Great service from first contact by phone through to the tyres being fitted. Good price for the tyres. The only thing that prevented it being a 5 star review was the cleanliness of the waiting a... See more
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The new manager handled the problem I had extremely well. His customer care attitude was brilliant….. His attitude is rarely seen today…. The problem was mine but he owned it!! 10/10 I’m so gla... See more
Company replied
Called in adhoc on a bank holiday Monday morning with a balding but not quite illegal front tyre, had a big journey coming up so just made an enquiry. After a quick chat and a quote, 25mins later on... See more
Fair service. They started the maintenance at the booked time. Clear and fair communication from the staff, proper care about the car. I have many good experience with protyre.
Company replied
Company details
About Protyre Autocare - Thetford
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Unit 4, Telford Way, IP241HU, Thetford, United Kingdom
- 01842 763663
4.6
Excellent
1K reviews
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Very friendly staff
Very friendly staff, professional and excellent service.
Would highly recommend.
29 January 2026
Efficient and knowledgeable
Efficient and knowledgeable, didnt fob me off with my mot and repairs to get it re tested
31 January 2026
These guys are the best.
Friendly, knowledgeable, and efficient staff, always willing to go the extra mile. Been bringing my car here for 10 years now, wouldn't go anywhere else.
30 January 2026
Gave me the correct advice and carried…
Gave me the correct advice and carried out repairs while I waited.
23 January 2026
Great and quick service as always 😊
28 January 2026
Excellent efficient service as always
Excellent efficient service as always. The staff are polite and helpful. I recommend Protyre without hesitation.
20 January 2026
Great service
Fast, friendly and efficient service. Professional and welcoming. Would certainly recommend them as I’ve used them twice now for tyres.
26 January 2026
Very friendly and quick, professional service
I missed my MOT due date on my new car, I managed to book in for the next day with Protyre in Thetford and pay online before coming, very reasonable price and when I got there the guys were friendly and very fast getting it through for me, I waited in the reception and worked from there and there was a very good coffee machine and facilities! While I was in the waiting area they looked at someone’s car who was clearly in a muddle and spent a good half hour on it and didn’t charge him, very rare to see that these days. 10/10 will be coming back and recommend
15 January 2026
The staff were great to talk to about…
The staff were great to talk to about everything to do with the tyres and tracking. Very helpful.
21 January 2026
Very helpful and friendly staff
19 January 2026
The car was taken for service at the…
The car was taken for service at the time that was booked. The staff is very friendly. Since I was waiting for the car, they offered me coffee on site.
14 January 2026
Very quick and efficient service.
14 January 2026
May use AI-assist with repliesRead more
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Good service and helpful as always
12 January 2026
Reply from Protyre Autocare - Thetford
Hello Mr Byrne,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Thetford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Friendly staff
Friendly staff, could book an appointment online and choose from a good range of tyres in stock at competitive prices. A clean waiting area with free drinks and WiFi.
7 January 2026
Suggestion re tyre change(s)
I can’t complain about the customer interaction at all. I had one tyre changed and while driving home my interactive system alerted me to ‘low pressure’. When my husband checked the pressure it was too high in the new tyre. He checked all the others and they all needed adjusting. I would like to suggest that once a tyre (or tyres) are changed why not check to make sure they are all the same?
5 January 2026
Reply from Protyre Autocare - Thetford
Dear Jean Cribb,
We appreciate you taking the time to share you positive experience you had with our team at our Thetford branch .
Thank you for your feedback.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer Care - Protyre
Reply from Protyre Autocare - Thetford
Hello Graham,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Thetford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Best tyre place in Thetford
Everyone was polite and friendly and they where quick. They also cant do enough for you. Comfy waiting room with coffee.
24 December 2025
Helped me out quickly when I was in a…
Helped me out quickly when I was in a difficult spot.
Very straight forward and helpful
24 December 2025
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