. Crazy
21 October 2026
Reply from Protyre Autocare - Tiers Cross
Dear Mr Jones,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that your concerns will be investigated into and a manager will be in touch as soon as possible to discuss this further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Reply from Protyre Autocare - Tiers Cross
Dear john roberts,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the efficient service and friendly team at our Tiers Cross branch during your visit. We also truly appreciate your kind recommendation.
We appreciate your business and hope to see you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Nice staff
Nice staff
Tyres well priced couldn’t check the alignment although I’d chosen that as a service
14 October 2026
Reply from Protyre Autocare - Tiers Cross
Hello Keith,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Tiers Cross branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
New tyres installed
New tyres installed. These were bought from Black Circle and Protyre did a professional and quick job.
28 September 2026
Staff went above and beyond having…
Staff went above and beyond having listened to my needs , were polite and courteous throughout . Tyres are never cheap but I was very satisfied with the outcome . Thankyou .
7 October 2026
Reply from Protyre Autocare - Tiers Cross
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Tiers Cross branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Briliant service through out.
21 September 2026
Reply from Protyre Autocare - Tiers Cross
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Tiers Cross branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Tiers Cross
Hello Andrew,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Tiers Cross branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Brilliant customer service
Brilliant customer service, staff very friendly and helpful. The service was first class!
2 September 2026
Reply from Protyre Autocare - Tiers Cross
Hello Zena,
We would like to thank you for sharing your feedback regarding the service you received at our Tiers Cross branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Tiers Cross
Hello Mrs Kenward.
Thank you very much for leaving us this 5-star review.
We delighted to hear that you found the team at our Tiers Cross to provide expert help and be polite.
We appreciate your business and hope to see you again.
Best regards,
Eddie
Customer Care - Protyre
Great service
Great service, the guys were lovely, cheerful and very helpful.
Would recommend.
5 August 2026
Reply from Protyre Autocare - Tiers Cross
Hello Eira,
We would like to thank you for sharing your feedback regarding the service you received at our Tiers Cross branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Great customer service and good prices
Great customer service and good prices. The staff are friendly and helpful and we've used them many times for new tyres, wheel balancing and air con regas. Would definitely recommend.
20 July 2026
Reply from Protyre Autocare - Tiers Cross
Hello Mrs Sheppard,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Tiers Cross branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Tiers Cross
Hello Sam,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Tiers Cross branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Tiers Cross
Hello Mr Dixson,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Tiers Cross branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Having left a one star review on May…
Having left a one star review on May 26th and being promised that someone would get in touch with me , I am still waiting .
This just about sums the company up!
Thanks Protyre
8 May 2026
Unprompted review
Reply from Protyre Autocare - Tiers Cross
Dear Anne Picton,
Thank you for taking the time to provide this update.
Please accept our apologies for the delay in response from the Area Manager. We can confirm your complaint was raised with Higher Management on the 27/05/26 following your last review.
We have raised this further and asked Management to contact you as soon as possible to discuss your original concerns.
Kindest Regards,
Georgia
Customer Care - Protyre
Very friendly and swift service
Very friendly and swift service, definitely would recommend.
3 June 2026
Questionable management practices
I got new tyres but sadly I witnessed 1 worker attend 3 jobs in quick succession whilst 2 other guys did nothing.
Hardly a fair division of labour and definitely to the detriment of customers.
Working as a team would have improved the situation.
22 May 2026
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