Protyre Autocare - Telford Reviews 

1,389
TrustScore 5 out of 5

4.9

Stafford Park 1, Telford, TF3 3BD Telford, Shropshire, GB


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Rated 4 out of 5 stars

Turned up with out an appointment and had 2 new tyres fitted within the hour. Staff were excellent. Disappointed that the same tyres £80 cheaper if id booked online with an additional discount if 2 o... See more

Rated 5 out of 5 stars

Great price (50% off with online discount). When the passenger side adjuster nut could not be undone, I was told I could come back and the other side would be done as part of the original price. Ve... See more

Company replied

Rated 5 out of 5 stars

The whole experience from booking in to being greated on arrival to being told how long the job would take waiting in a clean reception, offered free drinks and finished by having my car keys given ba... See more

Company replied

Rated 5 out of 5 stars

Great visit as always, been going for years, kevin and liam spot on as always, nice friendly team. was in for tyre fitting, wheel balancing and alignment, fast professional service , would recommen... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Stafford Park 1, Telford, TF3 3BD, Telford, Shropshire, United Kingdom

  • 01952 290202

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,389)

32,674 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service

Great service, fast and efficient. Good availability to facilitate the Air Con ReGas.

3 June 2026
Protyre Autocare - Telford logo

Reply from Protyre Autocare - Telford

Hello Craig,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Telford branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - Telford logo

Reply from Protyre Autocare - Telford

Hello Stuart,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Telford branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 4 out of 5 stars

Turned up with out an appointment and…

Turned up with out an appointment and had 2 new tyres fitted within the hour. Staff were excellent. Disappointed that the
same tyres £80 cheaper if id booked online with an additional discount if 2 or more tyres purchased. Stores should be notified of offers

26 August 2026
Rated 5 out of 5 stars

Wheel alignment jon

Great service
Friendly and issue resolves promptly and professionally

26 August 2026
Protyre Autocare - Telford logo

Reply from Protyre Autocare - Telford

Hello Grant,

Thank you for your wonderful 5-star review! We are so pleased to hear that you experienced friendly service and that your issue was resolved promptly and professionally. We truly appreciate your feedback.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Tyre fitting by appointment

Easy to book appointment and all went smoothly. Booking on time and tyres quickly fitted. Good price on Michelin tyres.

26 August 2026
Protyre Autocare - Telford logo

Reply from Protyre Autocare - Telford

Hello Ian​,

We would like to thank you for sharing your feedback regarding the service you received at our Telford branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Usual high level of customer service

Usual high level of customer service.
Explanation of what was done to my car excellent.

21 August 2026
Protyre Autocare - Telford logo

Reply from Protyre Autocare - Telford

Hello Paula,

We would like to thank you for sharing your feedback regarding the service you received.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team at Telford have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Front wheel tracking

Great price (50% off with online discount).
When the passenger side adjuster nut could not be undone, I was told I could come back and the other side would be done as part of the original price.
Very fair and always consistent (last 2 years using this PROtyre).
Keep doing what you do!

26 August 2026
Protyre Autocare - Telford logo

Reply from Protyre Autocare - Telford

Hello Roger,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers. We are delighted to hear that you are happy with the service you received from the team. We appreciate your continued loyalty over the past two years.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Great value honest people and you know…

Great value honest people and you know everything is being done properly.

19 August 2026
Protyre Autocare - Telford logo

Reply from Protyre Autocare - Telford

Dear Tim Bone,

Thank you very much for leaving us this 5-star review.

We always try to ensure our products and customer service are the best they can be for all our customers. We are delighted to hear that you are happy with the service you received from the team at our Telford branch.

We appreciate your business and hope to see you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Excellent and prompt service

Excellent and prompt service. Tyres and wheel alignment at very competitive prices and a comprehensive report.

17 August 2026
Protyre Autocare - Telford logo

Reply from Protyre Autocare - Telford

Hello Customer​,

We would like to thank you for sharing your feedback regarding the service you received at our Telford branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Easy to book and simple to find .Did…

Easy to book and simple to find .Did the job without fuss and bother .
Excellent.

12 August 2026
Protyre Autocare - Telford logo

Reply from Protyre Autocare - Telford

Hello Charles​,

We would like to thank you for sharing your feedback regarding the service you received at our Telford branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great visit as always

Great visit as always, been going for years, kevin and liam spot on as always, nice friendly team. was in for tyre fitting, wheel balancing and alignment, fast professional service , would recommend

6 August 2026
Protyre Autocare - Telford logo

Reply from Protyre Autocare - Telford

Hello,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at its best for all our customers. We are delighted to hear that you are happy with the fast and professional service you received from the team at Telford.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Professional service

Professional service. Great staff.

10 August 2026
Protyre Autocare - Telford logo

Reply from Protyre Autocare - Telford

Hello Steve,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Telford branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Super efficient service

Super efficient service - as normal. Do what they say they will...and when they say!

10 August 2026
Protyre Autocare - Telford logo

Reply from Protyre Autocare - Telford

Hello Customer​,

We would like to thank you for sharing your feedback regarding the service you received at our Telford branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Brilliant servise

31 July 2026
Protyre Autocare - Telford logo

Reply from Protyre Autocare - Telford

Hello Lee,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Telford branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

A friendly professional garage

A friendly professional garage, always willing to give advice, work always well done with a good eye for detail. I can’t recommend this garage enough, thank you.

29 July 2026
Protyre Autocare - Telford logo

Reply from Protyre Autocare - Telford

Dear Simon Hobson,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Telford branch.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Customer service excellent

Customer service excellent. Extremely helpful and highly professional. Work carried out to a very high standard. Liam was very helpful.

21 July 2026
Protyre Autocare - Telford logo

Reply from Protyre Autocare - Telford

Hello Mr Brotherton,

Thank you for sharing your positive feedback regarding the service you received. We are delighted to hear that our team at Telford provided excellent customer service and that the work carried out was to a very high standard. We appreciate you highlighting the helpfulness of our the team.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

The guys were really helpful and…

The guys were really helpful and knowledgeable, provided assurance regarding work to be done, which was completed quickly, cleanly and on time. Price of work was also very competitive.

22 July 2026
Protyre Autocare - Telford logo

Reply from Protyre Autocare - Telford

Hello Andy,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Telford branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

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