They were helpful as i booked my mot and service there was a glitch for some reason unknown reason my booking got cancelled but luckily i had some evidence that it was booked, so they kept my car a... See more
Company replied
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Good price efficnt svc only letdown was a dirty tyre fitter, so I had to clean the beige leather from the oily mess. Free coffee; however, no cups, so not very good to offer free coffee if you have... See more
Knowledgable and professional front desk team. Comfortable and clean waiting area, a step above anywhere else similar I've visited. Tyres fitted on time without fuss. First class.
Company replied
I was looking for an urgent MOT after Kwikfit cancelled my booking. I went on the Protyre website and was able to book a same day appointment at the Taunton branch. Customer service was excellent, the... See more
Company replied
Company details
About Protyre Autocare - Taunton
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Priory Bridge Road, Taunton, TA1 1QB, Taunton, Somerset, United Kingdom
- 01823 282424
4.7
Excellent
2K reviews
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Recomend yes
Good price efficnt svc only letdown was a dirty tyre fitter, so I had to clean the beige leather from the oily mess.
Free coffee; however, no cups, so not very good to offer free coffee if you have no cups.
Recommend yes - go use these guys with confidence.
2 September 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
They were helpful as i booked my mot…
They were helpful as i booked my mot and service there was a glitch for some reason unknown reason my booking got cancelled but luckily i had some evidence that it was booked, so they kept my car and still done the mot and service that, so i was very happy that they could do that for me, definitely 10 out of 10
Many thanks to the team at Protyre at Taunton Somerset amazing,
Best regards
Robin Coles,
28 August 2026
Reply from Protyre Autocare - Taunton
Hello Robin,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Taunton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Easy to order tyres and booked in the…
Easy to order tyres and booked in the next day for fitting. Efficient and no fuss. Called us as soon as the car was ready. Good all round service and will use again if we need to.
26 August 2026
Reply from Protyre Autocare - Taunton
Hello Claire,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Taunton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Taunton
Hello Miss Knight,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Taunton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Knowledgable and professional front…
Knowledgable and professional front desk team. Comfortable and clean waiting area, a step above anywhere else similar I've visited. Tyres fitted on time without fuss. First class.
26 August 2026
Reply from Protyre Autocare - Taunton
Hello,
Thank you for taking the time to share your positive feedback! We are delighted to hear that you found our front desk team knowledgeable and professional, and our waiting area comfortable and clean. We're also pleased that your tyres were fitted on time and without fuss.
Best regards,
Eddie
Customer Care - Protyre
Sucha great team down there nothings…
Such a great team down there nothings to much trouble and coffee while you wait in reception
26 August 2026
Reply from Protyre Autocare - Taunton
Hello Sue,
We would like to thank you for sharing your feedback regarding the service you received at our Taunton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Very friendly team and welcoming
Very friendly team and welcoming. Quick turnaround as well.
26 August 2026
Reply from Protyre Autocare - Taunton
Hello Megan,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Taunton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Excellent and polite service.
26 August 2026
Reply from Protyre Autocare - Taunton
Hello Alfred,
Thank you very much for leaving us this 5-star review.
We always try to ensure our products and customer service are the best they can be for all our customers, and we are delighted to hear that you are happy with the service you received from the team at our Taunton centre.
We appreciate your business and hope to see you again in the future.
Best regards,
Eddie
Customer Care - Protyre
Protyre Autocentre
Booking went well through Blackcircles, booking instructions state to arrive 10 minutes before appointment, I arrived 18 minutes before appointment and was told abruptly "Your appointment is not until 9am so they won't be working on your car until then" I think the reception person should probably be doing something else
Tyre fitting guys did a good job
21 August 2026
Reply from Protyre Autocare - Taunton
Dear Steve Hampton,
Thank you for taking the time to share your feedback.
We can confirm that your concerns will be investigated into and a manager will be in touch as soon as possible to discuss this further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Reply from Protyre Autocare - Taunton
Hello Tony,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Taunton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Your manager was very helpful as I…
Your manager was very helpful as I could not get the offer on line he did in store 10 out of 10
24 August 2026
Reply from Protyre Autocare - Taunton
Hello Joan,
We're so glad to hear our team in centre could assist you with your offer in-store! We always strive to provide helpful service. Thank you for your kind words.
Best regards,
Eddie
Customer Care - Protyre
Excellent customer service
24 August 2026
Reply from Protyre Autocare - Taunton
Hello Mr Phillips,
Thank you for taking the time to leave us a 5-star review. We are delighted to hear that you found the customer service provided by the team at Taunton to be excellent. Thank you for your custom.
Best regards,
Eddie
Customer Care - Protyre
Very Professional outfit
Very Professional outfit, with comfortable clean waiting room.
Easy booking, competitive pricing and reliable.
21 August 2026
Reply from Protyre Autocare - Taunton
Hello Jonathan,
We would like to thank you for sharing your feedback regarding the service you received at our Taunton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Taunton
Hello Ian,
Thank you very much for leaving us this 5-star review.
We always try to ensure our products and customer service are the best they can be to all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at Taunton.
We appreciate your business and hope to welcome you again in the future.
Best regards,
Eddie
Customer Care - Protyre
Excellent service
Excellent service with valuable, respectful & healthy discussion at the Reception. Fully satisfied on changing car parts with proof.
19 August 2026
Reply from Protyre Autocare - Taunton
Dear HarpreetKellay,
We would like to thank you for sharing your feedback regarding the service you received at our Taunton branch.
We take customer service very seriously and want all of our customers to receive excellent service at all times, and we are delighted that the team has delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
MOT was failed for CV boots and cracked…
MOT was failed for CV boots and cracked windscreen. This ended up in being a new driveshaft as they didn’t call me and make me aware they cut it off. Just did it without my authorisation. Mot tester was very rude and didn’t like me asking for more information regarding the windscreen. Was very abrupt and voice was raised throughout entire conversation.
Made me feel very intimidated. Think his name is M Savage.
Will be appealing my MOT. Went to another reputable garage instead which passed my vehicle. Had to pay through the nose for poor service and poor communication. Manager was on holiday at the time so no one senior in at the time. Will not be using taunton protyre for any future mot or repairs.
19 August 2026
Reply from Protyre Autocare - Taunton
Dear Niall White,
Thank you for notifying us of your concerns regarding the MOT.
We can confirm that this has been raised with the management team. They will investigate this with the centre and will be in touch as soon as possible to discuss this further with you
Best regards,
Eddie
Customer Care - Protyre
Easy to book.
Easy to book.
Friendly, knowledgeable and very helpful staff.
Kept informed at all times.
Excellent value.
The coffee is great too!
14 August 2026
Reply from Protyre Autocare - Taunton
Hello Antony,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Taunton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Great set of lads!
Great set of lads! Very helpful & they squeezed me in at the last minute 5*
12 August 2026
Reply from Protyre Autocare - Taunton
Hello Chris,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Taunton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Fantastic garage....excellent service
Fantastic garage....excellent service, excellent advice all completed quickly and efficiently. Would recommend without hesitation.
12 August 2026
Reply from Protyre Autocare - Taunton
Hello Tony,
We would like to thank you for sharing your feedback regarding the service you received at our Taunton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Taunton
Hello Jason,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Taunton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
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